STAY AWAY. Avoid this location at all costs. I visited on 12/10/2025 at around 6:45 p.m., and the experience was extremely disappointing. The employee working at the time — an Indian female — was on her phone the moment we walked in and showed no intention of assisting us. There was no greeting; instead, she immediately said, “What do you want?” in a noticeably irritated tone. Her attitude remained unprofessional from start to finish. Regarding the food, she placed a very small scoop of chicken on my sandwich — so little that the bread was clearly visible between the pieces. When I politely asked for a bit more, she abruptly stated that she would need to charge extra. It’s no surprise this location has such poor reviews.
Atmosphere: 1
Food: 1
Service: 1
Adam Sachs
This is the best Subway in town!
Atmosphere: 5
Food: 5
Service: 5
Delilah Bustamante
Its says its close at 10 its 9:37 and i was refused service. Why say your close at 10 if there gonna close at 9
Service: 1
Naya N
Rude employees, trying to kick us out 1.25 hours before they closed claiming dine in and their restrooms are closed when it’s open. If you don’t want to do your job, hire someone better and more positive.
Atmosphere: 1
Food: 4
Service: 1
T L
The staff was rude. I won’t be coming back.
Gladger Ross
Best subway in chicago
Inumula Krishna Sahithi
Around 4pm, I had a very disappointing experience due to the rude and unprofessional behavior of one of the staff members. He was disrespectful, dismissive, and clearly lacked basic customer service skills. It’s unfortunate because such behavior makes customers feel unwelcome. I hope management takes this seriously and addresses the issue.
Vilma Mathis
The two server ladies were rude and no manners to attend the customers. Look like they don’t like their job and have a frustrating attitude. Really bad service. Manager please take care of this situation. It’s not possible that a location in the downtown has this kind of service.
Mechell Turner
Do not waste your time here. They’re racist and rude. Two guys were extremely disrespectful. Shut this place down as they extremely unable to run a business.
The churros aren’t like the one on Roosevelt the lady couldn’t really understand me at first either
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cinnabon Footlong Churro, Subway Club
Yvonne Farmer
Guy was very rude. He didn't greet me when I came in. He ignored me & went to the back to talk & laugh with other employees.
Atmosphere: 1
Food: 1
Service: 1
Briseida padilla
I wanted to get my student discount and they just told me they don’t offer them and then I show her were it said it does. She’s was like sorry but I don’t know. Like if you work there you should know. Then I was trying to pay with cash and they’re like we only accept card. And then she changed her mind and she’s like we accept it but we don’t have change. What kind of restaurant is this. They really need a manager to be aware with the cashiers.
KartHik
Rude behavior with the customers and keep on staring at the customers. No hospitality.
Service: 1
Oltion Mesi
We were told we could no longer order (which was a lie). This was the only place open in the area so we ordered on the app (which was still open for orders). They gave us a cold Philly with cold cheese when we asked for it toasted. The website and app says supposed to be served hot. Not edible.
STAY AWAY. Avoid this location at all costs. I visited on 12/10/2025 at around 6:45 p.m., and the experience was extremely disappointing. The employee working at the time — an Indian female — was on her phone the moment we walked in and showed no intention of assisting us. There was no greeting; instead, she immediately said, “What do you want?” in a noticeably irritated tone. Her attitude remained unprofessional from start to finish.
Regarding the food, she placed a very small scoop of chicken on my sandwich — so little that the bread was clearly visible between the pieces. When I politely asked for a bit more, she abruptly stated that she would need to charge extra. It’s no surprise this location has such poor reviews.
Atmosphere: 1
Food: 1
Service: 1
This is the best Subway in town!
Atmosphere: 5
Food: 5
Service: 5
Its says its close at 10 its 9:37 and i was refused service. Why say your close at 10 if there gonna close at 9
Service: 1
Rude employees, trying to kick us out 1.25 hours before they closed claiming dine in and their restrooms are closed when it’s open. If you don’t want to do your job, hire someone better and more positive.
Atmosphere: 1
Food: 4
Service: 1
The staff was rude. I won’t be coming back.
Best subway in chicago
Around 4pm, I had a very disappointing experience due to the rude and unprofessional behavior of one of the staff members. He was disrespectful, dismissive, and clearly lacked basic customer service skills. It’s unfortunate because such behavior makes customers feel unwelcome. I hope management takes this seriously and addresses the issue.
The two server ladies were rude and no manners to attend the customers. Look like they don’t like their job and have a frustrating attitude. Really bad service. Manager please take care of this situation. It’s not possible that a location in the downtown has this kind of service.
Do not waste your time here. They’re racist and rude. Two guys were extremely disrespectful. Shut this place down as they extremely unable to run a business.
Atmosphere: 1
Service: 1
Worst place to eat late. Closed at 9:50.
Restaurantji Recommends
The churros aren’t like the one on Roosevelt the lady couldn’t really understand me at first either
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cinnabon Footlong Churro, Subway Club
Guy was very rude. He didn't greet me when I came in. He ignored me & went to the back to talk & laugh with other employees.
Atmosphere: 1
Food: 1
Service: 1
I wanted to get my student discount and they just told me they don’t offer them and then I show her were it said it does. She’s was like sorry but I don’t know. Like if you work there you should know. Then I was trying to pay with cash and they’re like we only accept card. And then she changed her mind and she’s like we accept it but we don’t have change. What kind of restaurant is this. They really need a manager to be aware with the cashiers.
Rude behavior with the customers and keep on staring at the customers. No hospitality.
Service: 1
We were told we could no longer order (which was a lie). This was the only place open in the area so we ordered on the app (which was still open for orders). They gave us a cold Philly with cold cheese when we asked for it toasted. The website and app says supposed to be served hot. Not edible.
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