Subway
1916 S State St, Chicago
(312) 808-1914
Recent Reviews
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The manager was very nice and friendly. He helped with a smile and made me feel welcome. I really liked how he treated everyone. Thank you for the good service!
Atmosphere: 5
Food: 5
Service: 5
Her customer service is terrible!!!!!
Service: 1
Multiple delivery orders have been incorrect with sandwiches made incorrectly and items missing
Food: 1
Service: 1
Very racist! Wouldn’t recommend it asked to go to the bathroom before making my food she said that the bathroom was out of order to go up the street i ensured her i only wanted to fixed myself up and wash my hands … she still said no to go up the street i sat in my car trying to find directions as i sit i see her giving another person entry to the wash not only one but two at first i wasnt going to say anything i was so confused and disappointed i went back in asked her reason and she said oh shes only washing her hands … i said i only wanted to fix myself and wash my hands she then said oh shes a paying customer…. I said you never told me that or gave me the chance to buy anything she then got an attitude huffed and said okay come on then i refused i just wanted to understand the difference between me using it and them
I had a fantastic experience at Subway! The staff was incredibly friendly and attentive, making sure my order was just right. They took the time to recommend their favorite toppings, which really enhanced my meal. The food was fresh and delicious, with crisp vegetables and perfectly baked bread. Overall, it was a delightful visit, and I can't wait to return!
Atmosphere: 5
Food: 5
Service: 5
Friendly staff. I always feel they take special care making my sub. This is my favorite subway in the area.
Atmosphere: 5
Food: 5
Service: 5
Today I went in at 8:50 pm. There was one person checking out when I got in line, but I was told I had to leave. A few months ago they changed their closing hours from 10:00pm to 9:00pm but still have not updated their signage (it took me ages to find out that they just decided to change their hours - I would knock on the door and despite people being inside the staff ignores you), so I asked if the hours had changed again, but they just said they stop serving at 8:45pm and couldn't help me. It was unbelievable - I never write bad reviews, y'all, but this was shocking.
Atmosphere: 1
Food: 1
Service: 1
Placed a curbside pickup order, notified I was here, waiting 10-15 minutes, call goes to voice mail twice. Go in to pick up order and voice my complaint and was told I should have parked in the front exactly where a fire hydrant is, would you pay my ticket for illegal parking? I'll never patronize this business again!
Atmosphere: 1
Food: 3
Service: 1
I asked the short dark haired lady for a wrap and she makes a flatbread instead. She didn't ask me if it was ok or tried to give me other options as far as breads or meats. She was rude and now I feel sick after eating what 'she' decided to give me. Disgusted!
Atmosphere: 1
Food: 1
Service: 1
This is the worst subway I have ever been to. The staff are so rude and dont know what theyre doing. The bathroom is absolutely disgusting and the dining area is usually a mess. It’s unfortunate its one of a few people to eat around this area
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Dietary restrictions: The attitude is very bad. The ham part is blocked from being displayed to customers. I don’t know what products are available and how should I order?
Atmosphere: 1
Food: 1
Service: 1
I can say when I went to this location making my food wasn’t the problem. I got a lunch for school and at school I was eating and I recognize that my sandwich bread was molded. I immediately stop eating it and threw the rest away. I than check the other half which was also molded. I took it back to this restaurant when I got out of school and the manager wasn’t kind to my approach at all and didn’t even apologize for their mistake of giving me a molded sandwich. I didn’t get the manager name even when I asked , she acted like it wasn’t even molded. But at the end of everything she eventually gave me a refund back but despite all that she really didn’t even wanna do that but she did. Also I just wanted to also say that the communication coming from someone who claim they is a manager wasn’t good at all especially when I was respect and asked for a refund.
Food was good ?
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Chocolate Chip Cookie
I was there yesterday around 8pm. They close at 10pm. Doors locked in the back soI went around the building to enter from the front doors still locked. Saw 2 people inside waived to the employee, ignored me and told the other individuals to not open. They close at 10pm, both online and at the doors showed the time. I guess it doesn’t apply. Anyhow, that was the last time for me. Best of luck with this service.
Atmosphere: 1
Food: 4
Service: 1
Nice sandwich shop with friendly workers
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie
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