We were pleasantly surprised that this chain has soups. We liked it best with broccoli. This place was not very clean, the floor of the toilet was sticky, as if something sweet had been spilled there a long time ago and it had dried up.
Atmosphere: 3
Food: 5
Service: 5
Ram Kumar
I ordered a Mediterranean chicken sandwich. It was ready by the time I went to pick. It was so good in taste. The stuffing was plenty of veggies, chicken, cheese, mayo etc. The sandwich was more than lunch. I liked it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian, Hot Peppers
lilliam Del valle
I order from this Potbelly's a lot because it is close to my job. I usually never have an issue with the delivery or pick. However, for the first time ever I placed an order and Door dash mixed up the orders and I was waiting for my food to arrive for an hour. I called the manager from Potbelly's to check on my order and she was doing everything in her power to make sure I would get my food as soon as possible. Another hour passed and I called Potbelly's again to check on my order one of the staff told me that the manager had no luck getting the items redelivered so she was on her way to deliver it herself. I thought to myself "wow how sweet of her" little did I know that she wasn't taking a drive to deliver my food...no no no SHE WALKED! Yes, WALKED all the way from the Potbelly's on Rush St. to where I was. It put the biggest smile on my face not because of the food but because of the kind gesture.THANK YOU TO THAT AMAZING MANAGER!!!!!!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Beef
Dave Saper
Do not go here. Unsafe, crowded, and terrible staff. Homeless just come in and take foodstuffs and run out.
Atmosphere: 1
Food: 1
Service: 1
Lorena Cisneros
Service is horrible i placed an order via doordash. Potbelly cancelled my order no one cared to notify, other than 1 hour and a half later I received a cancelled order. When i called the mod was rude and said she didnt want to make the order twice. Im still waiting for credit what a waste of work day!
Atmosphere: 1
Service: 1
Mackenzie Mages
Food was good, and the 2 guys making my sandwich/taking my order were very helpful. The woman at the paying counter was pretty nice too until I paid. I think she saw I didn’t tip, she turned on her heel, ignored me, went into the back room and I had to grab my receipt myself lol. I usually just tip for deliveries and etc, but wasn’t aware not tipping for going inside somewhere and picking up food myself meant I was rude. I was kind of surprised she did this, felt out of nowhere
Atmosphere: 4
Food: 5
Service: 2
Michelle Phillips
Visiting from out of state yet an avid customer for years. We ordered a couple of Pick A Pair entrees both with loaded baked potato soup. The key word being “loaded”. We received 2 cups of basically broth and potatoes. When I contacted the store I was advised that is the way it’s sent to them. Being that I was a huge fan of this particular soup and the chain had removed it from the menu for a while. I was ecstatic to see it was replaced back on.As to the Manager she said she knows some bacon has to be in it because she is allergic and can smell it. I as politely as possible assured her what received had none. Maybe it could be the bacon used on sandwiches she could be reacting to if sensitive to the scent. I mean we’re not talking about a large kitchen nor ordering prep area.Resolution - none offered, like sorry can we possibly offer you something different in exchange. Guess that wouldn’t be a good customer service gesture considering we paid for soups we’d hope to enjoy.
Food: 3
Service: 3
Natasha Nelson-Smith
Omg The Two Guys Who Were Working Lastnight Their Energy Was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar, Oreo Cookie
Beth F.
Very friendly family place. Food was good and had lots of options. Had the pizza melt and broccoli cheese soup and highly recommend both.
Sarah Murillo
Great custom service the manager Teresa went above and beyond for
I like the way the employees take my Oder with a smile and very polite and very respectful Kandice and Sherin they was very
Atmosphere: 3
Food: 3
Service: 5
Autum M. Kenney, LMT
Ordering on the website didn't work.Went through all that trouble and websites just glitching. I could have walked there and had my food by now.
Corey Outwest CL Crockett
Great sandwich shop! The shakes are good as well especially the Oreo shake!
Corey CL Crockett
Great sandwich shop! The shakes are good as well especially the Oreo shake!
