Subway

I frequently place mobile and in store orders here at this establishment and it’s very clear to me that, unless you’re a part of the out of town convention crowd, they do not care to provide timely service to you. My husband waited for curbside attention for nearly 15 minutes( he’s very precise with time), whilst the team proceeded to clean (absolutely no line outside of hello, me, also no attention to the details) until thus said crowd showed up. Needless to say food was ready and sitting behind the counter and now, of course no curbside delivery. I hit the “I’m here” tab inside via the app even though the time had already allotted for curbside delivery. I then called and spoke to the lady that is regularly scheduled during this time of the day and she told me, “ok yes” called back “ok yes I’m sorry there’s a crowd now.” Hangs up. My husband left, never got his food. I gave one star because professional training is in order for this place. Continue on with your crowd, I get it!

Service: 1

I came to this subway restaurant just right now and was turned away. They told me they are closed. It is 9.35pm on February 8th 2025. The posted hours says the store closes at 10pm today saturday but they are saying they close at 9.30 to start cleaning the restaurant and shutdown their appliances. Store cleaning should occur after the posted closing hours not 30mins prior. I just walked a mile in the cold to get here. The management needs to do better if this is how they run their store. I've been to numerous subway restaurants all across the country and never encountered one that closes 30mins early.

Didn’t acknowledge I entered. Had me wait 5 mins for her to finish putting cookies in the oven before taking my order. Veggies were freezer burnt. Didn’t even bother to toast the sub enough for the cheese to melt and the veggie Pattie was cold still. I asked for a little oil and she put so much on that it soaked through the bag. Before I could make a 5 min walk. And when the way she stacked the veggies was messed up because she didn’t cut the bread properly. I’ve never been to a bad subway before. Congrats you somehow messed up making a sandwich….

Atmosphere: 1

Food: 1

Service: 1

I went to this place for lunch and was surprised with the worst service ever. We ordered through the app and sat inside waiting for the order. The order wasn't even prepared but the responsible person marked it as ready. They made us wait like 30 mins for 2 subs. Furthermore, when the sub was made, the quality of making was horrible. They made it the worse possible way. This could be due to lack of training or lack of customer service etiquette. The chicken sub had chicken pieces that weren't even grilled. The veggie sub was a mess.
Overall the worst experience.

Atmosphere: 2

Food: 1

Service: 1

Love this place

Atmosphere: 5

Food: 5

Service: 5

Read Reviews On Employees : There is a Pattern at this location! ??
No One Is Begging You To Create Their Sandwich So Treat ALL CUSTOMERS With The Same Respect ??‍??

Atmosphere: 1

Service: 1

good food, nice service, but bad atmosphere

Atmosphere: 1

Food: 5

Service: 4

Recommended dishes: Veggie Delite 6 Inch Regular Sub

Don't order ahead. They don't make it until you arrive. They were rude and don't understand English.

Atmosphere: 1

Food: 1

Service: 1

When I went, the register was not working they gave me my sandwich for free...

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Rotisserie-Style Chicken Footlong Pro Double Protein

Great location and food. Love that they have veggie patties.

Atmosphere: 5

Food: 5

Service: 4

I placed an order online and my mother picked it up without checking it. One of my sandwiches only had meat and cheese. My footlong had 6 pieces of meat and it was stuffed with veggies. It was very sloppy with sauce out. I gave the male worker my recipe and told him my order was wrong. He looked at the sandwich and said nothing was strong. I asked him to check the receipt. He did and still said nothing was wrong. I read off what was on the receipt and pointed out that it wasn’t on the sandwich. He then acted like he couldn’t understand me and went and got the female worker. I showed her and explained it again. She spoke to the other worker, but I didn’t understand their language. The female worker, with an attitude and disdain, said she would only remake one sandwich. I asked if they knew me or my mother and if we had offended them somehow. Because the way the sandwiches were made seemed intentional. And their attitudes towards me was unprofessional, as if I didn’t just spend my money with them. I asked for a manager or supervisor and they said their want one. So I asked for the managers name and number. She gave me a name but didn’t know how to spell it. I asked the workers for their names and the spelling. They gave me names but had trouble spelling them when I asked them to repeat the spelling. I left the food at the restaurant and walked down the street to another Subway location and placed the same order. I honestly thought they would be like “we’re sorry, let us remake your order. Instead I was treated as if I was the problem. Don’t give this location your money when theirs another one down the street.

Atmosphere: 1

Food: 1

Service: 1

They have prices on their menu / wall. But their cash register is charging more. This was both the sandwich I ordered and also the soda. They would not honor the prices that are on the menu. Be sure to double check!!

Atmosphere: 3

Food: 3

Service: 3

Horrible customer experience like other reviews mentioned. It was absolutely the worst experience I’ve ever had in any Subway locations.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Chicken & Bacon Ranch

Need some

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Steak

Nice people