That is the most uncomfortable Starbucks I have ever been to. They don’t have a bathroom. They don’t have a person to take orders. It’s only for pickup. What an absolute terrible concept. Uncomfortable.
Atmosphere: 1
Food: 1
Service: 1
Aracely Gonzales
I usually order online , but today I stopped at this location and I truly regret it. The experience was terrible . The guy with a beard had a horrible attitude and was not polite, I asked him please do my drinks with light ice and he told me he couldn’t do that instead he suggested a latte I told him no so I ended up ordering a Iced Horchata Oatmilk Shaken Espresso .
I rarely ever ask for my coffee to be remade, but this time it was impossible to ignore because they got my order wrong instead of the Horchata flavor they gave the Hazelnut so I asked the barista please fixed my drink and of course they seemed annoyed when I asked to do that as if I was being difficult. I’m not picky, but this was really disappointing.
To make it worse they made me wait for almost 10 minutes and gave me the same exact drink , they think I didn’t noticed it and I was about to make a scene bur if it weren't for my friend who told me to leave things like that and let's get out of here.
I will definitely not be coming back to this store. Extremely disappointed, Starbucks should do a better job job of hiring people!!!
Atmosphere: 1
Food: 1
Service: 1
Muras Joldoshbekova
I love this place and of course I addicting to this coffee 😍🔥
Atmosphere: 5
Food: 5
Service: 5
isabella Funkhouser
I love this Starbucks all the employees are super sweet and caring! I loved how Kat helped me with my order she’s the best!
Atmosphere: 5
Food: 5
Service: 5
Melissa Roi
I usually go to a different Starbucks, but today I stopped at this location—and I truly regret it. The experience was far from what I expect from Starbucks. The taller barista had a horrible attitude and made the visit uncomfortable from the start.
I rarely ever ask for my coffee to be remade, but this time it was impossible to ignore, there was no coffee flavor at all, just milk. When I politely asked for it to be fixed, they seemed annoyed and unwelcoming, as if I was being difficult. I’m not picky, but this was really disappointing.
To make it worse, the first drink wasn’t even labeled with my name (I ordered online), so I had no idea it was mine—something that usually isn’t an issue at other locations.
This visit left a really bad impression, and I will definitely not be coming back to this store. Extremely disappointed.
Charlie
only starbucks on earth with no bathroom, thanks
Natalie M
LADIES - THERE IS NO BATHROOM!!! If you're going to the zoo and have to pee, your outta luck here!!!
Sabrina Aliss
if i could give this place zero stars I would. Absolutely terrible service. I ordered my drink and stayed inside while drinking it and watched a young lady with short outgrown pink hair be extremely rude to every customer that walked in. She did NOT want to be there and it reflected in her service. On top of that she was not wearing any sort of uniform and a skirt that was extremely short. None of the customers were greeted and she actually yelled at me and a couple other people saying we were in the way and we got asked to leave. I am floored by the level of pure disrespect from the girl. Truly unacceptable and she should not be serving people.
Atmosphere: 1
Food: 1
Service: 1
Francesco Aglieri Rinella
Great service and friendly staff
Atmosphere: 5
Food: 5
Service: 5
Kinorev C. Cruz
A different experience. It has a wide variety of coffees, exclusive drinks and coffee cocktails. On the 4th floor there is a mini terrace, but you can only enter there via normal stairs.
Really disappointing that they remodeled to remove all seating. I really enjoyed coming to this location to sit and journal. Also forcing customers to download an app is not cool. It’s 2024, you shouldn’t need an app to order drip coffee.
Atmosphere: 1
Thomas Gutheil
This Starbucks slaps
Kid-friendliness: It is kid friendly
Wheelchair accessibility: It is accessible
Atmosphere: 5
Food: 5
Service: 5
Jonathan Harvey
I just had a crappy experience at this Starbucks. I was there with my partner and we were sitting on the ledge putting in our order and my partners feet were tucked under her lap. A barista, who I can only identify with orange hair, hollered from behind the counter to please not put her feet on the ledge. We were both taken aback by this. There were a few things that caught my attention: The ledge we sat on was already disgusting. I nearly sat on some sticky residue. The Starbucks in general wasn’t clean. The ledge is also not a seat. People sit in it but that Starbucks is a grab and go facility. It’s not like she had her feet up on a sofa. On top of that there was a patron with a dog inside waiting for their drink. No one said anything while the dog was inside of the restaurant. Finally, as both of us have been baristas we were most shocked with the absence of Starbucks values. Why did she not come have a quick conversation with us, more discreetly? Is Starbucks no longer a third place? Is it just a place where baristas are overworked, and annoyed with customers for silly things? If there wasn’t an element of hypocrisy in being chastised for putting one’s feet on an already dirty non-seat, perhaps this wouldn’t have been so shocking. I can’t even be that frustrated with the barista. Perhaps her manager has been on their staff for making sure customers cannot be comfortable. Disappointed that the situation wasn’t handled better. But I did end up at Ludlow Coffee on Clark and highly recommend that spot.
Service: 1
Macala Roberts
Lazy employees. Had to download the app just to take an order. 3 workers standing around while 1 makes the drinks. But couldn't take an order on the register.
