Customer service was not good ,he didnt make the sub as we wanted as because he didnt want to clean the oven
Atmosphere: 4
Food: 4
Service: 1
M Guzman
I came here simply because I work nearby. Each time I receive poor service but today was especially annoying. I placed an order online for QUICK pickup. I arrive at the store and see my sandwich is ready. I wait for staff to come out, as I figured they were all just way too busy in the back room. **waited OVER 10 MINS. I could hear them chit chatting in the back. I even CALLED the store and no one picked up. Poor customer service
Service: 1
Karina Nunez
They say the women bathroom doesn’t work!! They don’t want any women using it even tho we eat here. The staff is using them though so it makes no sense. They only give us the man’s code!! What a shame!
Saleem Bek
Let me teach you how to be a business owner and take care of your customers:
1: if the customer wants his steak well done, you don’t put the steak in the sandwich and you out the other ingredients on top of it and put it in the oven as the steak will be well done. But it won’t bc its covered
2: read the instruction instead of telling the customer “ its not going to work” bc its not my first time at Subway, but this is my first time your customer
3: be generous when put ingredients, I didn’t come to smell the food. I came to eat
4: you say “ have a good one, or enjoy it. Not just pass it to the customer
5: put some napkins in the bag, I wont clean my hands and my mouth using my suit. Since my order was to be picked up
Good luck
Atmosphere: 1
Food: 3
Service: 1
Jacob Wood
Ordered food from here, horrible choice as the food was not fresh and later gave me 2-3 days of stomach issues.
Food: 1
Recommended dishes: Sandwich, Cookies, Oven Roasted Turkey & Ham
sam
Clean location, fast and fresh food.
Atmosphere: 5
Food: 5
Service: 5
David Caplan
The stingiest subway I have seen in my entire
Food: 1
Erik Gonzalez
I had a good time and this subway. The staff were quite polite. The sandwiches have gotten very expensive. I bought a meal and the total of my meal was almost $20. That's a bit absurd, especially with the fact that I can make a sandwich just as good at home. Don't get me wrong, the sandwich was good and the soda and chips slapped. Just not $20 worth.
Atmosphere: 5
Food: 5
Service: 5
Khaled
Very quick and good service after lollapalooza. The man at the checkout is always friendly and ensures that he connects with his customers. This is my second year in a row coming here and I will be returning again.
Ayee VP
The place is great. Very friendly and accommodating staff
I wish I could give this location a negative -100. After traveling all the way to Chicago from out of State, my family stopped at this location. On this particular trip, after tipping over the base level to the server, I noted the male cashier #2416 charged me twice for a bottled soda that's $2.59 x 2 plus tax for 1 bottle of soda, and REFUSED TO GIVE ME A SECOND CUP FOR THE TWO MEALS I BOUGHT. As I brought the mistakes to his attention, he acted as if he had no idea how to read a receipt, what I was saying-pretending his English was limited. WELL MINE IS NOT! If you like getting ripped-off and cheated out of your hard earned money then go here, if not choose someplace to dine where you are respected because this location has egregiously, degenerate and rude servers-PERIODT! Research other Subway locations in the loop to ensure they don't have this same owner with slipshod, belligerent, lying money steal employees.
John Paul
Great stop for a sandwich while visiting the Chicago loop as traveling via Amtrak during a Union Station stop.
Atmosphere: 5
Food: 5
Service: 5
Crystal Berry
Went in to 60 East Jackson on 5/22/23The male staff person was VERY RUDEHe truly acted as if he didn't want to do his job. He also kept "mumbling" comments to his female coworker.I pride myself on great customer service because I'm in the industry as a Chef, Caterer and Food Service Person.I didn't feel like a "Welcomed" Subway Customer. I've been a Subway Customer for a long time, I know what kind of service Subway expects from their employees.I don't plan to visit 60 East Jackson location anytime soon, nor will I recommend this location to others.
