Rainbow Thailand street food

Hello, I placed an order with the restaurant for them to cancel it VIA EMAIL within 15 mins of pickup time. It was my first time ordering from this restaurant, and the customer service regarding my canceled order was subpar. I will not be ordering from here ever again.

Atmosphere: 1

Food: 1

Service: 1

the food is delicious

( I had the green curry with chicken + Thai peanut spring rolls)

it's more than reasonably priced

from what I gathered, this place is family owned and has been passed down

The owner and staff were friendly + welcoming

the ambiance of the place is also colorful and very inviting! Definitely somewhere I would take my partner out to for a cozy date

If you're looking to support local - GIVE THESE PEOPLE YOUR MONEY in exchange for delicious food and great service :)

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Ground Chicken Basil Pad Ka Pao Kai Dao, Red Curry, Peanut Sauce

I was excited to try a neighborhood Thai place with good reviews, but our delivery order never showed up and I was never able to reach anyone at the restaurant resolve the situation. I tried calling and texting, but no one ever answered. It was a very disappointing and frustrating experience for a first time customer - won’t be trying this place again.

Out of all Thai restaurants in Chicago, this place impressed me the most! They have different menus for those who like adventurous authentic Thai food. Nice small place, and food tastes like what I had in Chiang Mai, Thailand. And the owner is very friendly. I’m very surprised that this place didn’t get many dining in. But I saw many people picked up the food they ordered online. So give it a try ;)

Atmosphere: 5

Food: 5

Service: 5

Unbelievably long wait times. I ordered from them at 8 pm. By 9 30 they were still making the food. I went physically to the restaurant to figure out what's up. Not a single guest was there. There are signs inside that say "Calm Down, there are only 2 people working here." OK. . .but there are no guests. No free food or discount offered. . .I went to pick up the food myself. They claimed it was tech problems but I tried to call them 3 times. Ridiculous. Stay away.

Atmosphere: 1

Service: 1

We played a food delivery through their website on 9/5/24 - food never came. Called the restaurant to check status and no one answered the phone, voice mailbox was full. Seeking a refund. I would avoid ordering from this restaurant.

Atmosphere: 1

Food: 1

Service: 1

This used to be my favorite Thai restaurant in the city when it was Rainbow Thai. I'm not sure when it changed its name to Rainbow Thailand Street Food, but it seems that new owners are trying to take advantage of the previous restaurant's excellent reputation. This was hands-down the worst Thai food I've ever eaten. Inedible, it was all thrown away, a waste of $90. The chicken satay was not made of tenders, but small pieces of chicken breast, and was flavorless. The Thai jerky was low-quality beef and hard as a rock. The fried rice tasted like it was cooked inn old oil. The pad see iew was too sweet and the tofu tasted sour. The ground chicken basil tasted burnt. Never ordering again!

Food: 1

Service: 4

I just had the same issue as someone else. Ordered delivery, time changed to nearly an hour later. I get the wrong curry, which is too spicy for me to eat, and the satay was inedible. Stringy, small bits of chicken. Old cucumber salad, so beyond vinegary. Very oily satay sauce

This was my favorite Thai place for 10 years. This was so bad that I think it’s time to look for new place.

Food: 1

Service: 1

Horrible. The food is not the same after they changed owners. This was my go to place for 8 years and I’ll never order again. We had to throw out the food.

Atmosphere: 1

Food: 1

Service: 1

This is literally the worst Thai food I've ever had, and the service experience was abysmal. When I ordered for pickup, they gave me a 1+ hour pickup time, which I found a bit long, but figured they were busy. Got the notification, went to pick up the order. The place was a ghost town--I didn't see many, if any, people inside the seating area. No one was behind the counter, nor did anyone come out once I walked in. I saw a bag with my name on it, so I waited for a bit, no one showed up, I took it home. I got the papaya salad and crispy pork and Chinese broccoli. Both terrible. Papaya salad had no spice, no dried shrimp, hardly any flavor at all. The pork was so hard and overdone that it hurt my teeth. I couldn't eat either of the dishes. To sum up: this place took an hour to make two horribly worse than subpar dishes, when they obviously were not busy and couldn't even show up at the front of the house. I will never order from here again, and I wish I never had.

Food: 1

Service: 1

Best Thai food I’ve had outside Thailand. So impressed and happy to have found this restaurant!

Food: 5

Tasty and delicious! Cozy and cares about customers. Good Vibe!

Atmosphere: 5

Food: 5

Service: 5

Great spot. Really big menu and everything we had was delicious. Highly recommend this hole in the wall.

Atmosphere: 5

Food: 5

Service: 4

Went to Rainbow for the first time a couple of months ago and it was great. Food tasted authentic and I was so glad to have my native food so close to me. However, the past few times I've tried to call in an order no one picked up the phone. I'm not sure if the number listed on Google is correct, but I've tried calling different times/days during business hours with no luck. My husband has also tried to walk in and order and had to wait over 5 minutes before having to shout for someone to come out from the kitchen. Seems like there was only 1 person working and there was a huge language barrier and the person couldn't understand what my husband was trying to order and on one else was around to help so he just left. I think they're severely understaffed right now. Until they can get their stuff back together we probably won't be back and it's a shame because their food was actually pretty good.

Atmosphere: 4

Food: 4

Service: 2

Looking for delicious Thai food? Look no further! Sincerely impressed with everything we tried on the menu. My wife really enjoyed the salad with glass noodles. I loved the garlic shrimp and the chef created some delicious tofu dishes. 5 star meal!

Food: 5

Service: 5