At least my experience is bad with this facility. Both the times, service was bad. I dont know its coincidental or not. I asked for Hot latte. I was given some sugary drink. Previous time, i asked for extra hot, it was pretty much luke-warm. Bot the times i didnt tip. Probably thats why. Not going to this facility anymore. This facility used to be good.
Atmosphere: 3
Food: 1
Service: 1
lisa le
Rell is amazing! Always happy and the team there is cheery greeting everyone! Rell took initiative to get me some of the last holiday bliss bars. Was very thankful for him to go out of his way.
Atmosphere: 5
Food: 5
Service: 5
Terry winter
They are not serving coffee! Said they never received it today! Really disappointed.
Service: 1
Shem Ishler
I’m not sure how to tell you this, but that Starbucks at Chicago Union Station is actually legit. The folks working there are legit. They’re legitimately nice and competent. The flat white they whipped up for me was legit. I’m a fan. Thanks crew at Union Station!
Atmosphere: 4
Food: 5
Service: 5
Stephanie McKean
I was shocked to see this Starbucks at Union Station did not have an overall 5 stars. I come to the city for volunteer work and prob get coffee at this Starbucks about twice a month. Consistently the workers are happy and friendly and working hard. They work as a true team, especially when rushes come in when a train arrives. They have never gotten my order wrong. The management must be great because everyone that works there seems to enjoy their job. I’ve even seen them on more than one occasion all singing a song as they work. This is the energy we need. Keep up the good work.
Atmosphere: 4
Food: 5
Service: 5
Nicholas Castle
Check out my cup
Atmosphere: 1
Food: 1
Service: 5
Katie O'Connor
Had an early amtrak and Taty made my morning. Very efficient considering how many customers they had as well as welcoming to each and every customer. Coffee was perfect, tastes as good as it always does.
Food: 4
Briana Lewis
Tashia is very kind, and pleasant with customers. Multiple people who interacted with her today mentioned this, this morning.
Atmosphere: 5
Food: 5
Service: 5
floyd reed
Great staff and fast service for the location
Atmosphere: 5
Food: 5
Service: 5
Jeff Wiklund
A black coffee took 25 minutes to make using mobile order. Never buying from this location again. They are taking more orders than they can make in a reasonable time.
The kindness and energy that Liz gave was absolutely contagious. On a stressful day of travel, and strict scheduling her genuine care for customers was beyond appreciated. My drink tasted good and not everyone can master it! The team she carries on her back is wonderful and her work is seen. Not sure if she’s an SSV or but either way she deserves a raise for sure!!.
Atmosphere: 5
Food: 5
Service: 5
Armaan Singh Ahluwalia
The african American lady who took my order was very rude and made fun of my pronunciation, literally laughed at my face for 30 seconds straight
Service: 1
Lupita Martinez
The baristas these past 2 times have been amazing. Jay (I believe is his name) at the register always is extra attentive and makes sure he gets my order right. Today the barista that made my matcha was blended just right. Thank you!
Melissa Farmer
The staff was super busy and still maintained a clean area! They were professional and friendly!!!
Atmosphere: 5
Food: 5
Service: 5
Muhammad Alam
I just ordered a triple espresso - no joke smells like a dirty diaper. When I got to my office I was wondering what smelled so bad - it was this dumpster fire.
At least my experience is bad with this facility. Both the times, service was bad. I dont know its coincidental or not. I asked for Hot latte. I was given some sugary drink. Previous time, i asked for extra hot, it was pretty much luke-warm. Bot the times i didnt tip. Probably thats why. Not going to this facility anymore. This facility used to be good.
Atmosphere: 3
Food: 1
Service: 1
Rell is amazing! Always happy and the team there is cheery greeting everyone! Rell took initiative to get me some of the last holiday bliss bars. Was very thankful for him to go out of his way.
Atmosphere: 5
Food: 5
Service: 5
They are not serving coffee! Said they never received it today! Really disappointed.
Service: 1
I’m not sure how to tell you this, but that Starbucks at Chicago Union Station is actually legit. The folks working there are legit. They’re legitimately nice and competent. The flat white they whipped up for me was legit. I’m a fan. Thanks crew at Union Station!
Atmosphere: 4
Food: 5
Service: 5
I was shocked to see this Starbucks at Union Station did not have an overall 5 stars. I come to the city for volunteer work and prob get coffee at this Starbucks about twice a month. Consistently the workers are happy and friendly and working hard. They work as a true team, especially when rushes come in when a train arrives. They have never gotten my order wrong. The management must be great because everyone that works there seems to enjoy their job. I’ve even seen them on more than one occasion all singing a song as they work. This is the energy we need. Keep up the good work.
Atmosphere: 4
Food: 5
Service: 5
Check out my cup
Atmosphere: 1
Food: 1
Service: 5
Had an early amtrak and Taty made my morning. Very efficient considering how many customers they had as well as welcoming to each and every customer. Coffee was perfect, tastes as good as it always does.
Food: 4
Tashia is very kind, and pleasant with customers. Multiple people who interacted with her today mentioned this, this morning.
Atmosphere: 5
Food: 5
Service: 5
Great staff and fast service for the location
Atmosphere: 5
Food: 5
Service: 5
A black coffee took 25 minutes to make using mobile order. Never buying from this location again. They are taking more orders than they can make in a reasonable time.
Restaurantji Recommends
The kindness and energy that Liz gave was absolutely contagious. On a stressful day of travel, and strict scheduling her genuine care for customers was beyond appreciated. My drink tasted good and not everyone can master it!
The team she carries on her back is wonderful and her work is seen. Not sure if she’s an SSV or but either way she deserves a raise for sure!!.
Atmosphere: 5
Food: 5
Service: 5
The african American lady who took my order was very rude and made fun of my pronunciation, literally laughed at my face for 30 seconds straight
Service: 1
The baristas these past 2 times have been amazing. Jay (I believe is his name) at the register always is extra attentive and makes sure he gets my order right. Today the barista that made my matcha was blended just right. Thank you!
The staff was super busy and still maintained a clean area! They were professional and friendly!!!
Atmosphere: 5
Food: 5
Service: 5
I just ordered a triple espresso - no joke smells like a dirty diaper. When I got to my office I was wondering what smelled so bad - it was this dumpster fire.
Atmosphere: 5
Food: 1
Service: 5
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