Subway
& Brown Line L, 1818 W Montrose Ave, Chicago
(773) 275-1350
Recent Reviews
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I paid $12.17 for a foot long sandwich that was not very tasty. The server didn't put the sandwich together very well. She didn't even tell me the cost of the item. I had to look on the receipt. I won't go back there.
Seems silly to review a Subway, but the woman working today was a true peach. Efficient, very personable, and just kind. Made it seem like a nice treat.
Atmosphere: 5
Food: 5
Service: 5
Great customer
Atmosphere: 5
Food: 5
Service: 5
Karen, provided some of the best customer service and sandwich!! Really great attitude!!
Atmosphere: 5
Food: 5
Service: 5
Nice for
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki, White Chip Macadamia Nut, Chicken
Karen is the best! She was so sweet. Made all the customers smile and laugh. Stay well
Karen is the best! She was so sweet. Made all the customers smile and laugh. Stay well
The lady forced a a 5 dollar tip and then got super defensive about it when I checked and asked for it back.
I would give this place a zero if I could. Every single time you go here, it's a disappointment. And when you try to get the problem fixed, you're always met with the nastiest attitude. The only reason I go is because of the proximity from my job but I would rather walk 15 minutes somewhere else. Today was the last straw. I placed an order to pick up before heading to work. When I get there, the lady tells me they don’t have my bread right now but they’re making more but she made my sandwich on regular italian bread while I wait. I was okay with waiting but I needed to get to work so I asked how long would it take. To which another responded “you have to wait!” That was never the issue, I would just like to know when to come back. After 30 minutes, I come back and the bread is ready but when I try to leave the lady starts yelling that I need to pay for it. I remind her of my pick up order and she said I already got it. When I tell her her coworker said to keep it, she changed her story and says that was never the case. I had offered the first sandwich to a coworker so it wouldn’t go to waste so I only returned with half and the lady literally opens the seconds one up to give the the half. I’ve never seen anything like this truly. Haha, never again.
There is never parking, they serve poorly, they give you incomplete food, I asked for a salad and they didn't give me the bag of bread, I had to claim it so that they would give it to me, it's not worth it.
Restaurantji Recommends
Been stopping here on the way back from school for a healthier option than the usual campus fare and the last behind the counter is sweet and efficient. Sandwich is good as usual.
They need to work on their customer service and cleanliness, unfortunately found couple of roaches walking around like they were at their house!
This is a good Subway. Sandwich artists are nearly perfect.
Horrible experience, allowed people without masks and have seen sandwiches be stolen multiple times. The service is better than average and food is good but I prioritize my safety
Best customer service I’ve ever experienced. The holy grail of sandwiches. My mouth experiences true ecstasy when I experience their meatball subs. The fountain soda makes me cry tears of joy and their cookies have a fantastic melt in your mouth taste.
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