Subway
753 W 31st St A, Chicago
(312) 842-0444
Recent Reviews
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These people are rude! I had a coupon, asked the man did they accept, he said yes, he noticed it was expired. My mistake, sorry, I have updated coupons, searched & found them, went back up to order, told him, I have the updated coupon, he reached out for it, looked at, then ,said they don't accept coupon!!? Went on to say something about there system. The lady basically demanded, which bread as if to continue to prepare the order,,when I told her I only wanted to use the coupon! She insisted on what bread continuously, as if she wasn't trying to hear, I only wanted to use the coupon! The man continued, to say the coupon was outdated as ,I had showed him the updated, coupon! Both continued to be messy, I won't spend money with such people & I left their establishment! Very rude, liars.
The African girl who has been there for a while has absolutely no training in customer service
Extremely RUDE. I never leave reviews but this happens all the time with customers
Atmosphere: 3
Food: 3
Service: 1
Absolutely disgusted by the racist comment from a staff member. There’s zero excuse for this kind of behavior. Management must fire this person immediately. Shame on this place for allowing this to happen.
Atmosphere: 1
Food: 1
Service: 1
This is not a friendly place
Atmosphere: 1
Food: 1
Service: 1
Yesterday I went to the subway to eat at noon..An Indian guy was making my sandwich. There was a smell of tobacco coming from his mouth. He was neither wearing a cap nor were he wearing shoes.
Atmosphere: 1
Food: 1
Service: 1
This place is a horrible location. Extremely rude staff. The guy was basically ignoring me behind the counter when I would speak and kept his AirPods in the entire time. Extremely unprofessional and the people behind the counter are extremely dirty with black finger nail gunk behind the thin glove layer they’re making your sandwich with. Don’t even want to eat my food.
Atmosphere: 1
Food: 1
Service: 1
Black lady in the morning always has bad attitude does know how to speak to customers
Clean! There’s this African man that works here, everytime I’ve come he gives me a lovely time! My favorite location by far! I can tell this man takes pride in his work.
Great service and fresh food!
Please stop making warm vegetables on the sandwich.
Restaurantji Recommends
At least this one I always feel the meat portion is less than other subways.
I had a sandwich,soup,lemonade, chips cookies and boy when I tell you everything was fresh tasteful and satisfying. First time coming and not last time. All the staffs were friendly especially the manager. He was eagerly to please. Well be back!!!
Parking: Strip mall plenty parking
Kid-friendliness: I didn’t bring kids
Wheelchair accessibility: N/a
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Chip Macadamia Nut, Subway Club, All-American Club, Cookies
The place is clean me staff are quick and efficient but the options are insanely small. I ordered a footlong and couldn’t see the meat, even when I shuffled around the veggies and cheese and it was like almost nothing. Thinnest sandwich I’ve ever gotten from any subway. I won’t be back because they’re ridiculously stingy.
Atmosphere: 2
Food: 1
Service: 3
Customer service bad, I came in to purchase food, had to use the rest room before & they made me buy my food before hand, after I told them I was buying food, just had to use the restroom badly.
Atmosphere: 2
Service: 2
Recommended dishes: Cinnabon Footlong Churro
There is a lady from Africa that works there and she is very rude to everyone. I couldn’t understand her atrocious accent and she started yelling at me for making her speak twice. The owner of this place must be non existent
Atmosphere: 1
Food: 1
Service: 1
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