Friendly regular staff and great service. Food tastes great every time, though sometimes in the morning they just dont meatballs for some reason.
Atmosphere: 5
Food: 4
Service: 5
Tia Keenan
I always receive excellent service at the Subway Elston location. The entire staff is friendly and Juana always provides excellent service.
Atmosphere: 5
Food: 5
Service: 5
MICHELLE PEREZ
This Subway location has been one of the worst experiences I’ve ever had. For months, their bathroom has been out of order, forcing employees to go next door just to use the restroom. That’s unacceptable and completely unprofessional.
Even worse, the owner has shown extremely inappropriate and discriminatory behavior. Telling employees or customers not to speak Spanish and threatening to call immigration is racist, offensive, and absolutely unacceptable. No one should be treated that way—especially in a diverse city where people deserve respect regardless of their language or background.
Between the lack of basic facilities and the toxic, discriminatory environment created by the owner, I will never support this location again. I encourage others to think twice before giving them their business.
Atmosphere: 1
Food: 1
Service: 1
FiLlOU BouKer
I had a very disappointing experience at this Subway. After spending over $50 dining in, I simply asked to use the bathroom to wash my hands so I could feed my 6-month-old baby. The staff refused, saying the bathroom “doesn’t work.” It felt very inconsiderate, especially after being a paying customer. For a place that serves food, not allowing basic hygiene is unacceptable. Definitely not family-friendly or welcoming.
Atmosphere: 1
Food: 1
Service: 1
Fransheska
We came Friday Saturday 30th to order two sandwiches to go but needed to use the restroom room urgently first, we had let the lady know that we wanted to use the restroom first and then order! she refused to let us use the restroom! unfortunately she was very rude and we didn’t end up ordering because of it.
Atmosphere: 1
Food: 1
Service: 1
Paula A Jimenez
I went to buy half of a Subway and there was a hair on the lettuce and I went to tell a lady who was serving, she is short and a little big, the lady was very angry and told me that she had nothing and I showed her where the hair and he just said ok and he took it and threw it in the trash. I was very angry and he made me another one and gave it to me but in a way he almost threw it at me. Maybe you see why I'm Hispanic he treated me like that and when I was leaving he just yelled at me. sorry I just told him not to worry and left
Felipe Escalante
The attention from the lady who runs the place has a very bad attitude, I also ordered a soda and with a bad look she looked at my children asking how many sodas we had grabbed.??? I clarified that only one who thinks I'm going to steal a soda...?? Because of such a bad attitude and terrible service, they lose customers and close these types of places.!!!!
Atmosphere: 3
Food: 4
Service: 1
Cameron Starnes
worst customer service of my life
Atmosphere: 1
Food: 1
Service: 1
Mame G
I am a French tourist I come from Paris. Being a mother on 04/08/24 at 6:57 p.m. I asked a waitress if I could wash my hands to feed my baby. She asked me for $12 WHAT A SHAME I ABSOLUTELY DO NOT RECOMMEND HER THIEVES. What a bad image of the subway and of America!!! Never come and eat there they have no respect besides there were only two people the store was empty that says a lot.
The churros are a waste of money. They don’t taste good.
Atmosphere: 2
Food: 3
Service: 4
Stuart Allard
This is a Subway.
Atmosphere: 4
Food: 4
Service: 5
Ayee VP
Happy with the sanwiches I got.
R P
Bill was $13+ some change , gave them $100 and I was told they have no change to give back ,?♂️, nowhere did it say “no $100 bills “ or “cards only “ , I even insisted to add $4 in singles and told them to give me $90 back to make it easier but i was still refused to pay with cash .
Friendly regular staff and great service. Food tastes great every time, though sometimes in the morning they just dont meatballs for some reason.
Atmosphere: 5
Food: 4
Service: 5
I always receive excellent service at the Subway Elston location. The entire staff is friendly and Juana always provides excellent service.
Atmosphere: 5
Food: 5
Service: 5
This Subway location has been one of the worst experiences I’ve ever had. For months, their bathroom has been out of order, forcing employees to go next door just to use the restroom. That’s unacceptable and completely unprofessional.
Even worse, the owner has shown extremely inappropriate and discriminatory behavior. Telling employees or customers not to speak Spanish and threatening to call immigration is racist, offensive, and absolutely unacceptable. No one should be treated that way—especially in a diverse city where people deserve respect regardless of their language or background.
Between the lack of basic facilities and the toxic, discriminatory environment created by the owner, I will never support this location again. I encourage others to think twice before giving them their business.
Atmosphere: 1
Food: 1
Service: 1
I had a very disappointing experience at this Subway. After spending over $50 dining in, I simply asked to use the bathroom to wash my hands so I could feed my 6-month-old baby. The staff refused, saying the bathroom “doesn’t work.” It felt very inconsiderate, especially after being a paying customer. For a place that serves food, not allowing basic hygiene is unacceptable. Definitely not family-friendly or welcoming.
Atmosphere: 1
Food: 1
Service: 1
We came Friday Saturday 30th to order two sandwiches to go but needed to use the restroom room urgently first, we had let the lady know that we wanted to use the restroom first and then order! she refused to let us use the restroom! unfortunately she was very rude and we didn’t end up ordering because of it.
Atmosphere: 1
Food: 1
Service: 1
I went to buy half of a Subway and there was a hair on the lettuce and I went to tell a lady who was serving, she is short and a little big, the lady was very angry and told me that she had nothing and I showed her where the hair and he just said ok and he took it and threw it in the trash. I was very angry and he made me another one and gave it to me but in a way he almost threw it at me. Maybe you see why I'm Hispanic he treated me like that and when I was leaving he just yelled at me. sorry I just told him not to worry and left
The attention from the lady who runs the place has a very bad attitude, I also ordered a soda and with a bad look she looked at my children asking how many sodas we had grabbed.??? I clarified that only one who thinks I'm going to steal a soda...?? Because of such a bad attitude and terrible service, they lose customers and close these types of places.!!!!
Atmosphere: 3
Food: 4
Service: 1
worst customer service of my life
Atmosphere: 1
Food: 1
Service: 1
I am a French tourist I come from Paris. Being a mother on 04/08/24 at 6:57 p.m. I asked a waitress if I could wash my hands to feed my baby. She asked me for $12 WHAT A SHAME I ABSOLUTELY DO NOT RECOMMEND HER THIEVES.
What a bad image of the subway and of America!!!
Never come and eat there they have no respect besides there were only two people the store was empty that says a lot.
Atmosphere: 1
Food: 1
Service: 1
?Gross and ugly ACTITUD ?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The churros are a waste of money. They don’t taste good.
Atmosphere: 2
Food: 3
Service: 4
This is a Subway.
Atmosphere: 4
Food: 4
Service: 5
Happy with the sanwiches I got.
Bill was $13+ some change , gave them $100 and I was told they have no change to give back ,?♂️, nowhere did it say “no $100 bills “ or “cards only “ , I even insisted to add $4 in singles and told them to give me $90 back to make it easier but i was still refused to pay with cash .
Atmosphere: 1
Food: 3
Service: 1
Happy with the sanwiches I got.
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