Potbelly

3658 N Western Ave, Chicago
(773) 661-0270

Recent Reviews

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This location makes their sandwiches very skimpy. I've been to other locations and received a balanced sandwich. I'm not sure what the deal is, but you don't get what you paid for at this location. Don't come here if you don't want to get ripped off. It's so bad and noticeable.

Atmosphere: 1

Food: 1

Service: 1

Sean Reardon

The food was great. I love the meatball sub and the shake was great and the place looked amazing.
šŸ˜†

Atmosphere: 4

Food: 4

Service: 4

Kayla Vargas

One rude worker very agressive made us uncomfortable. Was getting loud bc he couldn’t understand what we wanted than wanted to claim we didn’t pay when someone else checked us out and we got the receipt. Gross costumer service coming from someone that works in costumer service.

Atmosphere: 2

Food: 4

Service: 1

Chance (Choice)

Great food, fast service, weird chairs

Amir Essa

Waiting for over 5 mins and no one came to greet or say they will be right there. The place was not busy and they had 3 people behind the counter. They clearly do not care about their customers.

Service: 1

John Doee

Horrible service staff here are rude and unwelcoming to new customers. They don’t listen just ordered a chicken sandwich with avocado get home and there’s no chicken. And don’t waste your time ordering any shakes from there unless you like to drink it as liquid. They do not believe in the customer is always right and nor do they believe in listening I had to staff both yelling, and not listening at the same time no one can even understand each other!

Recommended dishes: Combo Sandwich

Ignacio Martinez Jr

All was great, easy to find parking also

Atmosphere: 4

Food: 4

Service: 4

Jill Sabo

This potbelly has the best employees. Love it here.

Parking: Small parking lot

Kid-friendliness: Yes. All potbelly’s are.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Oatmeal Chocolate Chip Cookie, Turkey Club, Combo Sandwich, Turkey Breast on Multi Grain with Sugar Free Cherry Cola, Turkey Breast Sandwich on Wheat, Chocolate Brownie Cookie, Zapp's Voodoo Regular Chips

Luz M

I always order from this location and the employees are pretty friendly. I did have an issue with my order but when I called they were very helpful and patient even though it was almost closing time!

Atmosphere: 5

Food: 5

Service: 5

Eric Pement

Delicious chicken pot pie soup!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Breast Sandwich on Wheat

Dr. George E Barsa

Really good customer service! And speed and quality!

Dan Sugrue

It's like any other pot belly

malvi gonzalez

Excellent meal!!! I love it.

Sam ā€œThe Queenā€ Santana

Omg the best ever truly love it here

veronica sz

Some of the friendliest employees I’ve met. They handle the high school lunch time rush very efficiently. Great location!!!

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