Right in the middle of downtown and close to a lot of high-end shopping, this coffee shop provides a good break from the busy city. I enjoyed my coffee here very much, and it was a busy place.
Drew Salmons
Awesome people. Friendly. They had the chocolate chip cookies my kids were looking for.
Atmosphere: 5
Food: 5
Service: 5
Joe Myers
Service went quick and food was amazing! Great place to get breakfast when you are going to work!
Atmosphere: 5
Food: 5
Service: 5
Jimmy Kudo
This location does not exist.
Atmosphere: 1
Food: 1
Service: 1
Kristen L. Matulis
I recently stopped at this location of Starbucks while roaming around Chicago, as I needed an afternoon pick-me-up while adventuring in the city. I’m so glad I visited this spot, as the staff were so kind & efficient!! My coffee was made exactly as ordered and I waited almost no time at all for my drink. :-)
Atmosphere: 5
Service: 5
Camille Castaneda
The baristas at this place are terrible and it’s really unfortunate bc it’s where people go on their way to work. Multiple times when I’ve ordered a shaken espresso and pay for two extra shots, two women in particular consistently dump the espresso out to make room for the almond milk. If I’m paying for extra shots, then there should be less almost milk if there’s no room with all the ice you add but YOU DONT DUMP THE PAID FOR EXTRA ESPRESSO. It’s common sense. So I’m paying extra for the drink to made without the extra shots. I’ve never seen anything so dumb. Please train your baristas at the very least. A lot of us have stopped coming here and are going to the one down the street.
Food: 1
Service: 1
Cosmopolitan740540
Today we stopped for coffee with our friends visiting from Croatia,two girls who were taking orders were very unpleasant and rude, I said that I need more time to see what to order,and girl named "Queen" said "Just ignore them " I AM SHOCKED
Dawn Field
This is by far the absolute worst Starbucks I have ever been to! Most of the staff in here have THE worst attitudes I have EVER had to encounter in a customer service position. I was very specific with my order, my drink was made wrong, and when I said something THE WHOLE TEAM that was working, acted as if I was unreasonable for requesting what I paid for.I went in with a coworker, who decided to utilize the mobile app. Before he ordered I told him to double check with the barista, to make sure the location was correct, before he sent his order to another location. When he attempted to confirm, the barista was very nasty and dismissive. He seemed to have an attitude long before my coworker asked him a question.When I requested that my drink be made properly, the young lady who (I'm assuming is also a barista) made a snide comment to the gentleman who was remaking my drink about how I didn't get that, that's how the drink is made. When I have made the same requests that I made today, listened to and the drink came out perfect.I can guarantee you, they will never have to worry about me or any other one of my coworkers again. I had reservations about ever patronizing this Starbucks to begin with, because I literally saw one of the gentlemen baristas sneeze into his hand, then touch the lemonade and grab someone's cup, without ever stopping to wash his hands first. I should have went with my first mind!
Atmosphere: 2
Food: 1
Service: 1
Scotty Zacher
Surprise to find a pleasant Starbucks underground in the small food court leading to the Metra station. It uses the nearby public restroom in the hallway, which isn’t ideal, but okay. The staff was very pleasant and the lighting is soothing, which was a plus. Will no doubt use this Starbucks again when downtown. (FYI: though the address on google says 151 n. Michigan, you get here by entering the metra entrance stairways in front of the cultural center at Randolph and Michigan )
Atmosphere: 4
Food: 4
Service: 4
Roxane Neace
I was just here this morning and purchased a cup for myself. The man at the register was rude, made faces and had an attitude due to my apple pay not wanting to connect and had to wait 2 extra seconds for me to get my debit card out of my wallet. Pardon me...
They gave me basically raw bacon on my almost six dollar “double smoked bacon” sandwich. This is NOT double smoked anything. It had the texture of raw bacon, I couldn’t even eat it. Gross.The only positive was the guy handing out orders in the morning was super friendly.
Atmosphere: 4
Food: 2
Service: 5
Bob Apostolov
Current people 2023 are
Atmosphere: 5
Food: 5
Service: 5
Lea H
We came in plenty of time before closing, and they refuse to make a birthday frappe drink. Lazy customer service. When we asked are you sure they said go to a different one see if they can help you.
Mila X
I did not like. HIGHLY EXPENSIVE (croissant $5, pastry $11!!!) it's crazy. We have cheaper in France in high-END pastries and much better. What a scam.... Otherwise nice place, good atmosphere but that's it.
