The baristas are kind and professional. Cassie was especially helpful.
Service: 5
G Du Bose
I entered the store and had to use the restroom. The door was locked, so I asked for the code . The on duty supervisor, Alex rudely demanded that I make my purchase prior to using the restroom. He further stated a purchase was required to use the restroom. I told him I knew that wasn't the policy. I refused to make a purchase prior to using the restroom and decided I would never spend my hard earned money in an establishment that treated its customers with blant disrespect!!! Starbucks are you so desperate to staff your stores that you would allow your customers to be treated this way by your staff? After talking to a few friends about my experience, I've learned some of them have had similar experiences. I can see your stores closing if you allow this shameful treatment of your customers continues.
Atmosphere: 1
Service: 1
Omar Omar
This place was very rude unprofessional I asked can I use the bathroom? They asking me for a receipt. But I had purchased early so I didn’t have the receipt I’m always going to that
Atmosphere: 1
Food: 1
Service: 1
Ticcara Swagg
It has a very uninviting scenery, very unprofessional would not let customers use the bathroom
Atmosphere: 1
Food: 1
Service: 1
Alexis Waldo
No wifi there
Service: 1
SPCB C
They ask for tips and if i don't give tips they make that coffee looks nasty and no test a coffee it all I ask for Venti Frappuccino crunch caramel, with extra shot of expresso and extra caramel and they give a very bad actitud,
Atmosphere: 1
Food: 1
Service: 1
Omar
I live nearby. Food is great. Careful with influx of Venezuelans. See you tomorrow.
Lionel Williams
Love this place!
Atmosphere: 5
Food: 5
Service: 5
ColaKisses
Charging for water even when I'm using my own starbucks cup
BUYER BEWARE..... DO NOT PATRONIZE THIS STARBUCKS!!!!!! I have NEVER experienced poor service like this before. I ordered two beverages, and the order was not followed. The cups were full of warm milk and no extra drizzle in either cup. I paid for extras and did not receive them.I returned to the location this morning after working 12 hours and was informed by Yolanda (store manager) that I could not receive a refund.
Atmosphere: 1
Service: 1
Johnny P
The staff is wonderful, but the management leaves much to be desired. Unlike other coffee shops, employees here don't receive tips. Instead, they're encouraged to bring in donations for a third-party 'charity' corporation, where the CEO earns millions. Last week, when I tried to call the store about another issue, I found that the management has set up the automated phone system in such a way that you can't leave a message, and you aren’t even able to ring the store.
Atmosphere: 1
Food: 3
Service: 5
Arin
I don’t understand this location. I did a Mobile order because they always take forever to make 1 drink. Came in about 2 mins of the ready time. Wait by the pick up area. There we have just staff giggling around and just not even seeing that there may be orders that are needing to be ready. After standing then the guy ( This guys usually the cashier) see that oh there might be an order needed to be made. Simple order Cafe Latte non fat milk. I kid you not my man did not have another order ahead. Took at least 8 mins trying to make it. I knew it was going to be terrible and I was right. Just didn’t taste right at all. Idk what he did but if you haven’t been taught don’t just do it without instructions. He was struggling so much and I just couldn’t believe it. I understand college kids are working here but if you can do college you can make a cup of coffee. I’ve really started to hate coming here.
Atmosphere: 5
Food: 5
Service: 1
Sophia Johnson
ordered black drip coffee on mobile and they took 30+ mins to make it. People who ordered in line got their orders first which is a little ridiculous.Rude when addressing about the order. I’ve worked as a barista and I didn’t even work this stupid. Making drip coffee first especially an online is like common decency bc you can just pour it.
Atmosphere: 3
Food: 2
Service: 1
lin lina
People really have a bad attitude towards their job. It took 30 mins to make a hot coffee and needed to remind them twice. Unbelievable slow !
Burnt coffee, soulless service, extreme prices.
Atmosphere: 1
Food: 1
Service: 1
The baristas are kind and professional. Cassie was especially helpful.
Service: 5
I entered the store and had to use the restroom. The door was locked, so I asked for the code . The on duty supervisor, Alex rudely demanded that I make my purchase prior to using the restroom. He further stated a purchase was required to use the restroom. I told him I knew that wasn't the policy. I refused to make a purchase prior to using the restroom and decided I would never spend my hard earned money in an establishment that treated its customers with blant disrespect!!! Starbucks are you so desperate to staff your stores that you would allow your customers to be treated this way by your staff? After talking to a few friends about my experience, I've learned some of them have had similar experiences. I can see your stores closing if you allow this shameful treatment of your customers continues.
Atmosphere: 1
Service: 1
This place was very rude unprofessional I asked can I use the bathroom? They asking me for a receipt. But I had purchased early so I didn’t have the receipt I’m always going to that
Atmosphere: 1
Food: 1
Service: 1
It has a very uninviting scenery, very unprofessional would not let customers use the bathroom
Atmosphere: 1
Food: 1
Service: 1
No wifi there
Service: 1
They ask for tips and if i don't give tips they make that coffee looks nasty and no test a coffee it all I ask for Venti Frappuccino crunch caramel, with extra shot of expresso and extra caramel and they give a very bad actitud,
Atmosphere: 1
Food: 1
Service: 1
I live nearby. Food is great. Careful with influx of Venezuelans. See you tomorrow.
Love this place!
Atmosphere: 5
Food: 5
Service: 5
Charging for water even when I'm using my own starbucks cup
Restaurantji Recommends
BUYER BEWARE..... DO NOT PATRONIZE THIS STARBUCKS!!!!!! I have NEVER experienced poor service like this before. I ordered two beverages, and the order was not followed. The cups were full of warm milk and no extra drizzle in either cup. I paid for extras and did not receive them.I returned to the location this morning after working 12 hours and was informed by Yolanda (store manager) that I could not receive a refund.
Atmosphere: 1
Service: 1
The staff is wonderful, but the management leaves much to be desired. Unlike other coffee shops, employees here don't receive tips. Instead, they're encouraged to bring in donations for a third-party 'charity' corporation, where the CEO earns millions. Last week, when I tried to call the store about another issue, I found that the management has set up the automated phone system in such a way that you can't leave a message, and you aren’t even able to ring the store.
Atmosphere: 1
Food: 3
Service: 5
I don’t understand this location. I did a Mobile order because they always take forever to make 1 drink. Came in about 2 mins of the ready time. Wait by the pick up area. There we have just staff giggling around and just not even seeing that there may be orders that are needing to be ready. After standing then the guy ( This guys usually the cashier) see that oh there might be an order needed to be made. Simple order Cafe Latte non fat milk. I kid you not my man did not have another order ahead. Took at least 8 mins trying to make it. I knew it was going to be terrible and I was right. Just didn’t taste right at all. Idk what he did but if you haven’t been taught don’t just do it without instructions. He was struggling so much and I just couldn’t believe it. I understand college kids are working here but if you can do college you can make a cup of coffee. I’ve really started to hate coming here.
Atmosphere: 5
Food: 5
Service: 1
ordered black drip coffee on mobile and they took 30+ mins to make it. People who ordered in line got their orders first which is a little ridiculous.Rude when addressing about the order. I’ve worked as a barista and I didn’t even work this stupid. Making drip coffee first especially an online is like common decency bc you can just pour it.
Atmosphere: 3
Food: 2
Service: 1
People really have a bad attitude towards their job. It took 30 mins to make a hot coffee and needed to remind them twice. Unbelievable slow !
Service: 1
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