Nice people but the music is loud and inappropriate for a cafe setting. I am trying to get my college applications done with my mom and they are playing loud and obnoxious songs like "I'm in Love with a Monster" by Fifth Harmony. My mom asked them politely to turn it down and they didn't
Nima
Really friendly and prompt service. Food and atmosphere similar to other Starbucks. They need an outside trash bin. Nice seating options, but the service here is really the difference from other Starbucks.
Atmosphere: 3
Food: 3
Service: 5
Jonathan “Jon Jon” Castejon
Waited damn near 30 minutes for drinks!
Service: 1
Lissette
Customer Service sucks. Slow paced workers. They look like they dont like their job i was in the same location before. I patiently waited 15 minutes untill i had to ask them where is my order!
AGRATTA GLOBAL
Coffee and food is as always good in All Starbucks… But particularly that location serving personnel is extremely unprofessional: it’s repeatedly all the time when I’m buying coffee and lunch snacks there… they all the time insist to charge you a tip/s… but never even have a professional clue to input a napkins and/or putting your two or three caps of coffee drinks into cap holder… I was spilling my coffee second time today… so that’s why I’m writing that review… I mean … didn’t they suppose to have in Starbucks some special training programs to teach their employees how to basically and normally serve their own customers… especially when you insist to giving you a paying terminal: to choose an option with a tip question?! Or you should have PhD degrees to getting that high end level of knowledges…
Atmosphere: 2
Food: 3
Service: 1
Uli O
I recently visited this Starbucks location and had an extremely disappointing experience with their customer service. Upon arriving, I stood at the counter for several minutes without being acknowledged by any staff member. When I finally did get someone's attention, the barista mentioned that they were having difficulty with their system.
The store was not particularly busy, yet the service was incredibly slow. It took over 15 minutes for my croissant to be prepared, and when it was finally made, the employee (white woman) flung it on the counter, turned and walked away. Another employee even said "damn girl take easy" so I knew that I wasn't looking too much into it.
Overall, the customer service at this Starbucks was unprofessional and discourteous. This experience has made me reconsider my future visits to this location, especially when I spend around $50.00 a week in coffee. Starbucks needs to significantly improve their staff training and customer service standards to meet the expectations associated with their brand.
Atmosphere: 1
Food: 3
Service: 1
Chelsey Rogers
Large heavy set white woman in the drive thru was very rude. Everyone else here is very nice.
Service: 1
Liliana Boyas
At this place I wanted to order through Drive Thru and they told me that it was already closed, which made me angry because it was 20 minutes before 9. Yes they supposedly close at 9.
Atmosphere: 5
Food: 5
Service: 1
Kathleen Andrade
Gotta love the pup cup run!
Atmosphere: 5
Food: 5
Service: 5
ana reyes
A girl with Chinese hair gave us 3 drinks that we bought in half. I asked her why they were below where they were supposed to be and, mockingly, she said that that was the extra-large glass and that's why that girl was acting like that. Getting angry was just telling us and now he started to say that if we didn't drink or that and at the same time you see another person in the window I warned him and he did the same thing to me, I've had very good people, oh, they'll take care of me but hey, she's a lousy person to do the service, I hope They teach her how to serve customers because she is ridiculous. This is what I give for a large drink. I think they don't charge drinks cheaply enough for her to understand that.
Drink ☕️ I Love this place it’s so close to home, but why do they keep closing super early?! I come here to enjoy coffee and study because the weather in the summer so nice. Now enjoy
Atmosphere: 5
Food: 5
Service: 5
Нурбек Усенов
I had an amazing experience. Thanks a lot
Atmosphere: 5
Food: 5
Service: 5
Jay b
Never consistent. One day you might like your drink - the very next day - they don’t make it the sameThe place seems to close whenever they feel like it as well.
Atmosphere: 1
Food: 1
Service: 1
Cynthia Scott
Lovely interior, clean, welcoming and good coffee and pastries. Staff very kind and accommodating.