Atmosphere: 4
Food: 2
Service: 3
Adam Rowe
This Snack attack is the perfect moment to press pause
Right in the middle of downtown and close to a lot of high-end shopping, this coffee shop provides a good break from the busy city. I enjoyed my coffee here very much, and it was a busy place.
Awesome people. Friendly. They had the chocolate chip cookies my kids were looking for.
Atmosphere: 5
Food: 5
Service: 5
Service went quick and food was amazing! Great place to get breakfast when you are going to work!
Atmosphere: 5
Food: 5
Service: 5
This location does not exist.
Atmosphere: 1
Food: 1
Service: 1
I recently stopped at this location of Starbucks while roaming around Chicago, as I needed an afternoon pick-me-up while adventuring in the city. I’m so glad I visited this spot, as the staff were so kind & efficient!! My coffee was made exactly as ordered and I waited almost no time at all for my drink. :-)
Atmosphere: 5
Service: 5
The baristas at this place are terrible and it’s really unfortunate bc it’s where people go on their way to work. Multiple times when I’ve ordered a shaken espresso and pay for two extra shots, two women in particular consistently dump the espresso out to make room for the almond milk. If I’m paying for extra shots, then there should be less almost milk if there’s no room with all the ice you add but YOU DONT DUMP THE PAID FOR EXTRA ESPRESSO. It’s common sense. So I’m paying extra for the drink to made without the extra shots. I’ve never seen anything so dumb. Please train your baristas at the very least. A lot of us have stopped coming here and are going to the one down the street.
Food: 1
Service: 1
Today we stopped for coffee with our friends visiting from Croatia,two girls who were taking orders were very unpleasant and rude, I said that I need more time to see what to order,and girl named "Queen" said "Just ignore them " I AM SHOCKED
This is by far the absolute worst Starbucks I have ever been to! Most of the staff in here have THE worst attitudes I have EVER had to encounter in a customer service position. I was very specific with my order, my drink was made wrong, and when I said something THE WHOLE TEAM that was working, acted as if I was unreasonable for requesting what I paid for.I went in with a coworker, who decided to utilize the mobile app. Before he ordered I told him to double check with the barista, to make sure the location was correct, before he sent his order to another location. When he attempted to confirm, the barista was very nasty and dismissive. He seemed to have an attitude long before my coworker asked him a question.When I requested that my drink be made properly, the young lady who (I'm assuming is also a barista) made a snide comment to the gentleman who was remaking my drink about how I didn't get that, that's how the drink is made. When I have made the same requests that I made today, listened to and the drink came out perfect.I can guarantee you, they will never have to worry about me or any other one of my coworkers again. I had reservations about ever patronizing this Starbucks to begin with, because I literally saw one of the gentlemen baristas sneeze into his hand, then touch the lemonade and grab someone's cup, without ever stopping to wash his hands first. I should have went with my first mind!
Atmosphere: 2
Food: 1
Service: 1
Surprise to find a pleasant Starbucks underground in the small food court leading to the Metra station. It uses the nearby public restroom in the hallway, which isn’t ideal, but okay. The staff was very pleasant and the lighting is soothing, which was a plus. Will no doubt use this Starbucks again when downtown. (FYI: though the address on google says 151 n. Michigan, you get here by entering the metra entrance stairways in front of the cultural center at Randolph and Michigan )
Atmosphere: 4
Food: 4
Service: 4
I was just here this morning and purchased a cup for myself. The man at the register was rude, made faces and had an attitude due to my apple pay not wanting to connect and had to wait 2 extra seconds for me to get my debit card out of my wallet. Pardon me...
Service: 1
Restaurantji Recommends
They gave me basically raw bacon on my almost six dollar “double smoked bacon” sandwich. This is NOT double smoked anything. It had the texture of raw bacon, I couldn’t even eat it. Gross.The only positive was the guy handing out orders in the morning was super friendly.
Atmosphere: 4
Food: 2
Service: 5
Current people 2023 are
Atmosphere: 5
Food: 5
Service: 5
We came in plenty of time before closing, and they refuse to make a birthday frappe drink. Lazy customer service. When we asked are you sure they said go to a different one see if they can help you.
I did not like. HIGHLY EXPENSIVE (croissant $5, pastry $11!!!) it's crazy. We have cheaper in France in high-END pastries and much better. What a scam.... Otherwise nice place, good atmosphere but that's it.
Atmosphere: 4
Food: 2
Service: 3
This Snack attack is the perfect moment to press pause
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