Avoid this Sweetgreen at all costs. I ordered the Hot Honey Chicken bowl through Uber Eats after a long, exhausting day — and what I got was a total joke. The chicken was wrong (boiled and flavorless), no sweet potatoes, no crunchy onions — basically none of the ingredients that make the bowl worth eating. Absolutely disappointing. Maybe it’s tolerable if you eat there in person, but do not risk delivery. One of the worst takeout experiences I’ve had in a long time.
Atmosphere: 1
Food: 1
Service: 1
Angelina Sergis
I came to Sweetgreen on North Ave for the first time expecting a fresh, positive experience, but I was met with the complete opposite. Every server I interacted with had a noticeably negative attitude. They cut me off mid-sentence multiple times and seemed to be rushing me through the ordering process even though the line wasn’t long. I asked a couple of simple questions about the menu since it was my first time, and instead of offering a friendly explanation, I got curt, entitled responses that made me feel like a burden for even asking.
There was no effort to make the experience welcoming or clear.
Atmosphere: 1
Food: 4
Service: 1
Patrick Barrett
Great food & service-well priced.
Atmosphere: 5
Food: 5
Service: 5
Ana
I came here 20 minutes before closing and April went above and beyond to make sure I’d get ingredients I wanted even though it was the end of the night. She’s usually is a cook and came to help with a rush. The meat is so good! I had chicken yesterday and salmon today. I know it’s just a salad but I think it’s the meat that makes it so good. Really well seasoned and cooked.
Atmosphere: 5
Food: 5
Service: 5
Abigail Spencer
I like this location a lot, the food is very fresh compared to the other locations I’ve been in IL. I have also received really warm service here, shoutout Naomi it always brightens my day to have a bowl made by you!
Atmosphere: 3
Food: 5
Service: 5
Jared Troth
Dramatically understaffed and it shows. During busy periods the staff are literally running around trying to take care of customers. The food quality then suffers. I've had orders with crunchy, undercooked rice and that were thrown together long after their online system said my order was ready. Whoever is running this place needs to understand that you can't run a business like this and expect customers to be happy. Not to mention it is very apparent their staff is miserable.
Atmosphere: 4
Food: 1
Service: 4
Soleil Pérez
I’m at this sweetgreen almost every day, and there are plenty of reasons I keep coming back! Most notably is the kind and welcoming service. Special shoutout to Chrissy, who is always very warm, thoughful, and remembers my favorite orders. I love eating here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Honey Chicken
Dustin Wood
Waited ten minutes when they weren’t busy at all while the workers dawdled and stared at me but was not acknowledged at all until two women walked in and were immediately helped and I interjected
Atmosphere: 3
Food: 5
Service: 1
Denise B
I go to this location all the time and I usually get a great portion of chicken. However, tonight there was only, no joke, 6 pieces in my chicken avocado salad. I asked for a little more and she argued with me stating I’ll be charged extra. Eventually the other worker told her just put a little more but I’m sorry I didn’t know this was coming out of your bank account. Let alone I’m paying $16 for a salad, which comes with bread which you’re out of bread so I don’t get that either. So should I say, “oh take a dollar off cause you’re out of bread”? Do better, as customers were paying your employees.
Today, I had the pleasure of stumbling upon Sweetgreen, and what a fantastic experience it turned out to be! This place truly embodies what it means to serve healthy, fresh, and flavorful food.
Walking in, I wasn’t familiar with the menu at all, but the staff was incredibly helpful. One team member, in particular, stood out for his exceptional service. He patiently walked me through my options and made some great recommendations. When he suggested I try their mustard dressing, I initially stuck with the dressing I usually prefer but accepted his offer of a side of the mustard dressing and I’m so glad I did. It was, without a doubt, the best mustard dressing I’ve ever tasted. It was flavorful, tangy, and complemented the salad perfectly.
Speaking of the salad, it was fresh and delicious. The rice had a fantastic texture, and the chicken was cooked to perfection. Every ingredient tasted fresh and healthy, which made the meal all the more enjoyable.
One of the standout aspects of this Sweetgreen location was the cleanliness. From the floors to the windows, everything was spotless. I even noticed staff actively working to maintain the cleanliness of the space, which I greatly appreciated. On a scale of 1 to 10, I’d give their cleanliness a 10 without hesitation. It’s rare to find a restaurant where both the food and the environment are given such high attention to detail.
The food presentation was another highlight it was clear that every bowl was made fresh to order with care. The combination of fresh ingredients, incredible flavors, and excellent service made this experience truly memorable.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Salads
Antonio Giamberduca
I go here very often as it’s a healthy food option but lately it’s such crappy portions! They usually use a scooper for chicken but lately it’s a flat spoon that barely gives you any chicken. Legit probably 1 ounce. They figure out a way to skimp with ingredients every visit I make. I have to often tell them to add double chicken which if they gave an actual scoop of chicken this wouldn’t be necessary. Tonight angered me more. Ordered a hot honey chicken plate. She put one scoop of chicken. I said it’s supposed to get 2. She replied no it only ever gets one. I get to my car and and look on their menu to see it gets 2 yes 2 scoops! I purposely ordered this for more chicken and then get scammed out of it. Tried to call to let them know they need to train their employees better and of course no answer.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Hot Honey Chicken
Houston Green
Good food & great service.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Harvest Bowl
Yesillerden Merve
Absolutely the worst customer service ever on top of everything they charge extra for things that are not supposed to be even extra charge if i ordered online. They were rude which is not even acceptable.
Deanna Fay
Delicious!!! Fresh and so good! The miso salmon was one of my favorites!! The chicken pesto is also tasty! Customer service is always the absolute best!
