The whole staff is amazing 🥰 I work across the building and always look forward to seeing everyone’s friendly faces
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Pot Pie Soup
NO ;-;
Great place food was awesome and the atmosphere was amazing, my only complaint was the tea was a little watery, other than that it was a great lunch spot :
Atmosphere: 5
Food: 4
Service: 5
DEEP DIBYENDU
I need a job
Atmosphere: 5
Food: 5
Service: 5
Shannon Mahedy
First time at Potbelly, and I was blown away! Great service, soft and crispy toasted bread, and excellent texture and toppings. I can see why this chain is a Chicago favorite. I ordered an original vegetarian Mediterranean with pickles, onions, tomatoes, and Italian seasoning. A great combo- highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mediterranean
Belle Lopez
Crumbs on table situation with overflowing trash. 1-star less. Like most fast food chains, cleanliness is an issue pre and after pandemic.CHICKEN POT PIE SOUP — I appreciate the cashier's thoughtfulness that order is 5 min delayed due to Cooking Crust. However, the crust did taste uncooked doughy/flour-ish. ? Still finished it with light suffering.As always with all Potbelly locations, you always double check your order with multiple items as something is always missing even though noted on app. Reading is optional these days.I ❤️ this location as it's inside the historically beautiful ROOKERY (also, the location name on app). Kinda secluded and special.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Salad Salad, Chili, Chicken Pot Pie Soup
Beto’s Cell R
I never liked to write bad reviews but today Tuesday the 10th at 2:15 PM I came to order 3 sandwiches to go and the management was screaming at the staff right in front of us the customers.I asked her if she was okay she responded to me in a rude manner ( I am not talking to you I am talking to him ) maybe they were having a bad day but it was not pleasant. The staff always been wonderful!!! I ask the gentleman to charge me for my order but I want it canceled. I’ve been visiting this location for years and I never have had a bad experience until today. Not sure if I want to comeback.
Dan Marlen
Ordered pickup. Was ready promptly when I arrived. Food quality was terrific.One note: the location on google maps is incorrect. The restaurant is on the side of the building facing Adams, not the side facing LaSalle. It took me a couple of minutes to find because of that.
Brian Archie
First time visiting this place. Staff must have been having a rough day as I had a particularly rude reception. I chose not to spend here and left hungry. Thumbs down!
Misfit Unique
I SEEN A ROACH IN THE BATH ROOM .I TRIED TO TELL THE MANGER ABOUT IT AND SHE LOOKED AT ME AND WALKED OFF !I CALLED THE HEALTH DEPARTMENT.
Dominique Mims
The staff here is truly amazing! The manager was so polite and welcoming! My food was hot, fresh and prepared perfectly! I definitely recommend this location!
Nuki went above and beyond for my work group. Got out lunches with every detail - made us feel welcome and got us our lunch quickly! I wish we could’ve tipped, so I’m hoping the owner sees this and throws her and the staff a Christmas bonus! :)
Erik Kaczynski
Extremely nice staff, spacious and clean dining area, very cool building as well
The Juiceman
Love the chicken salad sandwiches ?. One of the best.in Chicagoland
The whole staff is amazing 🥰 I work across the building and always look forward to seeing everyone’s friendly faces
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Pot Pie Soup
Great place food was awesome and the atmosphere was amazing, my only complaint was the tea was a little watery, other than that it was a great lunch spot :
Atmosphere: 5
Food: 4
Service: 5
I need a job
Atmosphere: 5
Food: 5
Service: 5
First time at Potbelly, and I was blown away! Great service, soft and crispy toasted bread, and excellent texture and toppings. I can see why this chain is a Chicago favorite. I ordered an original vegetarian Mediterranean with pickles, onions, tomatoes, and Italian seasoning. A great combo- highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mediterranean
Crumbs on table situation with overflowing trash. 1-star less. Like most fast food chains, cleanliness is an issue pre and after pandemic.CHICKEN POT PIE SOUP — I appreciate the cashier's thoughtfulness that order is 5 min delayed due to Cooking Crust. However, the crust did taste uncooked doughy/flour-ish. ? Still finished it with light suffering.As always with all Potbelly locations, you always double check your order with multiple items as something is always missing even though noted on app. Reading is optional these days.I ❤️ this location as it's inside the historically beautiful ROOKERY (also, the location name on app). Kinda secluded and special.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Salad Salad, Chili, Chicken Pot Pie Soup
I never liked to write bad reviews but today Tuesday the 10th at 2:15 PM I came to order 3 sandwiches to go and the management was screaming at the staff right in front of us the customers.I asked her if she was okay she responded to me in a rude manner ( I am not talking to you I am talking to him ) maybe they were having a bad day but it was not pleasant. The staff always been wonderful!!! I ask the gentleman to charge me for my order but I want it canceled. I’ve been visiting this location for years and I never have had a bad experience until today. Not sure if I want to comeback.
Ordered pickup. Was ready promptly when I arrived. Food quality was terrific.One note: the location on google maps is incorrect. The restaurant is on the side of the building facing Adams, not the side facing LaSalle. It took me a couple of minutes to find because of that.
First time visiting this place. Staff must have been having a rough day as I had a particularly rude reception. I chose not to spend here and left hungry. Thumbs down!
I SEEN A ROACH IN THE BATH ROOM .I TRIED TO TELL THE MANGER ABOUT IT AND SHE LOOKED AT ME AND WALKED OFF !I CALLED THE HEALTH DEPARTMENT.
The staff here is truly amazing! The manager was so polite and welcoming! My food was hot, fresh and prepared perfectly! I definitely recommend this location!
Restaurantji Recommends
Nuki went above and beyond for my work group. Got out lunches with every detail - made us feel welcome and got us our lunch quickly! I wish we could’ve tipped, so I’m hoping the owner sees this and throws her and the staff a Christmas bonus! :)
Extremely nice staff, spacious and clean dining area, very cool building as well
Love the chicken salad sandwiches ?. One of the best.in Chicagoland
Nice place, friendly staff.
The food was amazing.
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