This place and the kids that work there are the worst! When I was there a homeless man came in and he didn't bother their guests, he didn't ask for money or food, he simply walked up to the counter and asked very nicely for just a cup of water...they ignored him...then they very rudely told him no because it's policy...POLICY?! What about the human being standing in front of you? He wasn't drunk, he wasn't loud...he was thirsty! Ironically I myself and others I know have been to Starbucks and asked for a cup of water, and you know what, not one time was a policy mentioned. They just gave me the water, but the homeless man, no, and btw yes I bought him a bottle of water. They suck, and I will never go back.
Atmosphere: 1
Food: 3
Service: 1
laurax1704
I had such a great experience here! The barista was extraordinarily kind and went above and beyond to make me feel welcome. She took the time to answer my questions with a smile and you could tell she genuinely cared. 💖 Amazing service—thank you so much!
Atmosphere: 5
Food: 5
Service: 5
Frank Neilson
I ordered on the app while in the store even though there was no one in line. I then watched 5 people order from the counter and go before my order was ready. It was 7 minutes past the time they said it would be ready in the app. They clearly do not fill orders on 1st come 1st served.
Atmosphere: 3
Food: 5
Service: 1
Ryan Eling
Very solid. Starbucks shop staff was friendly and helpful. Took care of some extra needs. I had to have ice on a hot hot day. Quick service. Everything was tasty.
Atmosphere: 3
Food: 4
Service: 5
Nathalie Alarcon
We bought the Chicago and Illinois cups for our souvenirs to bring back home. The outside seating is perfect since today’s weather is fabulous 67 degrees Fahrenheit.
Atmosphere: 5
Food: 5
Service: 5
Mike Abdelsayed
They wouldn't break a ten without me purchasing something. How corporate...
Updated to 1-star for a real bad response. I guess Starbucks has no customer service anymore.
Atmosphere: 1
Food: 1
Service: 1
Jacquet Hall
The cashier was quite polite, however, when I walked in I said hi to a male employee who looked at me like I was crazy and said what?? Moved on to what appeared to be the manager who happened to be standing at a register but was actually training the cashier. Said hi again, her response was she'll take you after her and gave an instruction to the trainee and walked off. Ordered and was good till I sat to wait for my drink and this girl put the drink up there and walked off, never called my name. I then asked if it was mine and she said are you Hall I said yes and you didn't call my name, I just looked up from my phone as I was dining in to kill some time. Is rude the language of this Starbucks???
Atmosphere: 3
Food: 4
Service: 2
Dirk Sterling
They were actually out of certain drinks. The shop is attached to a store and very busy
Atmosphere: 3
Food: 5
Service: 4
Dimitri Barros
Cookie is absolutely amazing! Latte was ok. The new Horchata one is pretty good.
Atmosphere: 5
Food: 5
Service: 5
Hamza Shahzad
I ordered coffee and croissants they were fresh and superb.
This place and the kids that work there are the worst! When I was there a homeless man came in and he didn't bother their guests, he didn't ask for money or food, he simply walked up to the counter and asked very nicely for just a cup of water...they ignored him...then they very rudely told him no because it's policy...POLICY?! What about the human being standing in front of you? He wasn't drunk, he wasn't loud...he was thirsty! Ironically I myself and others I know have been to Starbucks and asked for a cup of water, and you know what, not one time was a policy mentioned. They just gave me the water, but the homeless man, no, and btw yes I bought him a bottle of water. They suck, and I will never go back.
Atmosphere: 1
Food: 3
Service: 1
I had such a great experience here! The barista was extraordinarily kind and went above and beyond to make me feel welcome. She took the time to answer my questions with a smile and you could tell she genuinely cared. 💖 Amazing service—thank you so much!
Atmosphere: 5
Food: 5
Service: 5
I ordered on the app while in the store even though there was no one in line. I then watched 5 people order from the counter and go before my order was ready. It was 7 minutes past the time they said it would be ready in the app. They clearly do not fill orders on 1st come 1st served.
Atmosphere: 3
Food: 5
Service: 1
Very solid. Starbucks shop staff was friendly and helpful. Took care of some extra needs. I had to have ice on a hot hot day. Quick service. Everything was tasty.
Atmosphere: 3
Food: 4
Service: 5
We bought the Chicago and Illinois cups for our souvenirs to bring back home. The outside seating is perfect since today’s weather is fabulous 67 degrees Fahrenheit.
Atmosphere: 5
Food: 5
Service: 5
They wouldn't break a ten without me purchasing something. How corporate...
Updated to 1-star for a real bad response. I guess Starbucks has no customer service anymore.
Atmosphere: 1
Food: 1
Service: 1
The cashier was quite polite, however, when I walked in I said hi to a male employee who looked at me like I was crazy and said what?? Moved on to what appeared to be the manager who happened to be standing at a register but was actually training the cashier. Said hi again, her response was she'll take you after her and gave an instruction to the trainee and walked off. Ordered and was good till I sat to wait for my drink and this girl put the drink up there and walked off, never called my name. I then asked if it was mine and she said are you Hall I said yes and you didn't call my name, I just looked up from my phone as I was dining in to kill some time. Is rude the language of this Starbucks???
Atmosphere: 3
Food: 4
Service: 2
They were actually out of certain drinks. The shop is attached to a store and very busy
Atmosphere: 3
Food: 5
Service: 4
Cookie is absolutely amazing! Latte was ok. The new Horchata one is pretty good.
Atmosphere: 5
Food: 5
Service: 5
I ordered coffee and croissants they were fresh and superb.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The girls running the shop today were wonderful. Efficient and friendly, despite the large line.
Atmosphere: 5
Food: 5
Service: 5
shoutout to derek who made my day!
Atmosphere: 4
Food: 4
Service: 5
Was just there treated so rudely by Teresa. Nasty rude personality. No one in the store has a personality and my drink was horrible.
Atmosphere: 1
Food: 1
Service: 1
OTC (Nick name)was great at helping us
.
Atmosphere: 4
Food: 3
Service: 5
Their refreshers are wonderfully refreshing though I wish you would re-add the blackberry sage flavored one again! That would be terrific.
Loading...