Good afternoon! Please fix the seller service! You don't have stickers with the names and prices of the products!!! Each customer points with his finger at what he wants, and the Seller in turn arrogantly and displeasedly guesses what it should be (. Not friendly! It's a pity that the good quality of the products is spoiled by negative service!!!
Bogdan Rodych
Good afternoon. The food is great, but the staff behaves terribly, arrogantly. Dissatisfaction because I take more products, they say you need to order in advance, when ordering more units of goods, the seller indicates that you should warn in advance, they do not greet you. I lose the desire to come again.
C Fiorante
I have ordered from reuters too many times to count and they never disappoint! We love them. Most recently they made this custom cake for me ( i added on the topper) it was a big hit! It was perfect for my event.
Renee Briones
My family and I have been coming to Reuters bakery for the year Their cake is fantastic Their desserts are delicious I've never been disappointed with their desserts, cakes, or donuts. They accept all payments, even ebt cards, which is fantastic U must stop by and try something
Shakia Thomas
I’ve been going to this bakery for 18 years and will continue!!! I absolutely love the cakes
Adrianna Sakolari
Made the most beautiful gender reveal cake. Exactly what I wanted and ready in just one day.
L R Steven
Nancy is the best. She helped me with my daughter’s baby shower cake. She knew exactly what I wanted. Also, Gina took care of me while Nancy was wrapping with a another customer. What an amazing crew.
Martsze Goldie
Hands Down The Best bakery in town
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery
Samantha Ayala
A great and delicious bakery! The best at birthday cakes and so delicious. They did such a good job for my son and my cake.
pcronin00
I placed an order for their chocolate log cookies and they were horrible, they weren’t the typical log cookies I normally purchase. The apple pie had only 5 slices of apple in the whole pie, most of the pie was just the filling that’s used.
These are the absolute best cakes everrrrrr. They are sooooo delicious. I recommend this bakery to everyone❤️❤️❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Sarai Fernandez
Second time ordering a cake from here and wow delicious. The customer service was great. The lady who helped us gave us suggestions on what we could do to save money on our cake. Which she could have easily just sold us an expensive cake. Let me Tell you I didn’t think our guest would want cake but the entire cake was gone AGAIN. The first time we ordered for our wedding my husband and I only got a little bite. I love that their cake has just enough sweet and it not over powering. Baby A is from our baby shower and the pink is from our wedding. Beautiful cakes
Atmosphere: 5
Food: 5
Service: 5
Nicole Merkouris
Before you order read this, this was such a bad experience. My mother went to Reuter's Bakery to place a cake order for her two grandsons' baptism. The cake was for the reception, which was in a banquet hall following the ceremony. On the day of the event, she received a phone call from family who were at the banquet hall asking where the cake was as it was not there. We were on our way to the banquet hall following the ceremony at church and we were quite shocked to receive this phone call, as the cake should have been delivered to the banquet hall at 1 PM. She immediately called Reuter's Bakery and asked if the cake was on its way. The employee stated the cake was sitting with basically no plan at the bakery, which was at least 45 minutes away from the banquet hall with traffic. We got the sense that if we had not called to check in about the cake then the cake would have likely never been delivered to the banquet hall on the day of the baptism. The owner delivered the cake to the banquet hall hours late and said he would refund the delivery charge... We had to push just to get it delivered when it did. Later on in the evening other attendees noted that one of the cake flavors was red velvet, which was a flavor that was not ordered. She had specifically requested vanilla and chocolate cake, and what received part vanilla and part red velvet. My mother had paid a lot of money for this cake and was very upset and disappointed that it was not only extremely late, but it was not what she asked for. The cake was delivered so late that the photographer we had for the baptism had already left for the day per his contract, so there were no professional pictures taken of the cake. When my mother attempted to speak with the owner, Richard, after the event to discuss the mistakes and talk about a refund, he refused to speak to her personally and left his employee Nancy to handle the issue. They would not attempt to remedy the issue of the wrong cake order. We are highly dissatisfied with the customer service from the owner and would not recommend this bakery to anybody who needs a cake for a special event. If we did not call we would not have had a cake. Read the other 1 star reviews. Not sure if someone bought the business, but it is not what it once was. This caused a special day to be full of stress and issues. Buyer beware-there are other good bakeries. This was a big event, and this Bakery let us down on an order we paid hundreds of dollars for.
