Subway

5973 W Madison St, Chicago
(773) 473-4880

Recent Reviews

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Sharon

I am highly disappointed with the quality of my sandwich and the service provided. The staff consistently fails to follow my instructions, even with online orders, making this a disappointing Subway experience.

Atmosphere: 1

Food: 1

Service: 1

I'mJustHere

I found a hair in my food man that's nasty

Atmosphere: 1

Food: 1

Service: 2

Recommended dishes: Sandwich Unit

Kayode Bakinson

they are not open 24/7. this is not the first time i’ve come here on my way to work in the morning and they say they aren’t open. they need to stop advertising being open if they aren’t. he’s in there hanging out on the phone as i type this. that’s what they pay him for?

Patrick Easley

It's a generic location, but the workers are discriminatory. I asked for a complimentary water cup and they gave me one, but when I'm older woman can't in and got food, they refused to give her one and I had to step in. I'm not sure if it's because she's a woman, dark skinned, or was dressed commonly but I didn't appreciate how they treated her at all.

Atmosphere: 2

Food: 3

Service: 1

Darryl Roblox

The place was dirty, the cups were dirty as well, there was dirt in the cups. I had to ask for another cup, after I grabbed that cup I went to go get sprite, and when I filled up my cup, the sprite had black stuff in it floating around.

Atmosphere: 1

Food: 1

Service: 2

Katherine Iuston

When you order food it should come warm and correct. They instead sent me a cold sandwich without any of the toppings or exclusions that I needed off. Everything was cold and supposed to be toasted it wasn’t. They didn’t even send me the cookies I ordered. And right after a 13 hour shift it would be appreciated to get it right. So don’t order from here. Ever.

Food: 1

Service: 1

Derrick Pettis

Subway is always good, but they're making too many changes. Somethings need to stay the same.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tuna

Marsha'e Latrice

Ordered through the app paid for extra protein and toppings and literally got less than when I go inside to order. I'm really hate that they choose to do what they want even when you pay for extra also didn't put any of the sauces I asked for just ruined my entire dinner ??????

Atmosphere: 1

Food: 1

Service: 1

Mary Ross

If you want something fast and simple

Parking: Austin and Madison stay crowded, and busy with traffic

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Subway Club

Dominique Saffore

They don’t offer pizza here

Atmosphere: 2

Service: 1

Rose williams

I order from this subway twice a week spending around a100.00 a week.i ordered my usual and this time the bread was burned. I ordered 3 footlongs thru Uber. I called too get some compensation and the lady was so non empathetic and with no resolution.I work hard for my money and WILL NOT SPEND ANOTHER DIME THERE SIMPLY BECAUSE THEY DO NOT VALUE THEIR CUSTOMERS.WHY SHOULD I SPEND MY MONEY AND YOU DO EVEN WANT TOO HEAR THE CONCERNS.TO THE HARD WORKERS FIND ANOTHER SUBWAY. THE SERVICE AND THE FOOD ARE AT THEIR LOWEST. AT THIS POINT I DON'T RECOMMEND ANYTHING FROM THAT LOCATION

Atmosphere: 1

Food: 1

Service: 1

Two Good

Fast service

Meshia Robinson

I went there this morning around 7am the cashier always on the phone he barely understand English and he always rude. I got a foot long chicken teriyaki it barely had any meat on there. I asked for shredded cheese he said it costed me extra i didn’t understand why was it extra if I’m buying a sandwich he told me while it’s easy I’m like i was i was just here last week and you didn’t charge me extra at all. I felt like he handle the situation all wrong and was dismissed i am not happy and i will not be returning to this location at all

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Rotisserie

iAm Duss

Advertised to be 24hrs but it’s not open 24hrs. I’ve wasted my 30 minutes lunch break several time making blank trips to this establishment at 4am. While the staff sit on the other end of the glass and watch me knocked on the door.

Atmosphere: 1

Food: 1

Service: 1

Tameka E

They did not have no soup

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