Is the camera not working in the drive thru? Because the woman on the speaker kept trying to take an order when my car wasn’t even pulled up yet. Like hello, can you not see I can’t pull up any further since the car in front of me isn’t up far enough? There’s a whole camera by the speaker which should show this as well. Then the drive thru worker who has a lip piercing was extremely rude and condescending. I’ve never had such bad customer service from any other Starbucks, and definitely won’t be coming to this one again.
Jaii Abanks
So I came asking for water. This isn’t my first time doing this and usually I will get it or I have to pay. This time a worker said that I had to make a purchase in order to get water. Again…. I had to make a purchase to get WATERRR.. … let that sink in… Starbucks do better
Atmosphere: 1
Food: 1
Service: 1
Diamond B3auty
I normally refrain from leaving bad reviews because I time believe in grace but I’ve experienced horrible customer service from this specific location on several separate occasions.
The customer service here is absolutely horrid. Especially from the manager- her disposition, tone and demeanor is so nasty. She does nothing to try to satisfy the customer. She has an “it is what it is” attitude when speaking to customers about customizations they want to make even when the location can do it. I asked for the protein powder to blended with my oat milk instead of using the pre made dairy protein blend because I can not have dairy. Instead of accommodating the request she hastily gave a “it’s either the dairy protein milk or the protein cold foam” which are both dairy.
Atmosphere: 2
Food: 4
Service: 1
Colleen Grogan
I always prefer to come to this location verses the place down the street 👀 solely based on the customer service! This morning in particular though the guy who was working the window was amazing! His energy instantly put me in a better mood and I’m Mobile ordering kind of girl so I don’t like to talk too much in the morning, but he was absolutely amazing!
Food: 5
Service: 5
Alexandra Soto
Staff is very rude
Service: 1
Morgan Cherry
Always messing up orders. Rude and dismissive when you tell them that they messed up. Better off going to 103rd. Only downside is that they don’t have a drive thru.
Atmosphere: 3
Food: 1
Service: 1
SRT
Most ignorant and unhelpful staff imaginable. Ordered online 30 mins prior to going. Asked someone to check on it and nothing.
Atmosphere: 1
Food: 1
Service: 1
Court Love
I waited over 35 minutes for a cup of coffee i. The cafe while they constantly took other orders in drive thru. It was ridiculous and the worse Starbucks experience I’ve ever had. Please shut this location down. You guys aren’t staffed or trained to be open.
Atmosphere: 1
Food: 1
Service: 1
La'Tarsha Anderson
This place stay crowded like they giving something away! Well they are great tasting drinks from strawberry acai with inclusions to every type of fancy coffee you can imagine Iced, frothy, Carmel, etc. Truly setting the standard for coffee that's addictive. Sips happens here!
This location is painfully slow. We waited nearly 42 minutes just to order two drinks. Not to get them — just to put the order in. That’s insane.
People are patient, but this was next level. You’ve got to respect people’s time.
Do better. — Joey Swoll
Atmosphere: 1
Food: 4
Service: 1
Maritza Martinez
Terrible customer service, took 20 minutes for one drink. I asked an employee about it and told me they were training when they literally had 6 workers there.
Atmosphere: 1
Cicely McClennon
The young lady who worked the morning drive thru window was rude this morning. It's difficult to take a drink from a nasty person.
Service: 1
K B
Customer service is always fast and friendly. My new favorite drink is the Iced Cherry Chai latte. The only gripe I have is the music volume. I feel it could be turned down a bit. Maybe it’s just my personal preference.
Atmosphere: 5
Food: 5
Service: 5
Sherron Powell
Love this location. The service is amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spinach Feta \u0026 Egg White Wrap
Is the camera not working in the drive thru? Because the woman on the speaker kept trying to take an order when my car wasn’t even pulled up yet. Like hello, can you not see I can’t pull up any further since the car in front of me isn’t up far enough? There’s a whole camera by the speaker which should show this as well. Then the drive thru worker who has a lip piercing was extremely rude and condescending. I’ve never had such bad customer service from any other Starbucks, and definitely won’t be coming to this one again.
So I came asking for water. This isn’t my first time doing this and usually I will get it or I have to pay. This time a worker said that I had to make a purchase in order to get water. Again…. I had to make a purchase to get WATERRR..
… let that sink in… Starbucks do better
Atmosphere: 1
Food: 1
Service: 1
I normally refrain from leaving bad reviews because I time believe in grace but I’ve experienced horrible customer service from this specific location on several separate occasions.
The customer service here is absolutely horrid. Especially from the manager- her disposition, tone and demeanor is so nasty. She does nothing to try to satisfy the customer. She has an “it is what it is” attitude when speaking to customers about customizations they want to make even when the location can do it. I asked for the protein powder to blended with my oat milk instead of using the pre made dairy protein blend because I can not have dairy. Instead of accommodating the request she hastily gave a “it’s either the dairy protein milk or the protein cold foam” which are both dairy.
Atmosphere: 2
Food: 4
Service: 1
I always prefer to come to this location verses the place down the street 👀 solely based on the customer service! This morning in particular though the guy who was working the window was amazing! His energy instantly put me in a better mood and I’m Mobile ordering kind of girl so I don’t like to talk too much in the morning, but he was absolutely amazing!
Food: 5
Service: 5
Staff is very rude
Service: 1
Always messing up orders. Rude and dismissive when you tell them that they messed up. Better off going to 103rd. Only downside is that they don’t have a drive thru.
Atmosphere: 3
Food: 1
Service: 1
Most ignorant and unhelpful staff imaginable. Ordered online 30 mins prior to going. Asked someone to check on it and nothing.
Atmosphere: 1
Food: 1
Service: 1
I waited over 35 minutes for a cup of coffee i. The cafe while they constantly took other orders in drive thru. It was ridiculous and the worse Starbucks experience I’ve ever had. Please shut this location down. You guys aren’t staffed or trained to be open.
Atmosphere: 1
Food: 1
Service: 1
This place stay crowded like they giving something away! Well they are great tasting drinks from strawberry acai with inclusions to every type of fancy coffee you can imagine Iced, frothy, Carmel, etc. Truly setting the standard for coffee that's addictive. Sips happens here!
Atmosphere: 4
Food: 3
Service: 3
23min to get 2 drinks, a sandwich and wrap.
Restaurantji Recommends
This location is painfully slow. We waited nearly 42 minutes just to order two drinks. Not to get them — just to put the order in. That’s insane.
People are patient, but this was next level.
You’ve got to respect people’s time.
Do better.
— Joey Swoll
Atmosphere: 1
Food: 4
Service: 1
Terrible customer service, took 20 minutes for one drink. I asked an employee about it and told me they were training when they literally had 6 workers there.
Atmosphere: 1
The young lady who worked the morning drive thru window was rude this morning. It's difficult to take a drink from a nasty person.
Service: 1
Customer service is always fast and friendly.
My new favorite drink is the Iced Cherry Chai latte.
The only gripe I have is the music volume. I feel it could be turned down a bit. Maybe it’s just my personal preference.
Atmosphere: 5
Food: 5
Service: 5
Love this location. The service is amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spinach Feta \u0026 Egg White Wrap
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