Popeyes Louisiana Kitchen
2556 S California Ave, Chicago
(773) 376-6765
Recent Reviews
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Placed an order online for pickup. Arrived and they didn't have my order in their system. Bummer, but that happens sometimes. However, despite me showing the receipt and the bank statement reflecting the purchase, they didn't even do anything to help = /
We ended up contacting customer support and our case is pending. Feels really bad to have to go to such lengths over a $30 meal.
Atmosphere: 1
Food: 4
Service: 1
The countrywomen who work there have a very bad attitude, they leave a bad image as a tourist that we went to.
Atmosphere: 4
Food: 5
Service: 3
Fast service thanks 🙂
Atmosphere: 4
Food: 4
Service: 5
Either Pay your phone bill or change the number online , every time we call it’s discounted
Atmosphere: 1
Food: 1
Service: 1
The food is good as always, but for it to be lunch time the staff was fast. Just wish the tables were clean
Atmosphere: 3
Food: 5
Service: 5
Many drinks unavailable. No gravy for the mashed potatoes. Three people working the lunch rush. It took 20 minutes to get my order. Others had similar wait times. If I could give them a half star or zero I would. Recommend avoid at costs. Period. Worst dinning possible.
Good food
Atmosphere: 5
Food: 5
Service: 5
Rude service .
Employees try to add ice to all drinks just to save on food cost .
When asks for Cajun sparkle they barely give you 2 packets even if you ordered a large meal.
I was told I could not upgrade my drink to a medium drink. Funny thing is online you can do it for .30 cents more .
One customer tried to get 3 wings but was told no. She was told that she would have to get leg things too.
They are always out of something. If to not fries it’s biscuits or coke drink. I think the management should do a better job job.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cajun Fries
Amazing staff. Good environment. Good food?
Atmosphere: 5
Food: 5
Service: 5
Amazing staff. Good environment. Good food👌
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This location needs to be closed down we were given chicken that wasn’t done and my son got food poisoning from this place..Do not order from here
Atmosphere: 1
Food: 1
Service: 1
Great customer service. I love their chicken strips with buffalo sauce
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Dr Pepper, Chicken Tenders with French Fries
Good quality
Atmosphere: 3
Food: 5
Service: 5
Slow as heck. They had 3 people waiting in line for over 30 minutes JUST TO ORDER! They closed off the extended dining area and bathrooms. A lone employee sat in the closed off area eating. The menu seemed limited so I ended up taking a chance by ordering online. 30 minutes later and a small order of surf n' turf, fries and red beans and rice still wasn't ready. I was in this place over an hour from the moment I entered to when I received my food. Do not patronize this place on your break because you'll regret it. If you do...*ALWAYS DO AN ONLINE ORDER 30 MINUTES AHEAD OF YOU GOING TO PICK IT UP!*The food itself was meh compared to what you'd typically expect from Popeyes. The chicken was rubbery which was disappointing. The tartar sauce was the most lackluster I've ever had. At least the biscuit was super buttery.There were only three people working the entire restaurant which honestly I've seen White Castles run more efficiently with three employees along with plenty of other small local restaurants so that's not a good excuse. This is just a poorly run Popeyes...the worst run I've ever seen. The employee door having evidence of being kicked in was probably from angry customers. Some customers were just about ready to kick the door in themselves just so they could make their own food. The cherry on top is that after all of that time...they still forgot the dipping sauce for my chicken tenders!
Parking: Small parking lot with limited spots
Kid-friendliness: Some tables for kids. Also has simple finger foods.
Wheelchair accessibility: Wheelchair accessible entrance and parking
Atmosphere: 1
Food: 1
Service: 1
Slow service. If you want your chicken today you are gonna have to be assertive and pushy.
Atmosphere: 1
Food: 5
Service: 1
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