The slowest SB ever. Takes 3 employees at least 20 mins to make a simple drink every time, with no other orders
Seok-Jin Kim
This was the most comfortable Starbucks I've ever been to while in Chicago.
Atmosphere: 5
Food: 5
Service: 5
Meek C (LookingOutTheWindow)
I love Starbucks, but this particular location lacks urgency. Not only is this is the slowest location, the drinks are poorly made!!
Atmosphere: 1
Food: 1
Service: 1
Yuchen Huang
Dear Starbucks Team, Thank you so much for always remembering my name and greeting me so kindly. Every visit feels warm and welcoming ; it’s more than just a coffee stop, it’s a place that lifts my mood. I truly appreciate your thoughtfulness!
Atmosphere: 5
Food: 5
Service: 5
Peyton Carducci
Very friendly and well organized
Atmosphere: 5
Food: 5
Service: 5
Karina
I stop in about once a week and the staff is always nice and welcoming. They were once out of a syrup & the barista recommended me another to try that went will with my coffee.
This location gets very busy, but I think the staff handles it as best as they can and they're still always friendly.
eddy teedy
Super slow employee. Can’t handle huge volumes of orders
Atmosphere: 5
Food: 5
Service: 1
Alayna Rouse
Would avoid unless you want to wait an hour for a drink
The only one that literally takes 20mins to make a coffee and don’t announce to their customers their order ready. I always come in at 9:06 am and won’t be served til 9:23am! I wish I was able to get to a better location but unfortunately, they’re the nearest one. They have made me miss my train to work several times because of their poor customer service. They hold long conversations with other customers which delay orders.
Adrianna Harvey
my food was just supposed to be warmed up why it take 9 min to warm up a dessert plus my dessert was nasty it taste like cleanin products, terrible.
Kesha Hardy
I just want to send a really special thanks to Emilie! She definitely demonstrates tremendous customer service! You made my morning!!💯❤️
Angie dunn
Hi I visit the Starbucks located on 35th State St. on weekend’s Saturday & Sunday and I find myself disappointed on each of those days! The problem is there’s only one employee servicing the customers, she’s really trying to service everyone but it’s just not working!
Each time my coffee is not what I requested, it’s terrible again this morning! Please get more help in he morning 6:30am-7am Sat -Sun.
Also even if the 3 employees there 2 of those employees are stocking items and not assisting with preparing the orders. I feel that moving the orders out the door is more important than stocking or refilling products, come back to stock after the customers have been taken care of!
Thank you, Angelique
Cássia RF
Two works in there, one person in front of me to be served. It took 23 minutes to they get my coffee done. The attendant that was attending me was veeeeery slowly taking first any online order they was coming whiling was there. Ridiculous! That was the worse Starbucks experience I had.
The slowest SB ever. Takes 3 employees at least 20 mins to make a simple drink every time, with no other orders
This was the most comfortable Starbucks I've ever been to while in Chicago.
Atmosphere: 5
Food: 5
Service: 5
I love Starbucks, but this particular location lacks urgency. Not only is this is the slowest location, the drinks are poorly made!!
Atmosphere: 1
Food: 1
Service: 1
Dear Starbucks Team,
Thank you so much for always remembering my name and greeting me so kindly. Every visit feels warm and welcoming ; it’s more than just a coffee stop, it’s a place that lifts my mood. I truly appreciate your thoughtfulness!
Atmosphere: 5
Food: 5
Service: 5
Very friendly and well organized
Atmosphere: 5
Food: 5
Service: 5
I stop in about once a week and the staff is always nice and welcoming. They were once out of a syrup & the barista recommended me another to try that went will with my coffee.
This location gets very busy, but I think the staff handles it as best as they can and they're still always friendly.
Super slow employee. Can’t handle huge volumes of orders
Atmosphere: 5
Food: 5
Service: 1
Would avoid unless you want to wait an hour for a drink
They are very slow
Staff was very prompt and helpful
Restaurantji Recommends
The only one that literally takes 20mins to make a coffee and don’t announce to their customers their order ready. I always come in at 9:06 am and won’t be served til 9:23am! I wish I was able to get to a better location but unfortunately, they’re the nearest one. They have made me miss my train to work several times because of their poor customer service. They hold long conversations with other customers which delay orders.
my food was just supposed to be warmed up why it take 9 min to warm up a dessert plus my dessert was nasty it taste like cleanin products, terrible.
I just want to send a really special thanks to Emilie! She definitely demonstrates tremendous customer service! You made my morning!!💯❤️
Hi
I visit the Starbucks located on 35th State St. on weekend’s Saturday & Sunday and I find myself disappointed on each of those days!
The problem is there’s only one employee servicing the customers, she’s really trying to service everyone but it’s just not working!
Each time my coffee is not what I requested, it’s terrible again this morning!
Please get more help in he morning 6:30am-7am Sat -Sun.
Also even if the 3 employees there 2 of those employees are stocking items and not assisting with preparing the orders. I feel that moving the orders out the door is more important than stocking or refilling products, come back to stock after the customers have been taken care of!
Thank you,
Angelique
Two works in there, one person in front of me to be served. It took 23 minutes to they get my coffee done. The attendant that was attending me was veeeeery slowly taking first any online order they was coming whiling was there. Ridiculous!
That was the worse Starbucks experience I had.
Atmosphere: 1
Service: 1
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