Starbucks

9438 S Ashland Ave, Chicago
(872) 259-4301

Recent Reviews

Commelie Peters

This place is FABULOUS!

Atmosphere: 5

Food: 5

Service: 5

Shamontiel V.

I was warned that this location was really slow, and the warning was true to its word. For a hot cocoa with almond milk and a medicine ball, I was waiting in the car for over 10 minutes with two barking dogs wondering what in the world was taking so long. If it was a packed restaurant, I would understand. But it was just TWO PEOPLE in there. On two separate occasions, they had no multigrain bagels. Then, when the person who placed the order asked for a Pup Cup, she was told they don't serve those. I have NEVER been to a Starbucks in the past two years that didn't give out Pup Cups free of charge. I can't tell if the barista just didn't know what a Pup Cup was or just didn't like dogs. Either way, I'm relieved that this location is out of my way so the odds of me returning are slim to none. I'll stick to my neighborhood Starbucks that takes one look at my dog and immediately ASKS ME can they GIVE me a Pup Cup. It's happened so many times that I forget to ask.

Bianca Anderson

It’s always clean and the staff is

Atmosphere: 5

Food: 5

Service: 5

Lola Jefferson

Clean store, friendly staff, and quick service. I came on a Saturday around noon and was greeted by staff instantly. Everyone was busy making or preparing something, but they made sure to take orders in a timely fashion. I ordered the medicine ball & mango dragonfruit refresher. Both were delicious and freshly made. I also ordered the grilled cheese, which is Always delicious lol.Parking: Lots of parking available.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spinach Feta

Kenya G.

I usually order via mobile app if I need my coffee fix before work and I'm running early. This place in consistently clean, with friendly staff, and my order is always correct. I only wish they had a drive thru as the one nearby is consistently the opposite!

Christina Campbell

I really like this location. Ive been twice and the service has been exceptional. Today I watched as the girl prepared my drink and I knew she had put the wrong milk. She is training im guessing. She caught herself before giving it to me and remade it. She apologized and thanked me for my patience. I could have told her as I saw her making it, but i always think its great to catch your mistake. The last thing i wanted to do was make her nervous. She got it right though. Thank you ladies!

Atmosphere: 5

Food: 5

Service: 5

Annette Ward

Food was fresh, coffee served as you order. Very clean,quiet and seating was plentiful.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Banana Walnut

Tiffany

I stopped in to get a tea before my metra train. There was one person in the store waiting, yet it took me 10 minutes to get my order while three employees were behind the counter. After finally receiving my order I noticed that my hand was so hot from trying to hold the cup I almost dropped it. Apparently, the employees here do not double the tea cups to prevent this problem like all of the other locations I’ve gone to. To top it off the employees were not very friendly or attentive. The older woman who took my order stopped mid order to make a drink while I stood at the register waiting for her to finalize everything for payment. Ridiculous. I won’t be back.

Meghan Doherty

Was there at a "slow time" but you could see all the mobile orders. Their customer service was still excellent and I was out the door fast! Large space inside, nice parking lot, very clean.

Atmosphere: 5

Food: 5

Service: 5

Steven Ohren

Great location for me after work. A light snack and comfortable seating.

Atmosphere: 5

Food: 5

Service: 5

DAMEN81

Awesome team at Starbucks ?

Atmosphere: 5

Food: 5

Service: 5

Damien Nelson

The Starbucks staff are wonderful and

Atmosphere: 5

Food: 5

Service: 5

Diana Z.

My husband and I are frequent visitors to this Starbucks. It is within 5 minutes of our house, and we were so excited when this location opened. Before today, all of our orders have been mobile and today was our first time dining it. Prior to today, I have been very pleased with this location. My food has been always been exceptionally high quality (compared to other locations I frequent closer to my job), and every time I have picked up an order, I have always been greeted and spoken to very kindly. Today, as my husband I were dining in, he ran into a colleague and was excitedly talking to her for approximately 3 minutes. During this time, they were talking across one empty table. Though they were talking slightly louder than a normal speaking voice, they were in no way shouting, screaming, or otherwise loud. There was loud music playing, and my husband and his colleague were trying to speak loud enough to be heard over it. An employee came over to us and said, "I'm sorry but we can't hear our orders. We're also competing with the music," implying that they were speaking too loudly and needed to be quiet. There were only a few other people in the Starbucks at the time, and when we were told this, there was only one person in the line ordering food. My husband and I were so flabbergasted that we were scolded for being loud. It felt as though the problem was the music and not us, yet we were treated as though we were unwelcome in this space. It created a very awkward moment that made us reluctant to come to this location in the future. On the wall at this location there is a sign that says, "This community store is dedicated to this neighborhood." I cannot believe that a place dedicated to community would not allow for people to connect and speak to one another in a way that felt natural and joyful to them. When I think of a coffee shop, it is exactly for moments like this -- to run into someone you know and connect and build community. Starbucks is not a library, and we should feel comfortable sharing with others in this space.

bill griffin

A treasure for the neighborhood

Monadel Arman

The staff is amazing they always greet me but the Mangers are so rude and they always want to over charge I go to all starbucks I'm a truck driver they don't charge me that much very rude I guess they want to raise the sales over charging people

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