Nice people but the music is loud and inappropriate for a cafe setting. I am trying to get my college applications done with my mom and they are playing loud and obnoxious songs like "I'm in Love with a Monster" by Fifth Harmony. My mom asked them politely to turn it down and they didn't
Really friendly and prompt service. Food and atmosphere similar to other Starbucks. They need an outside trash bin. Nice seating options, but the service here is really the difference from other Starbucks.
Atmosphere: 3
Food: 3
Service: 5
Waited damn near 30 minutes for drinks!
Service: 1
Customer Service sucks. Slow paced workers. They look like they dont like their job i was in the same location before. I patiently waited 15 minutes untill i had to ask them where is my order!
Coffee and food is as always good in All Starbucks…
But particularly that location serving personnel is extremely unprofessional: it’s repeatedly all the time when I’m buying coffee and lunch snacks there… they all the time insist to charge you a tip/s… but never even have a professional clue to input a napkins and/or putting your two or three caps of coffee drinks into cap holder… I was spilling my coffee second time today… so that’s why I’m writing that review…
I mean … didn’t they suppose to have in Starbucks some special training programs to teach their employees how to basically and normally serve their own customers… especially when you insist to giving you a paying terminal: to choose an option with a tip question?!
Or you should have PhD degrees to getting that high end level of knowledges…
Atmosphere: 2
Food: 3
Service: 1
I recently visited this Starbucks location and had an extremely disappointing experience with their customer service. Upon arriving, I stood at the counter for several minutes without being acknowledged by any staff member. When I finally did get someone's attention, the barista mentioned that they were having difficulty with their system.
The store was not particularly busy, yet the service was incredibly slow. It took over 15 minutes for my croissant to be prepared, and when it was finally made, the employee (white woman) flung it on the counter, turned and walked away. Another employee even said "damn girl take easy" so I knew that I wasn't looking too much into it.
Overall, the customer service at this Starbucks was unprofessional and discourteous. This experience has made me reconsider my future visits to this location, especially when I spend around $50.00 a week in coffee. Starbucks needs to significantly improve their staff training and customer service standards to meet the expectations associated with their brand.
Atmosphere: 1
Food: 3
Service: 1
Large heavy set white woman in the drive thru was very rude. Everyone else here is very nice.
Service: 1
At this place I wanted to order through Drive Thru and they told me that it was already closed, which made me angry because it was 20 minutes before 9.
Yes they supposedly close at 9.
Atmosphere: 5
Food: 5
Service: 1
Gotta love the pup cup run!
Atmosphere: 5
Food: 5
Service: 5
A girl with Chinese hair gave us 3 drinks that we bought in half. I asked her why they were below where they were supposed to be and, mockingly, she said that that was the extra-large glass and that's why that girl was acting like that. Getting angry was just telling us and now he started to say that if we didn't drink or that and at the same time you see another person in the window I warned him and he did the same thing to me, I've had very good people, oh, they'll take care of me but hey, she's a lousy person to do the service, I hope They teach her how to serve customers because she is ridiculous. This is what I give for a large drink. I think they don't charge drinks cheaply enough for her to understand that.
Restaurantji Recommends
Drink ☕️
I Love this place it’s so close to home, but why do they keep closing super early?! I come here to enjoy coffee and study because the weather in the summer so nice. Now enjoy
Atmosphere: 5
Food: 5
Service: 5
I had an amazing experience. Thanks a lot
Atmosphere: 5
Food: 5
Service: 5
Never consistent. One day you might like your drink - the very next day - they don’t make it the sameThe place seems to close whenever they feel like it as well.
Atmosphere: 1
Food: 1
Service: 1
Lovely interior, clean, welcoming and good coffee and pastries. Staff very kind and accommodating.
Atmosphere: 5
Food: 5
Service: 5
Delicious coffee and comfortable
Atmosphere: 5
Food: 5
Service: 5
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