Ayee VeePee
The place is great. Very friendly and accommodating staff
Customer service was not good ,he didnt make the sub as we wanted as because he didnt want to clean the oven
Atmosphere: 4
Food: 4
Service: 1
I came here simply because I work nearby. Each time I receive poor service but today was especially annoying. I placed an order online for QUICK pickup. I arrive at the store and see my sandwich is ready. I wait for staff to come out, as I figured they were all just way too busy in the back room. **waited OVER 10 MINS. I could hear them chit chatting in the back. I even CALLED the store and no one picked up. Poor customer service
Service: 1
They say the women bathroom doesn’t work!! They don’t want any women using it even tho we eat here. The staff is using them though so it makes no sense. They only give us the man’s code!! What a shame!
Let me teach you how to be a business owner and take care of your customers:
1: if the customer wants his steak well done, you don’t put the steak in the sandwich and you out the other ingredients on top of it and put it in the oven as the steak will be well done. But it won’t bc its covered
2: read the instruction instead of telling the customer “ its not going to work” bc its not my first time at Subway, but this is my first time your customer
3: be generous when put ingredients, I didn’t come to smell the food. I came to eat
4: you say “ have a good one, or enjoy it. Not just pass it to the customer
5: put some napkins in the bag, I wont clean my hands and my mouth using my suit. Since my order was to be picked up
Good luck
Atmosphere: 1
Food: 3
Service: 1
Ordered food from here, horrible choice as the food was not fresh and later gave me 2-3 days of stomach issues.
Food: 1
Recommended dishes: Sandwich, Cookies, Oven Roasted Turkey & Ham
Clean location, fast and fresh food.
Atmosphere: 5
Food: 5
Service: 5
The stingiest subway I have seen in my entire
Food: 1
I had a good time and this subway. The staff were quite polite. The sandwiches have gotten very expensive. I bought a meal and the total of my meal was almost $20. That's a bit absurd, especially with the fact that I can make a sandwich just as good at home. Don't get me wrong, the sandwich was good and the soda and chips slapped. Just not $20 worth.
Atmosphere: 5
Food: 5
Service: 5
Very quick and good service after lollapalooza. The man at the checkout is always friendly and ensures that he connects with his customers. This is my second year in a row coming here and I will be returning again.
The place is great. Very friendly and accommodating staff
Restaurantji Recommends
I wish I could give this location a negative -100. After traveling all the way to Chicago from out of State, my family stopped at this location. On this particular trip, after tipping over the base level to the server, I noted the male cashier #2416 charged me twice for a bottled soda that's $2.59 x 2 plus tax for 1 bottle of soda, and REFUSED TO GIVE ME A SECOND CUP FOR THE TWO MEALS I BOUGHT. As I brought the mistakes to his attention, he acted as if he had no idea how to read a receipt, what I was saying-pretending his English was limited. WELL MINE IS NOT! If you like getting ripped-off and cheated out of your hard earned money then go here, if not choose someplace to dine where you are respected because this location has egregiously, degenerate and rude servers-PERIODT! Research other Subway locations in the loop to ensure they don't have this same owner with slipshod, belligerent, lying money steal employees.
Great stop for a sandwich while visiting the Chicago loop as traveling via Amtrak during a Union Station stop.
Atmosphere: 5
Food: 5
Service: 5
Went in to 60 East Jackson on 5/22/23The male staff person was VERY RUDEHe truly acted as if he didn't want to do his job. He also kept "mumbling" comments to his female coworker.I pride myself on great customer service because I'm in the industry as a Chef, Caterer and Food Service Person.I didn't feel like a "Welcomed" Subway Customer. I've been a Subway Customer for a long time, I know what kind of service Subway expects from their employees.I don't plan to visit 60 East Jackson location anytime soon, nor will I recommend this location to others.
The place is great. Very friendly and accommodating staff
I love their sandwiches
Atmosphere: 4
Food: 5
Service: 5
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