The food was delicious and the view was spectacular! Our server was professional and funny. Will be returning! The steak and blue cheese was melt in your mouth.
Matt
We had a lovely dinner watching the snowfall in Chicago. Our steak and sides were perfectly done. Drinks were strong and wine list was solid. Bread service worth it and creamed spinach was top notch. A little pricey, but we knew what we were getting into.
Kimberly
Delicious food and generous portions. Very friendly wait staff. A little pricey but it's downtown and a hotel.
Dennis
The restaurant is located in the Sheraton hotel. Was in for the cubs convention so went to try it out. Had a ribeye baked potato and shrimp cocktail. The steak seemed a bit flavorless and no char. Shrimp cocktail was good standard expectation same with the potato. Overall the service was great awesome waiter but the food was just Mid.
Michelle Richmond
Absolutely horrible food and extremely overpriced for what it is. I have better food at my local chili's. The waitress was nice though
Atmosphere: 5
Food: 1
Service: 4
Heather
We really enjoyed our dinner the year before and chose to dine at Shula's again this year. We were happy to see the restaurant was very quiet. Our waitress was awesome and put in our order right away. But when we were waiting 45 min late for salmon we asked about our order and they eventually came seared or undercooked. It took another 20 min to actually cook the salmon again. Just was not impressed this year.
Nikki Surles
Evelyn the hostess was extremely rude & unprofessional we were running late & called for notice. We arrived at the front desk Evelyn told us that we didn’t leave a voicemail so she canceled us, told us she reserved it for a later time we can sit at the bar & wait just for it to be no reservation and no more seats at the bar. Very unapologetic & snappy big inconvenience
Atmosphere: 3
Food: 3
Service: 1
Alba
I had a very pleasant evening with my daughter. The service from our waiter was excellent, and the food was amazing. Wishing you a wonderful start to the new year. Thank you for the outstanding service.
Veroniga
Fue la peor cena de año nuevo que hemos tenido. La comida estuvo mal, el servicio mal. Jamás habíamos tenido una cena de año nuevo tan mala.
Last meal of 2025 and Shula's didn't disappoint. Maria really took care of us. See you in ‘26!
Karly
The server and the food was very good , however management on NyE was very rude and dismissive, We had 2 large parties separate reservations but called in advance to have seating next to one another, the manager agreed, however when we arrived we explained this to the host and she said no my manager decided to not accommodate that, after speaking with the manager he was very dismissive and rude and there was a table clearly next to us set up for our exact party size, they just decided to sit us half way across the room separate!! I would not recommend this place for large parties!!
Lynn
The window view of the city was nice and our waitress was attentive. My mom enjoyed the crème brûlée and my brother enjoyed his steak and wine. The calamari was mid. The pork chop was tough, the burger was soaked in oil. The chocolate cake portion was very generous, but mid. Extremely overpriced. Tab and tip was almost $500 for 4 adults
Trashley
Came in an hour and a half before close, sat at a table with others from my group, bartender never came to ask what I want. Place was not busy whatsoever.
They had a sign advertising their winter menu and when we finally went to the bar to ask for something they said “We don’t do that.” tried to order something else and they disrespectfully said “only from the menu.” As someone in the service industry, there’s a much kinder way to go about doing so, and it felt like we were being discriminated against because we’re a group of college students.
Would not recommend if you’re under the age of 30 or in a group of more than four.
Atmosphere: 3
Food: 1
Service: 1
Mary
Incredible! We had drinks and charcuterie in the Sleigh Bar and it was magical. They did an incredible job with the atmosphere. And they were playing A Muppet Christmas Carol!! Do yourself a favor: get a dirty martini and the gingerbread old fashioned. Husband said it's the best martini he has ever had and the gingerbread old fashioned is going to haunt my dreams for eternity.
Amazing food great chefs and friendly service.
Atmosphere: 5
Food: 5
Service: 5
The food was delicious and the view was spectacular! Our server was professional and funny. Will be returning! The steak and blue cheese was melt in your mouth.
We had a lovely dinner watching the snowfall in Chicago. Our steak and sides were perfectly done. Drinks were strong and wine list was solid. Bread service worth it and creamed spinach was top notch. A little pricey, but we knew what we were getting into.
Delicious food and generous portions. Very friendly wait staff. A little pricey but it's downtown and a hotel.
The restaurant is located in the Sheraton hotel. Was in for the cubs convention so went to try it out. Had a ribeye baked potato and shrimp cocktail. The steak seemed a bit flavorless and no char. Shrimp cocktail was good standard expectation same with the potato. Overall the service was great awesome waiter but the food was just Mid.
Absolutely horrible food and extremely overpriced for what it is. I have better food at my local chili's. The waitress was nice though
Atmosphere: 5
Food: 1
Service: 4
We really enjoyed our dinner the year before and chose to dine at Shula's again this year. We were happy to see the restaurant was very quiet. Our waitress was awesome and put in our order right away. But when we were waiting 45 min late for salmon we asked about our order and they eventually came seared or undercooked. It took another 20 min to actually cook the salmon again. Just was not impressed this year.
Evelyn the hostess was extremely rude & unprofessional we were running late & called for notice. We arrived at the front desk Evelyn told us that we didn’t leave a voicemail so she canceled us, told us she reserved it for a later time we can sit at the bar & wait just for it to be no reservation and no more seats at the bar. Very unapologetic & snappy big inconvenience
Atmosphere: 3
Food: 3
Service: 1
I had a very pleasant evening with my daughter. The service from our waiter was excellent, and the food was amazing. Wishing you a wonderful start to the new year. Thank you for the outstanding service.
Fue la peor cena de año nuevo que hemos tenido. La comida estuvo mal, el servicio mal. Jamás habíamos tenido una cena de año nuevo tan mala.
Restaurantji Recommends
Last meal of 2025 and Shula's didn't disappoint. Maria really took care of us. See you in ‘26!
The server and the food was very good , however management on NyE was very rude and dismissive, We had 2 large parties separate reservations but called in advance to have seating next to one another, the manager agreed, however when we arrived we explained this to the host and she said no my manager decided to not accommodate that, after speaking with the manager he was very dismissive and rude and there was a table clearly next to us set up for our exact party size, they just decided to sit us half way across the room separate!! I would not recommend this place for large parties!!
The window view of the city was nice and our waitress was attentive. My mom enjoyed the crème brûlée and my brother enjoyed his steak and wine. The calamari was mid. The pork chop was tough, the burger was soaked in oil. The chocolate cake portion was very generous, but mid. Extremely overpriced. Tab and tip was almost $500 for 4 adults
Came in an hour and a half before close, sat at a table with others from my group, bartender never came to ask what I want. Place was not busy whatsoever.
They had a sign advertising their winter menu and when we finally went to the bar to ask for something they said “We don’t do that.” tried to order something else and they disrespectfully said “only from the menu.” As someone in the service industry, there’s a much kinder way to go about doing so, and it felt like we were being discriminated against because we’re a group of college students.
Would not recommend if you’re under the age of 30 or in a group of more than four.
Atmosphere: 3
Food: 1
Service: 1
Incredible! We had drinks and charcuterie in the Sleigh Bar and it was magical. They did an incredible job with the atmosphere. And they were playing A Muppet Christmas Carol!! Do yourself a favor: get a dirty martini and the gingerbread old fashioned. Husband said it's the best martini he has ever had and the gingerbread old fashioned is going to haunt my dreams for eternity.
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