Potbelly
48 E Roosevelt Rd, Chicago
(312) 435-1238
Recent Reviews
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Potbelly’s food and customer service is not what it use to be. I ordered a kids meal with 3 other large sandwiches and was given a hard time because I wanted to add extra meat to it. I filled out the survey and choose the option to have someone reach out to me. No one ever reached out. I was spending $30-$50 a week with a company that doesn’t even care enough to reach out.
Delicious sandwiches and chips. Everything was made to perfection, even with a large take-out order. Highly recommend
Potbelly's has been a staple for me since the early 2000's when it came on the spot. I first enjoyed them on State Street and Lake. And I still enjoy it's foods, atmosphere and rugged old look with nostalgia. It's cozy and the music ? selections of the 60"s, 70's and the Disco era is good. The music takes you back to times when bands used instruments and played their own unique sounds and the singers could actually saaaang and had a real purpose with causes of the world's happenings during those years. What matters is the real love in the messages of the music, but be careful of the lyrics, some lyrics were not always so loving. Why? There was pains and lyrics the industries wanted you to express. If you're from those era's then you'll know. Potbelly's brings all of that together in a rich wholesome way and it's a great place to dine in and eat, pickup to go orders and be served with friendly people and a beautiful smile ??. Thanks Potbelly's for your services and warmth of your hearts as workers giving customers humble customer service.
Worst sandwich I have ever had. Regret getting it, I'm so disappointed. Waste of $11, that I will never get back.
Currently standing outside the door at 10:05 am. Doors are still not unlocked as people are just looking at us. If you say your store opens at 10am then open the doors at 10am. Ridiculous.
One of my favorites sub places to go to the Italian sub is the most tasty of all to me
I was visiting this location a lot, but today was my last time. Worst customer service ever.
TASTY sandwich and soup. Wonderfully scrumptious. Wish I had one in my town.
Really good sandwich and shakes at reasonable price.
Pretty much everything you expect from a Potbelly. Prices are a tad high.
Restaurantji Recommends
I decided to come in to eat something to kill time while waiting on the bus (around 7pm). I ordered the “Wreck” sandwich and let me tell you, my 12 yo niece can make better sandwiches!! They got my order wrong, forgot to add cheese and turkey breast. My order was remade and this time loaded with lettuce more than anything. I asked for Mayo and Italian seasoning and it was bland. Skimpy on the meat. Driest sandwich I’ve EVER had. Subway is better and I don’t even like subway like that LOL! Lastly, 2 employees were rude. Don’t come to this location!!!!!
Found a maggot in cheddar broccoli soup
Good food, very customer friendly!
They always close early I don’t get it I hate this location worker are lazy
Didn’t come with half of the ingredients that were supposed to be on it. Dry bread. Very little sauce- akin to eating ash
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