Super slow employee. Can’t handle huge volumes of orders
Alayna Rouse
Would avoid unless you want to wait an hour for a drink
Dominic
They are very slow
Steve Collier
Staff was very prompt and helpful
BossGrindTheoryTv BGTTV
The only one that literally takes 20mins to make a coffee and don’t announce to their customers their order ready. I always come in at 9:06 am and won’t be served til 9:23am! I wish I was able to get to a better location but unfortunately, they’re the nearest one. They have made me miss my train to work several times because of their poor customer service. They hold long conversations with other customers which delay orders.
Adrianna Harvey
my food was just supposed to be warmed up why it take 9 min to warm up a dessert plus my dessert was nasty it taste like cleanin products, terrible.
Kesha Hardy
I just want to send a really special thanks to Emilie! She definitely demonstrates tremendous customer service! You made my morning!!💯❤️
Angie dunn
Hi I visit the Starbucks located on 35th State St. on weekend’s Saturday & Sunday and I find myself disappointed on each of those days! The problem is there’s only one employee servicing the customers, she’s really trying to service everyone but it’s just not working!
Each time my coffee is not what I requested, it’s terrible again this morning! Please get more help in he morning 6:30am-7am Sat -Sun.
Also even if the 3 employees there 2 of those employees are stocking items and not assisting with preparing the orders. I feel that moving the orders out the door is more important than stocking or refilling products, come back to stock after the customers have been taken care of!
Thank you, Angelique
Cássia RF
Two works in there, one person in front of me to be served. It took 23 minutes to they get my coffee done. The attendant that was attending me was veeeeery slowly taking first any online order they was coming whiling was there. Ridiculous! That was the worse Starbucks experience I had.
Atmosphere: 1
Service: 1
Vretta Taylor (Retta)
The location on 35th and state staff was very helpful. Had the tea for when you have a cold. Helps.
I had a wonderful at experience at starbucks thanks to the exceptional customer. She was warm,friendly, and attractive, ensuring my order was perfect.. Her positive attitude and genuine care from customer truly stood out so dedicated to creating a welcoming atmosphere. Kudos to her for making my visit enjoying!
Food: 5
Service: 5
Brownie
I'm disgusted by the older woman who works at this location, she's refusing to allow paying customers to use their money to purchase a coffee for a homeless man. He asked no one for a coffee people have offered and she barked at the man " You can sit here but you cannot ask my customers to buy you anything" She cannot do this. Customers can spend their money as they choose. I think this place should be a little kinder especially since it's the holiday season.
Rocky Blackmon
The wait it sooooo looooong. But, it's classic sbux. You know exactly what you're going to get with the food and drinks.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Pastry
Deborah Porter
I just purchased 2 Carmel Ribbon Frap $15.29 from your store 35th and State. Both of the drinks were more ice than the drink. I live on 7200 South and was on the bus. I called and told them and they asked when could I come back to get both replaced? I appreciate the young lady offering that option, but I am a senior citizen and have no plans on going back there in the next week. I was told there was no other option. This was not a good experience, what happened to customer service?
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Carmel Frappechino
Rickal Scales
wonderful place to get your wake up call. but when it’s rush hour omg just keep your cool you’ll get it. it be a lot of orders coming in especially those mobile orders
Super slow employee. Can’t handle huge volumes of orders
Would avoid unless you want to wait an hour for a drink
They are very slow
Staff was very prompt and helpful
The only one that literally takes 20mins to make a coffee and don’t announce to their customers their order ready. I always come in at 9:06 am and won’t be served til 9:23am! I wish I was able to get to a better location but unfortunately, they’re the nearest one. They have made me miss my train to work several times because of their poor customer service. They hold long conversations with other customers which delay orders.
my food was just supposed to be warmed up why it take 9 min to warm up a dessert plus my dessert was nasty it taste like cleanin products, terrible.
I just want to send a really special thanks to Emilie! She definitely demonstrates tremendous customer service! You made my morning!!💯❤️
Hi
I visit the Starbucks located on 35th State St. on weekend’s Saturday & Sunday and I find myself disappointed on each of those days!
The problem is there’s only one employee servicing the customers, she’s really trying to service everyone but it’s just not working!
Each time my coffee is not what I requested, it’s terrible again this morning!
Please get more help in he morning 6:30am-7am Sat -Sun.
Also even if the 3 employees there 2 of those employees are stocking items and not assisting with preparing the orders. I feel that moving the orders out the door is more important than stocking or refilling products, come back to stock after the customers have been taken care of!
Thank you,
Angelique
Two works in there, one person in front of me to be served. It took 23 minutes to they get my coffee done. The attendant that was attending me was veeeeery slowly taking first any online order they was coming whiling was there. Ridiculous!
That was the worse Starbucks experience I had.
Atmosphere: 1
Service: 1
The location on 35th and state staff was very helpful. Had the tea for when you have a cold. Helps.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
I had a wonderful at experience at starbucks thanks to the exceptional customer. She was warm,friendly, and attractive, ensuring my order was perfect..
Her positive attitude and genuine care from customer truly stood out so dedicated to creating a welcoming atmosphere. Kudos to her for making my visit enjoying!
Food: 5
Service: 5
I'm disgusted by the older woman who works at this location, she's refusing to allow paying customers to use their money to purchase a coffee for a homeless man.
He asked no one for a coffee people have offered and she barked at the man " You can sit here but you cannot ask my customers to buy you anything" She cannot do this. Customers can spend their money as they choose.
I think this place should be a little kinder especially since it's the holiday season.
The wait it sooooo looooong. But, it's classic sbux. You know exactly what you're going to get with the food and drinks.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Pastry
I just purchased 2 Carmel Ribbon Frap $15.29 from your store 35th and State. Both of the drinks were more ice than the drink. I live on 7200 South and was on the bus. I called and told them and they asked when could I come back to get both replaced? I appreciate the young lady offering that option, but I am a senior citizen and have no plans on going back there in the next week. I was told there was no other option. This was not a good experience, what happened to customer service?
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Carmel Frappechino
wonderful place to get your wake up call. but when it’s rush hour omg just keep your cool you’ll get it. it be a lot of orders coming in especially those mobile orders
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Walnut & Pecan Loaf
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