Sarpino's Pizzeria West Loop

627 W Lake St, Chicago
(312) 207-1777

Recent Reviews

Sort by
Rere Beautiful

My pizza was delivered the pizza boxes do not have safety seals and the pizza looks like dog food at the time of delivery and I was denied a refund poor customer service from the delivery person who was literally holding it side ways she was very rude.

Ismael Laureano

Very very rude employee and manager, would not recommend anyone spent a dollar or second here, several better options in the area! Learn from my mistake!

Atmosphere: 1

Food: 1

Service: 1

Nadia Sion

Overpriced poor quality pizza, took a while even though we were the only ones there at 2a. Only benefit is that they’re open late. Even a pop was overpriced.

Atmosphere: 1

Food: 1

Service: 1

Ashley Taylor

We used doordash to our hotel. It was really good! Crust was fluffy and garlic cheese bread was awesome.

Food: 5

Service: 5

Sergio Garcia

It's one of the cheapest foods around at $7 per slice deep dish is more expensive

Atmosphere: 5

Food: 5

Service: 5

Teri Ross Engle

Good fast pizza

Atmosphere: 5

Food: 5

Service: 5

Shihyun Kim

Had almost zero expectations when I ordered tiramisu. But was not expecting a frozen cheesecake like this that’s $7.99
Call me surprised.

Atmosphere: 3

Food: 1

Service: 3

Heriberto Balderas

Finger licking good!!

Atmosphere: 5

Food: 5

Service: 5

Audrey N

Ordered the vegan pepperoni pizza for delivery. It took 3 hours in total for it to be delivered. The first time it was because we received a pizza with regular cheese and pepperoni. When we called we were told a new pizza would be made and delivered ASAP. We waited about two hours after the first delivery and decided to call back, only to be informed that the driver could not find the address (?) We finally received the pizza and hour later. The staff were kind enough to change our large to an extra large, but this didn’t compensate for how greasy and undercooked it was. I’ve had positive experience with a different Sarpino’s but this was not the case for this location. I certainly will not order from here again.

Food: 2

Service: 2

Robert Wachen

Ordered twice - they messed up the first order and didnt even deliver the second. Don’t use Uber eats

Atmosphere: 1

Food: 1

Service: 1

Shannon Cleaves

This morning between 1-1:30AM I ordered online an 8" pizza and a 20oz bottle of Ginger ale for delivery and also left a tip online for the delivery driver.The order took longer than they stated it would and when I got my order, the drink was missing. The delivery guy said he would go get it and bring it back. I work literally 5 blocks down the street from the restaurant. After 10-15 minutes later, I called the restaurant but no one answered the phone. The place closed a few minutes later. I'm at work until 8am. If I get my soda, I'll edit my review. If not, I'm going to the restaurant later today to get the item I paid for. Fortunately, I don't have to drive (burning gas over a $2.75 soda- Lol) to get there. Still, it's the principle. It's now after 10am and I've spoken with the manager. I explained everything and he was very understanding and accommodating. ⭐⭐⭐⭐⭐

Food: 3

Service: 2

Desire Bravo

Jose was amazing. Great service and best pizza ?

Atmosphere: 5

Food: 5

Service: 5

Eric Sori

Second time I put an order online and they cancel my order without contacting me. This place has no customer service skills. Definitely try other pizza places like Papa Johns or Rosartis. Too bad you can't give a half star.

Service: 1

MT

Just over NINETY minutes to get a pizza that was pseudo warm and unbelievably greasy. Not impressed.

Food: 1

Service: 1

Nurbek Ormon (Nurke)

never will order again

Atmosphere: 1

Food: 1

Service: 1

Loading...

Sarpino's Pizzeria West Loop

627 W Lake St, Chicago, IL 60661
(312) 207-1777