Potbelly Sandwich Shop

55 E Jackson Blvd, Chicago
(312) 427-9347

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Recent Reviews

I come to this Potbelly regularly on weekday evenings. The sandwiches are consistently good and the service is always courteous and friendly. My only complaint is that the booths are usually dirty (sandwich crumbs, etc.). But that doesn't keep me from coming back.
The sandwiches are generally okay, but I’ve seen some food handling anomalies. On two occasions in the last two weeks I’ve seen associates touching their faces with gloved hands while preparing food: nose wiping with wrists at the beginning of the line, and handling of eyeglasses (on and off between each order to read the tickets) at the condiments/topping sections. I believe these employees are good people, but could use a reminder (or initial training) on hot food handling...
Food and atmoshpere are good, but they skimp on breakfast sandwhiches, asking for extra or double of anything significantly increases the price but the difference on the sandwhich is negligable. There appeared to be no change with opting for a "big" sandwhich, you feel like you are just eating bread. The stores on Michigan, Randolph, and Monroe are MUCH more generous with their portions. Happy to see they have hot sauce now. They didn't for quite some time.

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