I visited this sharks July 17th and ordered the usual over the phone. I get to this restaurant and am getting ready to pay, when the lady asks if I want hot sauce. I had a big order and asked for 5 hot sauces and 3 mild sauces. The lady proceeded to stare at me and said no. I was shocked because what kind of service is that? What good customer service rep are you? To top it off every time I visit, a new lady is at the register with the nastiest attitude. Never changes, and you would think so many new faces would at least eventually bring someone who does a good job, correctly and courteously. Anyways, My boyfriend said he’d pay extra for the hot sauces NO PROBLEM and he proceeds to try to hand the lady $5 dollars and the lady changed her mind or something and said don’t worry about it. The simple fact that I was given a hard time for food I’ve ordered many times before and never had such snobby attitude. We don’t like to deal with that kind of people so we told her she could keep the 5 dollars as a tip, EVEN THOE HER SERVICE WAS TERRIBLE. I would prefer to visit the sharks on 95th moving forward, even if I had never been there before I would hope the service is wayyyy better.
Atmosphere: 1
Food: 4
Service: 1
Evelyn Toliver
Omg the food was amazing. The staff was awesome. Next trip to Chicago i will be there again.
Atmosphere: 5
Food: 5
Service: 5
Kaity James
Great service. Nothing like being greeted with a smile upon entering as well as being informed of comparable specials to meals and additional expenses when using a card. The food was very good Hot not refried chicken . Overall a good experience.
Phyllis Thomas
I love this place the way that they're fish taste and the way it is cooked catfish with bones but however tonight there was a young lady training another new employee somebody please tell your owners that you should not put cold pop in a bag with hot fish Just FYI something To be aware of and to change because something that small can stop people from coming.
Charmayne
Made an order for 10 wings and fries got home and this is what I had but I paid full price..... unacceptable
Anthony Lee
Food was alright
Ashley S
One of the best Sharks in the city
Atmosphere: 5
Food: 5
Service: 5
Tricia Thompson
Food was bad they gave me Old chicken they don’t make food fresh
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: 10 Wing Dinner
Juan Ordaz
Chicken smelled weird and tasted weird and wings were so small. Soda was flat. Didn’t get hot sauce. Do not recommend
Atmosphere: 2
Food: 1
Service: 3
Brianna Evans
Food was delicious! Fresh and hot!! Customer service was great as well! Felt like home when you walk thru the door thank you for the great experience I will for sure be back! Thank you thank you thank you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Steak Sandwich Combo, Fried Fish
Creep behind the counter kept trying get my number and information after I told him several times I have a boyfriend. I’m just trying to get my food. So annoying.
Atmosphere: 1
Food: 3
Service: 1
Lexii
Food is always fresh every time I place a pickup order or even go in. They make sure their food is fresh for you, their coleslaw is the best I had also.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings Dinner
A. Cotton
This location is now serving wing that look like they're on a DIET! Shrunken wings.
Time to close up!!!
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Fish, Chicken Wings Dinner
Lawrence Prentice
Bad customer service...
Atmosphere: 1
Food: 1
Service: 1
Shae
Came in for the first time cause I keep hearing that Sharks has good chicken. The chicken wasn't good. Saw the cook touching everything with no gloves. I've seen enough restaurant and Bar Rescue episodes to k ow that's a terrible idea. I also smelled cigarette smoke so someone was probably near the back door smoking and allowing the scent to come in. Overall, it was meh, but honestly, it's to be expected from a "hood" spot. I feel it was a waste of money or maybe I came in on a bad day.
I visited this sharks July 17th and ordered the usual over the phone. I get to this restaurant and am getting ready to pay, when the lady asks if I want hot sauce. I had a big order and asked for 5 hot sauces and 3 mild sauces. The lady proceeded to stare at me and said no. I was shocked because what kind of service is that? What good customer service rep are you? To top it off every time I visit, a new lady is at the register with the nastiest attitude. Never changes, and you would think so many new faces would at least eventually bring someone who does a good job, correctly and courteously. Anyways, My boyfriend said he’d pay extra for the hot sauces NO PROBLEM and he proceeds to try to hand the lady $5 dollars and the lady changed her mind or something and said don’t worry about it. The simple fact that I was given a hard time for food I’ve ordered many times before and never had such snobby attitude. We don’t like to deal with that kind of people so we told her she could keep the 5 dollars as a tip, EVEN THOE HER SERVICE WAS TERRIBLE. I would prefer to visit the sharks on 95th moving forward, even if I had never been there before I would hope the service is wayyyy better.
Atmosphere: 1
Food: 4
Service: 1
Omg the food was amazing. The staff was awesome. Next trip to Chicago i will be there again.
Atmosphere: 5
Food: 5
Service: 5
Great service. Nothing like being greeted with a smile upon entering as well as being informed of comparable specials to meals and additional expenses when using a card.
The food was very good Hot not refried chicken . Overall a good experience.
I love this place the way that they're fish taste and the way it is cooked catfish with bones but however tonight there was a young lady training another new employee somebody please tell your owners that you should not put cold pop in a bag with hot fish Just FYI something To be aware of and to change because something that small can stop people from coming.
Made an order for 10 wings and fries got home and this is what I had but I paid full price..... unacceptable
Food was alright
One of the best Sharks in the city
Atmosphere: 5
Food: 5
Service: 5
Food was bad they gave me Old chicken they don’t make food fresh
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: 10 Wing Dinner
Chicken smelled weird and tasted weird and wings were so small. Soda was flat. Didn’t get hot sauce. Do not recommend
Atmosphere: 2
Food: 1
Service: 3
Food was delicious! Fresh and hot!! Customer service was great as well! Felt like home when you walk thru the door thank you for the great experience I will for sure be back! Thank you thank you thank you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Steak Sandwich Combo, Fried Fish
Restaurantji Recommends
Creep behind the counter kept trying get my number and information after I told him several times I have a boyfriend. I’m just trying to get my food. So annoying.
Atmosphere: 1
Food: 3
Service: 1
Food is always fresh every time I place a pickup order or even go in. They make sure their food is fresh for you, their coleslaw is the best I had also.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings Dinner
This location is now serving wing that look like they're on a DIET! Shrunken wings.
Time to close up!!!
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Fish, Chicken Wings Dinner
Bad customer service...
Atmosphere: 1
Food: 1
Service: 1
Came in for the first time cause I keep hearing that Sharks has good chicken. The chicken wasn't good. Saw the cook touching everything with no gloves. I've seen enough restaurant and Bar Rescue episodes to k ow that's a terrible idea. I also smelled cigarette smoke so someone was probably near the back door smoking and allowing the scent to come in. Overall, it was meh, but honestly, it's to be expected from a "hood" spot. I feel it was a waste of money or maybe I came in on a bad day.
Atmosphere: 1
Food: 2
Service: 3
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