Starbucks

5505 S Kedzie Ave, Chicago
(312) 520-3836

Recent Reviews

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Antonio

Nice employees, Nice stop spot to get some work done.

Atmosphere: 5

Food: 5

Service: 5

King usa

Starbucks has become the worst company ever to make coffee after trying all new other coffee shops... just an example I ordered a small cold coffee, and they charge $7.42 and are all ice 🧊 and one shot of expresso and some cold foam. Few sip was gone ... look how small the cup is for $7.42 I get the large coffee cup from anywhere else

Food: 1

Brenda Solis

They didn’t let my service dog inside . The rude lady said ā€œmy manager said no service dogs inside ā€œ and continued to tell me to get out and to leave . Rude service . Couldn’t even order anything . Never coming to this location. I thought Starbucks was service dog friendly with the sign on the door saying ā€œservice dogs welcomedā€

Atmosphere: 1

Food: 1

Service: 1

Juan Banderas

Closed at 9:15

Karol Perez

This Starbucks location will always be the best they NEVER disappoint and they always make my drink so good!! Staff here are amazing truly been coming to this location since they open and I have never had a problem or bad experience šŸ«¶šŸ»

Atmosphere: 5

Food: 5

Service: 5

Juan ā€œEl Apacheā€ Rangel

Good service

Atmosphere: 5

Food: 5

Service: 5

Jonathan Garcia

I loved the place, it was super cool, the workers treated me super, I recommend it.

Atmosphere: 5

Food: 5

Service: 5

Natalie villa

they let somone take my order and didn’t refund me my money back or give me something in return

Atmosphere: 1

Food: 1

Service: 1

adanies acosta

I visited this location today for a matcha with strawberry cream foam. It’s my favorite and everything seemed fine until I pulled into window. Cashier did not greet me even when I said Hi and continued to have a conversation with her coworker. Did not provide the balance or read back my order. All she did was take out the monitor so I could tap my card. I didn’t think a tip was needed at this point. I waited 10 min for my order and it was wrong. They added vanilla cream foam instead of strawberry. I asked the cashier Lisa if she could change it since I asked for Strawberry. All she did was empty out the vanilla and add strawberry cream instead of remaking my drinks. There was no ice at this point anymore. Matcha was half way and foam was very liquidity. I had to go back to drive thru again and ask to remake the drinks. Spent my whole lunch break at Starbucks. Very disappointed in the service and quality. I come here all the time and have never had an issue until now.

Atmosphere: 1

Food: 1

Service: 1

Oscar Vale

I Order the double smoked bacon cheddar egg sandwich and got no bacon 🄲

Food: 1

Martha Martinez

girl with glasses at the drive thru was so unbelievably kind! she even wrote something nice on my cup!

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I arrived at 10pm, and they refused to serve me either inside the store or through drive-up service. I just wanted to buy a cup. The worst part was that I was standing at the drive-up window while they walked by, ignoring the fact that I was there waiting to be served. Shame on the staff. They should respect the closing time.

Atmosphere: 1

belinda morales

I arrived at 10:00 at night to buy just a glass of Starbucks, but I got out of the car and the door was already closed and we even tried the drive thru to get them to serve us but nothing, they ignored us and the place closes at 10:30

Atmosphere: 1

Service: 1

Daniel Escobar

The baristas are amazing and the service is always great. Just be prepared to come here during the most dead times. Because of the way the parking lot is set up a lot of SUVs trucks and big vehicles like to double park or take up two parking spaces especially during the busy hours. And then you have those same people sitting in their cars drinking their drinks rather than leaving. Again. Baristas are wonderful and the service is great. Just the people that come here are not very considerate

Tricia M

Super rude staff
No one wanted to be there. Wanted to use the restroom had to make a purchase
Made it then waited, used the restroom came out and they never even worked on my order. All it was, was a Danish I had to ask about it and they where really rude.
No one has any customer service skills anymore

Atmosphere: 3

Food: 2

Service: 1

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