Service: 1
Melody Dawn
This bakery has been around forever - why? Cause they're so good!!
Good afternoon!
Please fix the seller service! You don't have stickers with the names and prices of the products!!! Each customer points with his finger at what he wants, and the Seller in turn arrogantly and displeasedly guesses what it should be (. Not friendly! It's a pity that the good quality of the products is spoiled by negative service!!!
Good afternoon. The food is great, but the staff behaves terribly, arrogantly. Dissatisfaction because I take more products, they say you need to order in advance, when ordering more units of goods, the seller indicates that you should warn in advance, they do not greet you. I lose the desire to come again.
I have ordered from reuters too many times to count and they never disappoint! We love them. Most recently they made this custom cake for me ( i added on the topper) it was a big hit! It was perfect for my event.
My family and I have been coming to Reuters bakery for the year
Their cake is fantastic
Their desserts are delicious
I've never been disappointed with their desserts, cakes, or donuts.
They accept all payments, even ebt cards, which is fantastic
U must stop by and try something
I’ve been going to this bakery for 18 years and will continue!!! I absolutely love the cakes
Made the most beautiful gender reveal cake. Exactly what I wanted and ready in just one day.
Nancy is the best. She helped me with my daughter’s baby shower cake. She knew exactly what I wanted. Also, Gina took care of me while Nancy was wrapping with a another customer. What an amazing crew.
Hands Down The Best bakery in town
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery
A great and delicious bakery! The best at birthday cakes and so delicious. They did such a good job for my son and my cake.
I placed an order for their chocolate log cookies and they were horrible, they weren’t the typical log cookies I normally purchase. The apple pie had only 5 slices of apple in the whole pie, most of the pie was just the filling that’s used.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
They always get the job done
Atmosphere: 5
Food: 5
Service: 5
These are the absolute best cakes everrrrrr. They are sooooo delicious. I recommend this bakery to everyone❤️❤️❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Second time ordering a cake from here and wow delicious. The customer service was great. The lady who helped us gave us suggestions on what we could do to save money on our cake. Which she could have easily just sold us an expensive cake. Let me
Tell you I didn’t think our guest would want cake but the entire cake was gone AGAIN. The first time we ordered for our wedding my husband and I only got a little bite. I love that their cake has just enough sweet and it not over powering. Baby A is from our baby shower and the pink is from our wedding. Beautiful cakes
Atmosphere: 5
Food: 5
Service: 5
Before you order read this, this was such a bad experience. My mother went to Reuter's Bakery to place a cake order for her two grandsons' baptism. The cake was for the reception, which was in a banquet hall following the ceremony. On the day of the event, she received a phone call from family who were at the banquet hall asking where the cake was as it was not there. We were on our way to the banquet hall following the ceremony at church and we were quite shocked to receive this phone call, as the cake should have been delivered to the banquet hall at 1 PM. She immediately called Reuter's Bakery and asked if the cake was on its way. The employee stated the cake was sitting with basically no plan at the bakery, which was at least 45 minutes away from the banquet hall with traffic. We got the sense that if we had not called to check in about the cake then the cake would have likely never been delivered to the banquet hall on the day of the baptism. The owner delivered the cake to the banquet hall hours late and said he would refund the delivery charge... We had to push just to get it delivered when it did. Later on in the evening other attendees noted that one of the cake flavors was red velvet, which was a flavor that was not ordered. She had specifically requested vanilla and chocolate cake, and what received part vanilla and part red velvet. My mother had paid a lot of money for this cake and was very upset and disappointed that it was not only extremely late, but it was not what she asked for. The cake was delivered so late that the photographer we had for the baptism had already left for the day per his contract, so there were no professional pictures taken of the cake. When my mother attempted to speak with the owner, Richard, after the event to discuss the mistakes and talk about a refund, he refused to speak to her personally and left his employee Nancy to handle the issue. They would not attempt to remedy the issue of the wrong cake order. We are highly dissatisfied with the customer service from the owner and would not recommend this bakery to anybody who needs a cake for a special event. If we did not call we would not have had a cake. Read the other 1 star reviews. Not sure if someone bought the business, but it is not what it once was. This caused a special day to be full of stress and issues. Buyer beware-there are other good bakeries. This was a big event, and this Bakery let us down on an order we paid hundreds of dollars for.
Service: 1
This bakery has been around forever - why? Cause they're so good!!
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