I enjoyed my visit at this Starbucks. I was taken care of by Josue who had such a positive attitude when taking care of me. He was polite when taking my order and went over the top with providing me excellent service and coffee of course! I’d recommend him to anyone who visits this location.
Atmosphere: 5
Food: 5
Service: 5
X X
Slowest Starbucks I’ve ever been to.
Atmosphere: 1
Food: 1
Service: 1
Antonio Washington
Rude for no reason. We decided to have a family day at Starbucks. Me (the wife) ordered a hot chocolate. It tasted like hot water. I politely explained what the issue was and immediately got a nasty attitude by staff. Never again.
Service: 1
Roberto Sanchez
everything is fine its just they dont put stoppers on the coffee and it will be spilling in my car. idk why they stopped putting them on every hot coffee
Atmosphere: 5
Food: 5
Service: 3
Kelly McCain
Heartwarming ❤️ service! Genuinely kind, warm, personable and thoughtful baristas.
Atmosphere: 5
Food: 5
Service: 5
Alexa
So good! Love the staff :)
Atmosphere: 5
Food: 5
Service: 5
T N
Waited over 10 minutes for a cortado. There were 2 drinks ahead of me. I’m not sure why they’re taking their sweet time making someone’s drink when it takes less than 5 minutes to make. Seems like you have to put your order in and then go shop and come back and it still won’t be done.
Atmosphere: 2
Service: 1
Lesya Popovych
I bought a latte at this location but instead received the wrong drink which costs more. She gave me refund 0.22 cents but it never came to my card. It's not a first time that I had the issue with a different drink instead.The other thing, the sales persons are not friendly, they didn't want to give the puppuccino for my dog, only with a purchase/ before it was free/. They even didn't give the water , when the weather was extremely hot. Do not recommend this location, the waiting time is too long if you do not leave tips! The drinks are expensive enough to give the tips for them!!!
Atmosphere: 1
Food: 4
Service: 1
Veronica Hoyos
This location offers ample parking and a spacious patio, perfect for enjoying the outdoors in Chicago. The service was prompt, and the cashier had a great attitude. The three stars are because the bathroom did not have soap, the plant beds in the patio only have weeds, and the outside tables are not clean. The store was almost empty when I came at 1 PM, so there is no excuse for not taking care of the place.
Atmosphere: 4
Food: 1
Service: 4
Lesly Afable
Terrible. Was asked to wait to order which was fine… then a different person took our order right after. Asked for an iced london fog. Immediately got a warning that it would take too long (didn’t even let me finish ordering and still got the size wrong). Then proceeded with either I had to drive around again or head inside to pick it up. Without being able to respond she immediately warned me again as if I’ve never ordered one before. Respectfully, said yes we can head inside. Then, again repeated the same warning that it would take 7 minutes again as if I didn’t understand how precious their drive thru time was. Btw there wasn’t even a car behind us. It wasn’t even 5 minutes that we picked up a different drink then headed inside to meet them at the door. So you mean I could’ve waited for you to hand me my drink while in the drive thru. Ridiculous. I think I would’ve preferred a lie that you were out. My drink was still warm on the bottom. I could’ve waited the 2 more minutes for you to give me a better quality drink.
Terrible service. Drinks were prepared wrong. Cleanliness was no where to be found
Atmosphere: 1
Food: 1
Service: 1
Alex 3708
Very friendly staff and they always do my drinks perfectly love this Starbucks
Atmosphere: 5
Food: 5
Service: 5
Delylah22 X
Place is great but they mess up here and there on my drinks but everything else is good. Hot food and great snacks
Atmosphere: 5
Food: 5
Service: 5
Avril Tapia
Starbucks is one of my favorite places but this Starbucks is one of the places I not going anymore since one of the workers. She yelled at me as I grabbed one of the drinks on the table to see if it was mine. The way she yelled at me was rude and humiliating, as if I was trying to steal a drink. She told me that wasn't the drink she was ordering. I told her I knew that, I was just looking for my friend's drink. She yelled at me again to get away from there, as if she hadn't understood me. She went to find a Latina girl who speaks Spanish to 'translate everything she was yelling at me into English' Obviously I'm a bilingual person, so I don't understand why she called someone else to tell me everything in Spanish. She is a black woman and just wanted to humiliate me because I'm a Latina girl and she was making fun of it. I would never go back to this place. I'd rather drive 30 minutes farther for good service.
