Potbelly
$ • American, Fast Food, Salad
Hours:
205 W Randolph St, Chicago
(312) 332-5720
About Potbelly
Customers' Favorites
Grilled Chicken
Potbelly Reviews
Ratings
Hours
| Monday | 8AM - 8PM |
| Tuesday | 8AM - 8PM |
| Wednesday | 8AM - 8PM |
| Thursday | 8AM - 8PM |
| Friday | 8AM - 8PM |
| Saturday | 10AM - 8PM |
| Sunday | 10AM - 8PM |
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Potbelly is a restaurant that offers a mixed experience for its customers. The staff is described as friendly and providing excellent customer service, with one customer praising the "phenomenal" service and the two employees who "absolutely crushed it." However, the quality and quantity of the food can be inconsistent. While the ingredients are fresh, some customers felt there was too much bread and not enough filling in their sandwiches. Additionally, the restaurant has been criticized for slow service, with mobile orders sometimes taking up to 30 minutes to be ready, and incorrect orders being a common issue. Overall, Potbelly seems to provide a hit-or-miss dining experience, with great customer service but room for improvement in the consistency of their food and service.