Roots Handmade Pizza - South Loop

I live the vibe, rooftop and mozzarella sticks here! The happy hour is a must! Make reservations because it’s always busy!

Atmosphere: 5

Food: 5

Service: 5

Crumbled sausage pizza is great but every time i order the Detroit style pizza as a starter i get some kind of focacia bread with tomatoes on it. Very disappointing.

Food: 3

Food was very good. The only thing is it took our waiter forever to come and give and take the check. And also the Dr. Pepper didn't taste like Dr. Pepper but the food was definitely good enough to keep the stars.

Atmosphere: 5

Food: 5

Service: 4

The service sucks. I can’t support this place if my first impression are miserable people.

Service: 1

Service here sucks!!!!!
Got extremely sick eating here.

Service: 1

Best Taco Pizza I've ever had. It's my favorite place to visit in Chicago before Bears Games.

Atmosphere: 5

Food: 5

Service: 5

Ate here as we were in the area for Printers Row Lit Fest. We ordered a 12” pizza, mozzarella sticks, and their root beer. The pizza and sticks were just okay. Service and atmosphere was good.

Atmosphere: 4

Food: 3

Service: 4

Chat, these wings were so freaking good i almost ascended. Boneless buffalo. Heaven.

Atmosphere: 5

Food: 5

Service: 4

WATCH OUT FOR FRAUD. If they don’t like the tip you leave, they’ll shamelessly add whatever amount they want to your bill on next day. It’s completely dishonest and unacceptable.
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I ordered a Pepsi, but what I got was like completely diluted water. When I asked about it, they excused it by saying they had run out. However, I noticed that another table received their drinks afterwards, and theirs looked perfectly fine.

Service: 1

Delicious, friendly, pizza dream, and great rooftop!

Atmosphere: 5

Food: 5

Service: 5

They overcharged me. Terrible service by Karina, who didn’t pay any attention and could be least bothered. Food is okay but I don’t want you sneaking in $$ that I didn’t authorize.

Atmosphere: 3

Food: 3

Service: 1

Coming from the cities to Chicago, this is a must stop place

Atmosphere: 5

Food: 5

Service: 5

This was the worst pizza we've tried to eat. The service was horrible—salads laid on the edge of the table instead of in front of the person who ordered them. Then, the chipotle chicken salad didn't have chicken! It took them three attempts to get that right. The margarita pizzas sucked. The cheese was flavorless. No salt in the sauce. The crust was meh. THEN, they charges us for two chipotle salads when we had one. The other salad was caesar. Horrible experience. Save your money and find a real pizzeria.

Tourist trap. Subpar pizza in downtown Chicago. Bad drinks with minimal service. Disappointing to say the least.

It was WAY TOO LOUD in the rooftop dining area. OK, I understand, there was a basketball game on, but if the TV wasn't so loud with distorted sound, (BTW: you couldn't even understand what was being said), the patrons wouldn't have had to yell to one another, making it even LOUDER. I didn't notice anyone watching the game, but maybe they were? To their defense, I did ask the restaurant to turn down the volume - TWICE - which they did and it helped, but we had a group of 12 & the energetic noise level was impossible for us communicate to anyone, except the person directly in front of us.