Potbelly Sandwich Shop

959 W Diversey Pkwy, Chicago
(773) 248-2018

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I don't live in Chicago. But when I am here spending time with my girlfriend we always take a stop by this specific Potbelly. I don't think there is any better place in town that has such a welcoming, warm and fun atmosphere created by the staff. There's one employee in particular named Deon (I hope that I spelled it correctly) and he goes above and beyond. As mentioned I don't come to Chicago that often since I live abroad. But this man remembers my order...
I wanted to take a moment to highlight Jerry's exceptional customer service. He always remembers me and makes me feel truly welcomed. Jerry consistently goes above and beyond to ensure my order is exactly how I want it, showing a level of care and attention that is rare. He is an outstanding employee and deserves to be recognized for his dedication and excellent service!
I wanted to give a shout out to the young men that worked at this location today for escorting me to my car after a weird encounter with a guy inside the store. I wish I paid attention to their names. Their service was also phenomenal and the food was great. Thank you guys again.

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