Potbelly
$ • Sandwich Shops, Fast Food, Salad
Hours:
1459 W Taylor St, Chicago
(312) 633-9915
About Potbelly Sandwich Shop
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Potbelly Sandwich Shop Reviews
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Absolutely terrible customer service visited this location today after placing a Mobile order after 30 minutes of waiting for the order. I asked the manager Identified himself as D as to what was going on with my order what was taking so long he said he will go find out I said if it was going to take any longer then I would have to go ahead and cancel the order because it had already been over 30 minutes as I finish speak, The employee identified as last name Collins, Jumps...read full review
great staff
awesome mac & cheese w/mushrooms
great uptown salad
love potbelly
I ordered from here the other day and was extremely disappointed in my entire experience. I was charged for items I did not receive, my sandwich was delivered more than 20 mins after the promised window and I did not feel that I was given the qualify of sandwich I paid for, especially in terms of amount of meat on the sandwich. I am extremely disappointed in this establishment and I hope they do something to make it right.
Ratings
Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 10PM |
People in Chicago Also Viewed
Potbelly offers a pleasant dining experience with friendly managers and crew members. The original grilled chicken sandwich, The Wreck sandwich, and potato soup are popular choices, known for their great taste. However, there have been some issues with order accuracy, including missing cookies and extra items not being included, such as vegetables on sandwiches. Customers have noted that shakes are often unavailable, leading to frustration when ordering through delivery services like Uber Eats. Despite these occasional mishaps, the staff remains polite and energetic, working hard to manage busy lunch hours. One employee, Chanelle, has been particularly praised for her respectful and encouraging attitude, contributing to a welcoming environment. Overall, Potbelly is still considered one of the better options around.