The food and meat is good, but the customer service is pretty bad. People are rude - as many others have noted. No bathroom either
Atmosphere: 4
Food: 4
Service: 2
Aleem Uddin
This location doesn’t accept the offer tokens from Sub-way.
Atmosphere: 2
Food: 3
Service: 1
Misael Miranda
I’ve eating here all summer till today, I saw roach, and the guy just shrugged, like it’s a regular thing.
Atmosphere: 1
Food: 1
Service: 1
Metinberk Erdoğan
unhelpful staff
Atmosphere: 1
Food: 1
Service: 1
Salud Martinez
Customer Service was great. Took her time with our orders . Thank you .
Atmosphere: 5
Food: 5
Service: 5
Neftali Villa
Very good the people just for me.
Atmosphere: 5
Food: 5
Service: 5
TRISTAN WENTWORTH
I placed an order with this Subway well before closing time—they close at 10:30pm, and I deliberately chose this location over another (closer) one that closed earlier to avoid being that customer who orders right before close. I paid for my food, got a pickup time of 9:20pm, and when I showed up? Doors locked. Lights on. And the guy inside just gives me a neck-cutting motion like “we’re done.” No explanation, no apology, nothing.
Why accept the order and my money if you’re not going to bother fulfilling it? Either update your hours or don’t take orders you won’t honor. Thankfully, there is a Jewel-Osco across the street that actually stays open when it says it does and had better sandwiches for less money.
Won’t be back. Get it together.
Atmosphere: 1
Food: 3
Service: 1
Akash Shah
Had a shitty experience like others who have been here. I was told by coupons would not be accepted or honored. I should have let them make the sandwich, then busted the coupon out.
Atmosphere: 1
Service: 1
Milly
hours on google and doordash are completely wrong.
Call-Me Malo
I thought online orders were to be prepared by the time the customer arrives. Potbelly and Jimmy jons would have already had the order together plus there’s no one here so why isn’t the order ready
ordered a footling steak and cheese paid for double meat... the did have a foot long special, I picked up the sandwich and could tell something was up ...opened up my "double meat" sandwich to find it didn't even have regular meat... i told the short woman behind the counter she stated the owner JAY PATEL instructs them to short all sandwiches w promos ...even if double meat was paid for. *(not only did they short meat but veggies as well!) Short husky woman was rude couldn't care less about the situation. I asked for a refund she wouldn't provide one ...i asked for a receipt after fishing through the garbage for 5 mins, she spent another 5 reprinting one...and it should be noted she did not wash her hands before pulling out gloves and slicing the meat they serve.
AVOID THIS PLACE AND JAY PATELS Other location on bryn mawr and Winthrop. Shady staff, shady business practices, and shady manager/owner.
Atmosphere: 1
Food: 1
Service: 1
HENRY PEREZ D
Nasty place, and they don’t offer good ingredients
Jeremy
They don't take coupons (the only reason anyone with taste buds would stoop to subway) and their menu prices are higher than those in the area
Atmosphere: 1
Food: 1
Service: 1
Sayeed Sanchez
Bizarre subway. I gave it another chance thinking it was an off day and it’s always that way. Do not bother with mobile orders, they don’t follow the e instructions and are incredibly ungenerous with portions. I was silly enough to if I to order a titan turkey sandwhich and this is what I got. I called back to ask for another or some kind of service, but they never pick up the phone. It is what it is but don’t come here
Atmosphere: 1
Food: 1
Service: 2
Ravi Chand
Very disappointed in my chicken bacon ranch from this subway. Never had a subway cheap out on not only the meat but veggies too.
The food and meat is good, but the customer service is pretty bad. People are rude - as many others have noted. No bathroom either
Atmosphere: 4
Food: 4
Service: 2
This location doesn’t accept the offer tokens from Sub-way.
Atmosphere: 2
Food: 3
Service: 1
I’ve eating here all summer till today, I saw roach, and the guy just shrugged, like it’s a regular thing.
Atmosphere: 1
Food: 1
Service: 1
unhelpful staff
Atmosphere: 1
Food: 1
Service: 1
Customer Service was great. Took her time with our orders . Thank you .
Atmosphere: 5
Food: 5
Service: 5
Very good the people just for me.
Atmosphere: 5
Food: 5
Service: 5
I placed an order with this Subway well before closing time—they close at 10:30pm, and I deliberately chose this location over another (closer) one that closed earlier to avoid being that customer who orders right before close. I paid for my food, got a pickup time of 9:20pm, and when I showed up? Doors locked. Lights on. And the guy inside just gives me a neck-cutting motion like “we’re done.” No explanation, no apology, nothing.
Why accept the order and my money if you’re not going to bother fulfilling it? Either update your hours or don’t take orders you won’t honor. Thankfully, there is a Jewel-Osco across the street that actually stays open when it says it does and had better sandwiches for less money.
Won’t be back. Get it together.
Atmosphere: 1
Food: 3
Service: 1
Had a shitty experience like others who have been here. I was told by coupons would not be accepted or honored. I should have let them make the sandwich, then busted the coupon out.
Atmosphere: 1
Service: 1
hours on google and doordash are completely wrong.
I thought online orders were to be prepared by the time the customer arrives. Potbelly and Jimmy jons would have already had the order together plus there’s no one here so why isn’t the order ready
Service: 1
Restaurantji Recommends
ordered a footling steak and cheese paid for double meat... the did have a foot long special, I picked up the sandwich and could tell something was up ...opened up my "double meat" sandwich to find it didn't even have regular meat... i told the short woman behind the counter she stated the owner JAY PATEL instructs them to short all sandwiches w promos ...even if double meat was paid for. *(not only did they short meat but veggies as well!) Short husky woman was rude couldn't care less about the situation. I asked for a refund she wouldn't provide one ...i asked for a receipt after fishing through the garbage for 5 mins, she spent another 5 reprinting one...and it should be noted she did not wash her hands before pulling out gloves and slicing the meat they serve.
AVOID THIS PLACE AND JAY PATELS Other location on bryn mawr and Winthrop.
Shady staff, shady business practices, and shady manager/owner.
Atmosphere: 1
Food: 1
Service: 1
Nasty place, and they don’t offer good ingredients
They don't take coupons (the only reason anyone with taste buds would stoop to subway) and their menu prices are higher than those in the area
Atmosphere: 1
Food: 1
Service: 1
Bizarre subway. I gave it another chance thinking it was an off day and it’s always that way. Do not bother with mobile orders, they don’t follow the e instructions and are incredibly ungenerous with portions. I was silly enough to if I to order a titan turkey sandwhich and this is what I got. I called back to ask for another or some kind of service, but they never pick up the phone. It is what it is but don’t come here
Atmosphere: 1
Food: 1
Service: 2
Very disappointed in my chicken bacon ranch from this subway. Never had a subway cheap out on not only the meat but veggies too.
Atmosphere: 1
Food: 1
Service: 2
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