Subway

753 W 31st St A, Chicago
(312) 842-0444

Recent Reviews

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Jia

Got hugnry one night and decided to give it a try again after years. Got a footlong Spicy Italian, didn't want lettuce, got spinach, got 7 leaves. Asked for olives, got 5 olives. Got half the meet I was supposed to as well. Sandwich cost $10+. Guy must have owned the place, and it hasn't been doing well if he's trying to save on spinach and olives on a footlong.

Atmosphere: 1

Food: 1

Service: 1

Norma Chavez

Extremely rude and unprofessional
We walked in and were “helped” by this Jamaican lady she already had an attitude but we weren’t not phased by it. Until I told her it was going to be 3 sandwiches and she told me with an attitude that I should’ve let her known from the beginning and kept going back and forth with me until we told her we didn’t appreciate her attitude.
She then proceeded to refuse to make our sandwiches when she had already made them and threw the meat and cheese back into the container after cros contaminating and that’s just nasty
Had a horrible attitude towards us for no reason and what seemed to be the manager just stared and did nothing .
They should shut this place down !

Atmosphere: 1

Food: 1

Service: 1

Steve Z

Bad customer service

Atmosphere: 1

Food: 1

Service: 1

yating huang

I'm furious... I only bought two long bags, and he charged me $26... I didn't check the money when I paid... He automatically took a $5.20 tip... and then just threw my receipt away... I asked him, and he said he couldn't give me a refund... because it wasn't him who did it.

Atmosphere: 1

Food: 2

Service: 1

Zee Duck

Worker was on his phone when I picked up food, left out so much of my order details that I basically got a baguette.

Atmosphere: 3

Food: 2

Service: 1

Syed Mohammad Zaidi

The guy in the blue hat at Subway was rude, snapped at me, rolled his eyes, and even changed my price to $8.71 until I questioned him. Only then he switched it back to $7.51. Felt dishonest and unprofessional.

Service: 1

Shatony Tatum

These people are rude! I had a coupon, asked the man did they accept, he said yes, he noticed it was expired. My mistake, sorry, I have updated coupons, searched & found them, went back up to order, told him, I have the updated coupon, he reached out for it, looked at, then ,said they don't accept coupon!!? Went on to say something about there system. The lady basically demanded, which bread as if to continue to prepare the order,,when I told her I only wanted to use the coupon! She insisted on what bread continuously, as if she wasn't trying to hear, I only wanted to use the coupon! The man continued, to say the coupon was outdated as ,I had showed him the updated, coupon! Both continued to be messy, I won't spend money with such people & I left their establishment! Very rude, liars.

Daniel Pegausch

The African girl who has been there for a while has absolutely no training in customer service
Extremely RUDE. I never leave reviews but this happens all the time with customers

Atmosphere: 3

Food: 3

Service: 1

Casper Chen

Absolutely disgusted by the racist comment from a staff member. There’s zero excuse for this kind of behavior. Management must fire this person immediately. Shame on this place for allowing this to happen.

Atmosphere: 1

Food: 1

Service: 1

Xuchao Z

This is not a friendly place

Atmosphere: 1

Food: 1

Service: 1

Michel Smith

Yesterday I went to the subway to eat at noon..An Indian guy was making my sandwich. There was a smell of tobacco coming from his mouth. He was neither wearing a cap nor were he wearing shoes.

Atmosphere: 1

Food: 1

Service: 1

Jared Root

This place is a horrible location. Extremely rude staff. The guy was basically ignoring me behind the counter when I would speak and kept his AirPods in the entire time. Extremely unprofessional and the people behind the counter are extremely dirty with black finger nail gunk behind the thin glove layer they’re making your sandwich with. Don’t even want to eat my food.

Atmosphere: 1

Food: 1

Service: 1

Martin Mendoza

Black lady in the morning always has bad attitude does know how to speak to customers

ozeal “adreamboi” D.

Clean! There’s this African man that works here, everytime I’ve come he gives me a lovely time! My favorite location by far! I can tell this man takes pride in his work.

Danielle Singleton

Great service and fresh food!

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