I enjoyed my visit at this Starbucks. I was taken care of by Josue who had such a positive attitude when taking care of me. He was polite when taking my order and went over the top with providing me excellent service and coffee of course! I’d recommend him to anyone who visits this location.
Atmosphere: 5
Food: 5
Service: 5
Slowest Starbucks I’ve ever been to.
Atmosphere: 1
Food: 1
Service: 1
Rude for no reason. We decided to have a family day at Starbucks. Me (the wife) ordered a hot chocolate. It tasted like hot water. I politely explained what the issue was and immediately got a nasty attitude by staff. Never again.
Service: 1
everything is fine its just they dont put stoppers on the coffee and it will be spilling in my car. idk why they stopped putting them on every hot coffee
Atmosphere: 5
Food: 5
Service: 3
Heartwarming ❤️ service! Genuinely kind, warm, personable and thoughtful baristas.
Atmosphere: 5
Food: 5
Service: 5
So good! Love the staff :)
Atmosphere: 5
Food: 5
Service: 5
Waited over 10 minutes for a cortado. There were 2 drinks ahead of me. I’m not sure why they’re taking their sweet time making someone’s drink when it takes less than 5 minutes to make. Seems like you have to put your order in and then go shop and come back and it still won’t be done.
Atmosphere: 2
Service: 1
I bought a latte at this location but instead received the wrong drink which costs more. She gave me refund 0.22 cents but it never came to my card. It's not a first time that I had the issue with a different drink instead.The other thing, the sales persons are not friendly, they didn't want to give the puppuccino for my dog, only with a purchase/ before it was free/. They even didn't give the water , when the weather was extremely hot. Do not recommend this location, the waiting time is too long if you do not leave tips! The drinks are expensive enough to give the tips for them!!!
Atmosphere: 1
Food: 4
Service: 1
This location offers ample parking and a spacious patio, perfect for enjoying the outdoors in Chicago. The service was prompt, and the cashier had a great attitude. The three stars are because the bathroom did not have soap, the plant beds in the patio only have weeds, and the outside tables are not clean. The store was almost empty when I came at 1 PM, so there is no excuse for not taking care of the place.
Atmosphere: 4
Food: 1
Service: 4
Terrible. Was asked to wait to order which was fine… then a different person took our order right after. Asked for an iced london fog. Immediately got a warning that it would take too long (didn’t even let me finish ordering and still got the size wrong). Then proceeded with either I had to drive around again or head inside to pick it up. Without being able to respond she immediately warned me again as if I’ve never ordered one before. Respectfully, said yes we can head inside. Then, again repeated the same warning that it would take 7 minutes again as if I didn’t understand how precious their drive thru time was. Btw there wasn’t even a car behind us. It wasn’t even 5 minutes that we picked up a different drink then headed inside to meet them at the door. So you mean I could’ve waited for you to hand me my drink while in the drive thru. Ridiculous. I think I would’ve preferred a lie that you were out. My drink was still warm on the bottom. I could’ve waited the 2 more minutes for you to give me a better quality drink.
Food: 2
Service: 1
Restaurantji Recommends
Terrible service. Drinks were prepared wrong. Cleanliness was no where to be found
Atmosphere: 1
Food: 1
Service: 1
Very friendly staff and they always do my drinks perfectly love this Starbucks
Atmosphere: 5
Food: 5
Service: 5
Place is great but they mess up here and there on my drinks but everything else is good. Hot food and great snacks
Atmosphere: 5
Food: 5
Service: 5
Starbucks is one of my favorite places but this Starbucks is one of the places I not going anymore since one of the workers. She yelled at me as I grabbed one of the drinks on the table to see if it was mine. The way she yelled at me was rude and humiliating, as if I was trying to steal a drink. She told me that wasn't the drink she was ordering. I told her I knew that, I was just looking for my friend's drink. She yelled at me again to get away from there, as if she hadn't understood me. She went to find a Latina girl who speaks Spanish to 'translate everything she was yelling at me into English' Obviously I'm a bilingual person, so I don't understand why she called someone else to tell me everything in Spanish. She is a black woman and just wanted to humiliate me because I'm a Latina girl and she was making fun of it. I would never go back to this place. I'd rather drive 30 minutes farther for good service.
Atmosphere: 1
Food: 5
Service: 1
I love this Starbucks
Atmosphere: 5
Food: 5
Service: 5
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