Serena Restaurant
2536 W Devon Ave, Chicago
(773) 338-5800
Recent Reviews
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The place made me to have explosive diarrhea and I found MAGGOTS in my "salad" but the food was way too oily and as a 13 year old i make better tasting food.
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Serena Restaurant Salad
Food wasn’t fresh. During empty restaurant we did buffet service seemed to be slow or they might be new hires.
As all the other restaurants add gratuities party of 6 or more they charged us gratuity of party of 4 and kid.
Will not be coming back for buffet might order again to see the quality of food
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Beef Nihari, Chicken Boti, Mutton Karahi, Serena Restaurant Salad, Mutton Biryani
Delicious food and Excellent service 😋
Atmosphere: 5
Food: 5
Service: 5
The food was amazing with good quality and balanced spices and taste is wow and service from the servers is great. Ambitious place smells good .
I visited here with my family on weekend buffet it was mesmerizing .
One thing i noticed that they have good taste for traditional foods but people are unaware of it . And there were no much customers on that day. I recommend staff to be visible from the outside so people might know the restaurant is open. i have seen all the servers were running in the kitchen and in the hall itself. no one was there in the front. i suggest atleast one person should be there on the counter so people may know the restaurant is running .
I suggest everyone to try there buffet. On weekend specially there Mutton pulao
And beef nehari same like Pakistan.
Food: 5
Service: 5
Best experience the food was so yummy and the staff was really friendly loved it
Atmosphere: 5
Food: 5
Service: 5
For indian pakistani cuisine it is the only restaurant i have rated 5 simply because of its CONSISTENT authentic taste. If u find a dish according to ur taste here it will most probably be same on your next visits.
Second there food is also great in taste specially biryani (it is vastly different at different places) i find it best because of balanced spices. Their chicken korma reminds me of my home city karachi, kaleji fry usually served on weekends is also a must try.
Ill recommend to try their buffet so u could get a taste of everything and see which dish fits ur taste
Kid-friendliness: Kids friendly
Wheelchair accessibility: Wheel chair accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Nihari, Chicken Boti, Serena Restaurant Salad, Paratha, Mutton Biryani, Frontier Chicken, Beef Keema Butter Chicken Chicken Biryani Chicken Korma Chicken Tikka Chicken Chapli Kabob, Chicken Tikka, Chicken Karahi
Bed food last time get kharhi ghost worth less know today get remplment food is nasty stop going there no more owner of one of my best food no more
Atmosphere: 1
Food: 1
Service: 1
Be aware of Aslam Bhai the owner he lack customer service, he's rude if something 's missing from our order he straight away tell us please don't come to Serena restaurant anymore go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
From the moment I walked in, I was greeted with warmth and professionalism. The front-of-house team at the restaurant really sets the tone for a great dining experience. The staff was friendly and efficient, quickly accommodating us even though we hadn’t made a reservation. servers was attentive, offering thoughtful recommendations without being overbearing. The pacing of the meal was perfect, and they made sure our water glasses were always full, checking in just enough to keep things comfortable. It was clear that the team of four @maaz @omer @imad @rehan is well-trained and genuinely cares about providing excellent service. I felt valued as a guest throughout the entire meal. Will definitely be back!!!!
Atmosphere: 5
Food: 5
Service: 5
Serena continues to be our favorite family-owned Pakistani restaurant, known for its clean, high-quality food and exceptional catering services. Their new location is beautifully designed and a great addition to Devon.
However, our most recent Sunday brunch was marred by a disappointing encounter with a new staff member, Iqbal, who was running the front of the house. His attitude towards accommodating families with children was unpleasant and unprofessional, which was very unlike the warm and welcoming atmosphere Serena is known for.
@Ghazala Aunty and @Aslam Uncle, please address this issue—this individual is not representative of the wonderful experience we've come to expect from your restaurant.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Chicken Boti
Restaurantji Recommends
Great food. Nihari and Biryani are exceptional not like Sabri where the quality and taste and gone down hill.
Atmosphere: 5
Food: 5
Service: 5
Amazing and delicious food . Wow try
Atmosphere: 5
Food: 5
Service: 5
Parking: It’s not that easy to get a parking here!
Atmosphere: 5
Food: 5
Service: 5
From appetisers to sweets this restaurant surpassed our expectations, service was extra ordinary good. Above all the owner was humble and down to earth
Atmosphere: 5
Food: 5
Service: 5
Best food on devon, beats the hyped up places on devon by a big margin
Atmosphere: 5
Food: 5
Service: 5
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