That is the most uncomfortable Starbucks I have ever been to. They don’t have a bathroom. They don’t have a person to take orders. It’s only for pickup. What an absolute terrible concept. Uncomfortable.
Atmosphere: 1
Food: 1
Service: 1
I usually order online , but today I stopped at this location and I truly regret it. The experience was terrible . The guy with a beard had a horrible attitude and was not polite, I asked him please do my drinks with light ice and he told me he couldn’t do that instead he suggested a latte I told him no so I ended up ordering a Iced Horchata Oatmilk Shaken Espresso .
I rarely ever ask for my coffee to be remade, but this time it was impossible to ignore because they got my order wrong instead of the Horchata flavor they gave the Hazelnut so I asked the barista please fixed my drink and of course they seemed annoyed when I asked to do that as if I was being difficult. I’m not picky, but this was really disappointing.
To make it worse they made me wait for almost 10 minutes and gave me the same exact drink , they think I didn’t noticed it and I was about to make a scene bur if it weren't for my friend who told me to leave things like that and let's get out of here.
I will definitely not be coming back to this store. Extremely disappointed, Starbucks should do a better job job of hiring people!!!
Atmosphere: 1
Food: 1
Service: 1
I love this place and of course I addicting to this coffee 😍🔥
Atmosphere: 5
Food: 5
Service: 5
I love this Starbucks all the employees are super sweet and caring! I loved how Kat helped me with my order she’s the best!
Atmosphere: 5
Food: 5
Service: 5
I usually go to a different Starbucks, but today I stopped at this location—and I truly regret it. The experience was far from what I expect from Starbucks. The taller barista had a horrible attitude and made the visit uncomfortable from the start.
I rarely ever ask for my coffee to be remade, but this time it was impossible to ignore, there was no coffee flavor at all, just milk. When I politely asked for it to be fixed, they seemed annoyed and unwelcoming, as if I was being difficult. I’m not picky, but this was really disappointing.
To make it worse, the first drink wasn’t even labeled with my name (I ordered online), so I had no idea it was mine—something that usually isn’t an issue at other locations.
This visit left a really bad impression, and I will definitely not be coming back to this store. Extremely disappointed.
only starbucks on earth with no bathroom, thanks
LADIES - THERE IS NO BATHROOM!!! If you're going to the zoo and have to pee, your outta luck here!!!
if i could give this place zero stars I would. Absolutely terrible service. I ordered my drink and stayed inside while drinking it and watched a young lady with short outgrown pink hair be extremely rude to every customer that walked in. She did NOT want to be there and it reflected in her service. On top of that she was not wearing any sort of uniform and a skirt that was extremely short. None of the customers were greeted and she actually yelled at me and a couple other people saying we were in the way and we got asked to leave. I am floored by the level of pure disrespect from the girl. Truly unacceptable and she should not be serving people.
Atmosphere: 1
Food: 1
Service: 1
Great service and friendly staff
Atmosphere: 5
Food: 5
Service: 5
A different experience.
It has a wide variety of coffees, exclusive drinks and coffee cocktails.
On the 4th floor there is a mini terrace, but you can only enter there via normal stairs.
Wheelchair accessibility: It has an elevator.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Really disappointing that they remodeled to remove all seating. I really enjoyed coming to this location to sit and journal. Also forcing customers to download an app is not cool. It’s 2024, you shouldn’t need an app to order drip coffee.
Atmosphere: 1
This Starbucks slaps
Kid-friendliness: It is kid friendly
Wheelchair accessibility: It is accessible
Atmosphere: 5
Food: 5
Service: 5
I just had a crappy experience at this Starbucks. I was there with my partner and we were sitting on the ledge putting in our order and my partners feet were tucked under her lap. A barista, who I can only identify with orange hair, hollered from behind the counter to please not put her feet on the ledge. We were both taken aback by this. There were a few things that caught my attention: The ledge we sat on was already disgusting. I nearly sat on some sticky residue. The Starbucks in general wasn’t clean. The ledge is also not a seat. People sit in it but that Starbucks is a grab and go facility. It’s not like she had her feet up on a sofa. On top of that there was a patron with a dog inside waiting for their drink. No one said anything while the dog was inside of the restaurant. Finally, as both of us have been baristas we were most shocked with the absence of Starbucks values. Why did she not come have a quick conversation with us, more discreetly? Is Starbucks no longer a third place? Is it just a place where baristas are overworked, and annoyed with customers for silly things? If there wasn’t an element of hypocrisy in being chastised for putting one’s feet on an already dirty non-seat, perhaps this wouldn’t have been so shocking. I can’t even be that frustrated with the barista. Perhaps her manager has been on their staff for making sure customers cannot be comfortable. Disappointed that the situation wasn’t handled better. But I did end up at Ludlow Coffee on Clark and highly recommend that spot.
Service: 1
Lazy employees. Had to download the app just to take an order. 3 workers standing around while 1 makes the drinks. But couldn't take an order on the register.
Atmosphere: 1
Food: 1
Service: 1
Pick up only, there’s no place to sit
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