Starbucks

401 East Ontario Street, Chicago
(312) 951-7242

Recent Reviews

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Ashley Yates

Love the remodel! Very cozy, clean vibes.

Atmosphere: 5

Food: 5

Service: 5

Beata Moskal

Unfortunately another time I had a bad experience with this location.They allow customers with dogs and don’t even care that someone may have allergies for them.Staff don’t care about the names and not even try to spell them correctly which is humiliating a little.Definitely not recommending this location.

PAI BBG LLC

The best Starbucks location I’ve ever been. I drink the same coffee for years and they make it like no other place! And the service is amazing!

Atmosphere: 5

Food: 5

Service: 5

Kamal Akram

Great employees! The Best...

Atmosphere: 4

Food: 4

Service: 5

Gary Audet

Was just in the Starbucks when a gentleman starto hassle me about my appearance, Eddy the head barrister immediately stepped in and escalated the situation, in fact the entire crew stepped up to make sure the situation didn't escalate to the point of police involvement. Because of how Eddy and the crew stood up for sn Old Combat Engineer. Today they get the Army Accomadation for out standing coustmer service, oh and corporate make sure the get the store the year for customer protection 🙄

Atmosphere: 5

Food: 5

Service: 5

Jordan Strebler

When i'm paying eight dollars for a cup of coffee. I expect it to be full, not two inches down from the top.

Alfonso Hernandez

Came in for a Macha latte. The service was great atmosphere was pleasant.

Atmosphere: 5

Food: 5

Service: 5

Eve T.

Today’s team is excellent :))

Javan is extremely friendly at the cashier and everyone doing very good at thier position

Keep doing your good work guys 🥳
(Friday 5.16.25 at 9:11am)

Service: 5

Tracy Cohen

I adore the entire team here! I come here daily, have spent a fortune here….lol Zara, Max, and every single person who works here has the best attitude, are super efficient and start my day not only with my coffee but a mental health boost!

Callista Villagomez

By far my favorite Starbucks in the city and surrounding suburbs! Drinks are consistently good, even during the morning rush. Regular, familiar staff elevate the experience and they always give top notch customer service. Kudos to the entire team, especially to the 1st shift workers!

Michael Herlache

One of my favorite places to study during my undergraduate in Chicago in 2006, 2007, 2008, and 2009. Right around the corner from my condo at 530 N Lakeshore Drive and great proximity to Michigan Ave, the MCA, Lakeshore Drive etc. So many great memories.

shubh B

Cute little spot. The service is usually great.

Shannon Mann

Coffee is nice. Milk is disgusting. Starbucks milk always has a bad after taste like it has been over heated multiple times. And it’s a rip off and then they ask for a tip. Here’s a tip. Don’t use off milk.

J N

I adore this Starbucks location! The staff is friendly and goes above and beyond.

Special shoutout to Maxwell and Dylan for making my day. They always greet me by name when I enter, and have my order ready for me before I even order it. These extra details show how much they care :)

Keep it up!

Luiz Eduardo

Top notch service! Other stores should learn with this one.

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