Potbelly Sandwich Shop
959 W Diversey Pkwy, Chicago
(773) 248-2018
Recent Reviews
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Walked in Sunday 3:30 PM but they told me the only way I could get some food is if I ordered it online!
Atmosphere: 1
Food: 4
Service: 1
The Service Here Is So Unprofessional And Annoying! They Don’t Know How To Multitask At All.. Pay Attention To Your Order Total Because They Like To Add Unnecessary Additional Taxes 0 Stars!!!
Service: 1
Rude, slow, and not attentive staff!
Atmosphere: 1
Service: 1
Why does it take so long here? When the lobby has 7 people max ... Why does it take 20 minutes to get a sandwich from here?
Atmosphere: 3
Food: 5
Service: 1
Allows you to order banana pudding shake online but then won’t give it to you.
Atmosphere: 1
Food: 1
Service: 1
PLAYING NOTHING BUT BANGERS WHOEVER IS ON AUX NEEDS A RAISE. GREAT SERVICE EVEN BETTER SANDWICH. this sandwich has singlehandedly made me believe in a higher power
Atmosphere: 5
Food: 5
Service: 5
Staffers are not polite. Especially cashier doesn’t pay attention. sandwich wasn’t good and the cheese that I choose wasn’t right one.
Atmosphere: 1
Service: 1
Staff was mean and impatient af
Service: 1
Terrible service. Looks like the table and floor are not kept up and clean . Staff is more focused on there conversation in there ear piece then the actual service there are hired to provide. Never ever ever again .
Atmosphere: 1
Food: 3
Service: 1
The chicken club was so good it had great flavors the staff was so friendly Chris and cam were great
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Staff is great!
Atmosphere: 5
Food: 5
Service: 5
On 03/19/24 I got food poisoning from eating here and I'm 100% sure it was from here. I have eaten here before due to convenience and it always seems to be a very dirty restaurant with subpar and very slow service. Even then I didn't expect to receive food poisoning though---I won't make the same mistake again. I should have read the reviews as clearly this is not the first time this has happened to people at this location recently.
Atmosphere: 1
Food: 1
Service: 1
Staff is always nice. Great sandwiches
Atmosphere: 5
Food: 5
Service: 5
The service of this potbelly is very bad and the staff is really every bad and rude I didn’t know why and the very less staff order is taking much time to prepare.
Atmosphere: 1
Food: 1
Service: 1
Jerry at Check out was amazing! Great customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potbelly Whole Pickle
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