Avoid this Sweetgreen at all costs. I ordered the Hot Honey Chicken bowl through Uber Eats after a long, exhausting day — and what I got was a total joke. The chicken was wrong (boiled and flavorless), no sweet potatoes, no crunchy onions — basically none of the ingredients that make the bowl worth eating. Absolutely disappointing. Maybe it’s tolerable if you eat there in person, but do not risk delivery. One of the worst takeout experiences I’ve had in a long time.
Atmosphere: 1
Food: 1
Service: 1
I came to Sweetgreen on North Ave for the first time expecting a fresh, positive experience, but I was met with the complete opposite. Every server I interacted with had a noticeably negative attitude. They cut me off mid-sentence multiple times and seemed to be rushing me through the ordering process even though the line wasn’t long. I asked a couple of simple questions about the menu since it was my first time, and instead of offering a friendly explanation, I got curt, entitled responses that made me feel like a burden for even asking.
There was no effort to make the experience welcoming or clear.
Atmosphere: 1
Food: 4
Service: 1
Great food & service-well priced.
Atmosphere: 5
Food: 5
Service: 5
I came here 20 minutes before closing and April went above and beyond to make sure I’d get ingredients I wanted even though it was the end of the night. She’s usually is a cook and came to help with a rush. The meat is so good! I had chicken yesterday and salmon today. I know it’s just a salad but I think it’s the meat that makes it so good. Really well seasoned and cooked.
Atmosphere: 5
Food: 5
Service: 5
I like this location a lot, the food is very fresh compared to the other locations I’ve been in IL. I have also received really warm service here, shoutout Naomi it always brightens my day to have a bowl made by you!
Atmosphere: 3
Food: 5
Service: 5
Dramatically understaffed and it shows. During busy periods the staff are literally running around trying to take care of customers. The food quality then suffers. I've had orders with crunchy, undercooked rice and that were thrown together long after their online system said my order was ready. Whoever is running this place needs to understand that you can't run a business like this and expect customers to be happy. Not to mention it is very apparent their staff is miserable.
Atmosphere: 4
Food: 1
Service: 4
I’m at this sweetgreen almost every day, and there are plenty of reasons I keep coming back! Most notably is the kind and welcoming service. Special shoutout to Chrissy, who is always very warm, thoughful, and remembers my favorite orders. I love eating here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Honey Chicken
Waited ten minutes when they weren’t busy at all while the workers dawdled and stared at me but was not acknowledged at all until two women walked in and were immediately helped and I interjected
Atmosphere: 3
Food: 5
Service: 1
I go to this location all the time and I usually get a great portion of chicken. However, tonight there was only, no joke, 6 pieces in my chicken avocado salad. I asked for a little more and she argued with me stating I’ll be charged extra. Eventually the other worker told her just put a little more but I’m sorry I didn’t know this was coming out of your bank account. Let alone I’m paying $16 for a salad, which comes with bread which you’re out of bread so I don’t get that either. So should I say, “oh take a dollar off cause you’re out of bread”? Do better, as customers were paying your employees.
Atmosphere: 4
Food: 5
Service: 1
Good food
Restaurantji Recommends
Today, I had the pleasure of stumbling upon Sweetgreen, and what a fantastic experience it turned out to be! This place truly embodies what it means to serve healthy, fresh, and flavorful food.
Walking in, I wasn’t familiar with the menu at all, but the staff was incredibly helpful. One team member, in particular, stood out for his exceptional service. He patiently walked me through my options and made some great recommendations. When he suggested I try their mustard dressing, I initially stuck with the dressing I usually prefer but accepted his offer of a side of the mustard dressing and I’m so glad I did. It was, without a doubt, the best mustard dressing I’ve ever tasted. It was flavorful, tangy, and complemented the salad perfectly.
Speaking of the salad, it was fresh and delicious. The rice had a fantastic texture, and the chicken was cooked to perfection. Every ingredient tasted fresh and healthy, which made the meal all the more enjoyable.
One of the standout aspects of this Sweetgreen location was the cleanliness. From the floors to the windows, everything was spotless. I even noticed staff actively working to maintain the cleanliness of the space, which I greatly appreciated. On a scale of 1 to 10, I’d give their cleanliness a 10 without hesitation. It’s rare to find a restaurant where both the food and the environment are given such high attention to detail.
The food presentation was another highlight it was clear that every bowl was made fresh to order with care. The combination of fresh ingredients, incredible flavors, and excellent service made this experience truly memorable.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Salads
I go here very often as it’s a healthy food option but lately it’s such crappy portions! They usually use a scooper for chicken but lately it’s a flat spoon that barely gives you any chicken. Legit probably 1 ounce. They figure out a way to skimp with ingredients every visit I make. I have to often tell them to add double chicken which if they gave an actual scoop of chicken this wouldn’t be necessary. Tonight angered me more. Ordered a hot honey chicken plate. She put one scoop of chicken. I said it’s supposed to get 2. She replied no it only ever gets one. I get to my car and and look on their menu to see it gets 2 yes 2 scoops! I purposely ordered this for more chicken and then get scammed out of it. Tried to call to let them know they need to train their employees better and of course no answer.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Hot Honey Chicken
Good food & great service.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Harvest Bowl
Absolutely the worst customer service ever on top of everything they charge extra for things that are not supposed to be even extra charge if i ordered online. They were rude which is not even acceptable.
Delicious!!! Fresh and so good! The miso salmon was one of my favorites!! The chicken pesto is also tasty! Customer service is always the absolute best!
Atmosphere: 5
Food: 5
Service: 5
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