Shake Shack River North
66 E Ohio St, Chicago
(312) 667-1701
Recent Reviews
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The burger were okay but the spicy fries were trash / the spicy seasoning was too much
Recommended dishes: Burger, Oreo
Food was horrible. Sad, because it smelled so good outside. But the food was just not good. Waste of $30
Atmosphere: 4
Food: 1
Service: 4
Let's play a numbers game . This is what $8 looks like. Another number. My first time here. Another number. My last time here.
Atmosphere: 4
Food: 1
Service: 5
Order @ kiosk only, take a # card & wait up to 5 min for yr grub. Had π π & π milkshake to go! Jeremiah was friendly & helpful, he passed orders out & stocked supplies. Clean counters & tables, TIP WHEN U ORDER, EVEN $3,$5. They all share tips, a rarity I was told. Not cool, most customers def could tip a bit.
Atmosphere: 4
Food: 5
Service: 5
I went to pick up my order, and these people were awful. They started talking about me and bullying me, like they were in an arcade, not a restaurant. You can't interfere in other people's business. They talk behind your back and then tell their employees not to show you anything. You can't talk about someone you don't know. You can't ruin people's reputations. Just give him his order and let him go. It's that simple. I don't know what's so difficult about this. You go in happy and leave angry without doing anything wrong. I paid my money. Just give me my order and let him go. That's all.
Atmosphere: 1
Food: 1
Service: 1
Average food. Sadly, as much as I love smash burgers, these simply aren't very good. They are consistent so you always know what you're going to get.
Atmosphere: 3
Food: 3
Service: 5
Stopped in for a quick bight, surprisingly good burger and fries. Well done
Atmosphere: 4
Food: 5
Service: 5
White woman staff member treating me like I am stealing bags of food when I am a paying customer simply following text instructions received by looking for my order on the shelf, if she faces the label with names towards the customers, I won't have to look and shuffling bags. Visit the restaurant Sunday February 1st at 11:41pm (run the cameras). My order number was 41358303194693633 Happy 1st day of Black History Month. The whole interaction was embarrassing and I traveled all the way from Evanston, Illinois for this treatment, never again!!!
Atmosphere: 3
Food: 5
Service: 1
The food is delicious, enjoyed the burgers, chicken sandwich, lemonade, and fries. π π
Atmosphere: 5
Food: 5
Service: 5
The best burgers and fries
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The hot dogs were way too salty and the portions were very small. The burgers were overcooked and dry, and the prices are way too high for the quality. Definitely not worth it. I wonβt be coming back.
Atmosphere: 1
Food: 1
Service: 1
HORRIBLE staff. Having conversations and avoiding customers.
Atmosphere: 1
Food: 3
Service: 1
Good Burger
Fantastic experience, very clean, quick service and food was great. Staff was incredible as well
Atmosphere: 5
Food: 5
Service: 5
It's the Shack so expect good food, quick service and decent lines.
There's 4 kiosks, but don't forget the person-to-person counter. It'll move you through the line quicker.
Atmosphere: 5
Food: 5
Service: 5
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