Betty C
The sandwiches are delicious. The Cubano sandwich has good flavors, meat was tender and moist. My friend enjoyed the Avo Turkey sandwich. Our food order was prompt and staff is friendly.
We were pleasantly surprised that this chain has soups. We liked it best with broccoli. This place was not very clean, the floor of the toilet was sticky, as if something sweet had been spilled there a long time ago and it had dried up.
Atmosphere: 3
Food: 5
Service: 5
I ordered a Mediterranean chicken sandwich. It was ready by the time I went to pick. It was so good in taste. The stuffing was plenty of veggies, chicken, cheese, mayo etc. The sandwich was more than lunch. I liked it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian, Hot Peppers
I order from this Potbelly's a lot because it is close to my job. I usually never have an issue with the delivery or pick. However, for the first time ever I placed an order and Door dash mixed up the orders and I was waiting for my food to arrive for an hour. I called the manager from Potbelly's to check on my order and she was doing everything in her power to make sure I would get my food as soon as possible. Another hour passed and I called Potbelly's again to check on my order one of the staff told me that the manager had no luck getting the items redelivered so she was on her way to deliver it herself. I thought to myself "wow how sweet of her" little did I know that she wasn't taking a drive to deliver my food...no no no SHE WALKED! Yes, WALKED all the way from the Potbelly's on Rush St. to where I was. It put the biggest smile on my face not because of the food but because of the kind gesture.THANK YOU TO THAT AMAZING MANAGER!!!!!!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Beef
Do not go here. Unsafe, crowded, and terrible staff. Homeless just come in and take foodstuffs and run out.
Atmosphere: 1
Food: 1
Service: 1
Service is horrible i placed an order via doordash. Potbelly cancelled my order no one cared to notify, other than 1 hour and a half later I received a cancelled order. When i called the mod was rude and said she didnt want to make the order twice. Im still waiting for credit what a waste of work day!
Atmosphere: 1
Service: 1
Food was good, and the 2 guys making my sandwich/taking my order were very helpful. The woman at the paying counter was pretty nice too until I paid. I think she saw I didn’t tip, she turned on her heel, ignored me, went into the back room and I had to grab my receipt myself lol. I usually just tip for deliveries and etc, but wasn’t aware not tipping for going inside somewhere and picking up food myself meant I was rude. I was kind of surprised she did this, felt out of nowhere
Atmosphere: 4
Food: 5
Service: 2
Visiting from out of state yet an avid customer for years. We ordered a couple of Pick A Pair entrees both with loaded baked potato soup. The key word being “loaded”. We received 2 cups of basically broth and potatoes. When I contacted the store I was advised that is the way it’s sent to them. Being that I was a huge fan of this particular soup and the chain had removed it from the menu for a while. I was ecstatic to see it was replaced back on.As to the Manager she said she knows some bacon has to be in it because she is allergic and can smell it. I as politely as possible assured her what received had none. Maybe it could be the bacon used on sandwiches she could be reacting to if sensitive to the scent. I mean we’re not talking about a large kitchen nor ordering prep area.Resolution - none offered, like sorry can we possibly offer you something different in exchange. Guess that wouldn’t be a good customer service gesture considering we paid for soups we’d hope to enjoy.
Food: 3
Service: 3
Omg The Two Guys Who Were Working Lastnight Their Energy Was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar, Oreo Cookie
Very friendly family place. Food was good and had lots of options. Had the pizza melt and broccoli cheese soup and highly recommend both.
Great custom service the manager Teresa went above and beyond for
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I like the way the employees take my Oder with a smile and very polite and very respectful Kandice and Sherin they was very
Atmosphere: 3
Food: 3
Service: 5
Ordering on the website didn't work.Went through all that trouble and websites just glitching. I could have walked there and had my food by now.
Great sandwich shop! The shakes are good as well especially the Oreo shake!
Great sandwich shop! The shakes are good as well especially the Oreo shake!
The sandwiches are delicious. The Cubano sandwich has good flavors, meat was tender and moist. My friend enjoyed the Avo Turkey sandwich. Our food order was prompt and staff is friendly.