Food was fine but they need customer service training. Orders a drink and the lady just ghosts when I’m trying to pay. How ignorant was she.. not a clue what that was. Second time I’ve come to this location and have had issues and finally will say something.
Atmosphere: 1
Food: 5
Service: 1
Johanna Campbell
I thought just the employees were rude at the Northbrook location, but they are here, too. Bowls were cold as well.
Atmosphere: 2
Food: 1
Service: 1
norrelle smith
First off the food is delicious and the workers are very friendly they always make me feel welcome I think this one of the best locations sweet green has keep up the good work
Atmosphere: 5
Food: 5
Service: 5
Grace H.
Super helpful workers at this store! I ordered a salad online to my usual Sweetgreen, but something went wrong while ordering and it ended up being accepted to the Logan Square location. When I discovered this information, one of the employees at this Wicker Park location was super empathetic, and offered to make my order right there free of charge. Such a big help!
Atmosphere: 5
Food: 5
Service: 5
J. Heckard
Love Sweetgreen and this location is solid for walk-ins. Nice staff, always reliably good salads!
Atmosphere: 4
Food: 5
Service: 5
Alee Kolbus
The staff is attentive, kind, and has good customer service. My build your own salad was delicious and the brussel sprouts were 🤙🏻
Atmosphere: 5
Food: 5
Service: 5
Sarah K
Worst experience I’ve ever had at a Sweetgreen was here, so avoid if you are used to the locations who actually serve good food and orders correctly. I ordered 3 salads (all autumn harvest bowls) and 1 warm bowl (maple glazed Brussels and chicken). All 3 salads were made incorrectly (included plain, half cooked white rice instead of flavorful wild rice), and included maybe 1/2 a handful of spinach as the “salad” portion, and the warm bowl came with quinoa and sweet potatoes (they left out the chicken, onions, Brussels sprouts, and wild rice). Of course I had this delivered at received it at 8:30pm, when it was too late to try to remedy the situation. This location falls well below the bar of Sweetgreen as a brand, and I’d suggest avoiding ordering from here if you want the items you order to show up in your bowl (especially when it comes to deliveries).
Atmosphere: 1
Food: 1
Service: 1
Lakeysha Dunn
Normally I am picky when it comes to trying new menu items. so i tend to stick with what I know and when It comes to sweetgreen's harvest bowl I am seriously obsessed! it definitely reminds comfort in a salad/rice bowl type of thing going on here .But I was Convinced by A.P. and the rest of the fantastic Sweetgreen team to live a little out side my comfort zone and try their new seasonal harvest bowl. okay i must admit i was not a huge fan of Brussels sprouts.... Until i tried it in the fall harvest bowl it's something to be said about that maple glaze it was sooooo DELICIOUS !!! THANK YOU GUYS🥹❤️💯 for The PUSH in confidence reminding me that even a little Change can make things taste so much better....
Atmosphere: 5
Food: 5
Service: 5
Marzella Watson
Nice place in the Wicket Park neighborhood. Very clean. Friendly customer service. I'll continue to go...
Atmosphere: 4
Food: 5
Service: 5
Joseph Gutstadt
Food is great So consistent Staff is nice This sweetgreen is my mommy and daddy
Employees are nice and exterior looks clean but got really sick after eating here last night. Don’t think vegetables were washed properly.
Caroline Kill
Went in after work to grab some dinner and had a great experience with the staff. Happy to have them in the neighborhood.
Food: 5
Service: 5
david chen
Best bowls ever
Atmosphere: 5
Food: 5
Service: 5
Nikki Ashkin
I love Sweetgreen but today I went to my local store and ordered a make your own salad. Something was wrong with the cucumbers, they tasted like they were covered in soap or chemicals. I texted with their customer service line and got refunded (which I appreciate) but am now having acid/burning feeling in my throat. I asked their customer support what to do if I have further health issues regarding this and they said to just text them. I feel like they really dropped the ball on something that could have huge legal implications. Also curious if anyone else had a similar experience with this today (9/18)?
Atmosphere: 5
Food: 1
Service: 5
C T Shea
They screw up orders 1/2 the time I’ve ordered from here. Customer service is nonexistent. No one answers phones. The online customer service is a joke.
Food was fine but they need customer service training. Orders a drink and the lady just ghosts when I’m trying to pay. How ignorant was she.. not a clue what that was. Second time I’ve come to this location and have had issues and finally will say something.
Atmosphere: 1
Food: 5
Service: 1
I thought just the employees were rude at the Northbrook location, but they are here, too. Bowls were cold as well.
Atmosphere: 2
Food: 1
Service: 1
First off the food is delicious and the workers are very friendly they always make me feel welcome I think this one of the best locations sweet green has keep up the good work
Atmosphere: 5
Food: 5
Service: 5
Super helpful workers at this store! I ordered a salad online to my usual Sweetgreen, but something went wrong while ordering and it ended up being accepted to the Logan Square location. When I discovered this information, one of the employees at this Wicker Park location was super empathetic, and offered to make my order right there free of charge. Such a big help!
Atmosphere: 5
Food: 5
Service: 5
Love Sweetgreen and this location is solid for walk-ins. Nice staff, always reliably good salads!
Atmosphere: 4
Food: 5
Service: 5
The staff is attentive, kind, and has good customer service. My build your own salad was delicious and the brussel sprouts were 🤙🏻
Atmosphere: 5
Food: 5
Service: 5
Worst experience I’ve ever had at a Sweetgreen was here, so avoid if you are used to the locations who actually serve good food and orders correctly. I ordered 3 salads (all autumn harvest bowls) and 1 warm bowl (maple glazed Brussels and chicken). All 3 salads were made incorrectly (included plain, half cooked white rice instead of flavorful wild rice), and included maybe 1/2 a handful of spinach as the “salad” portion, and the warm bowl came with quinoa and sweet potatoes (they left out the chicken, onions, Brussels sprouts, and wild rice). Of course I had this delivered at received it at 8:30pm, when it was too late to try to remedy the situation. This location falls well below the bar of Sweetgreen as a brand, and I’d suggest avoiding ordering from here if you want the items you order to show up in your bowl (especially when it comes to deliveries).
Atmosphere: 1
Food: 1
Service: 1
Normally I am picky when it comes to trying new menu items. so i tend to stick with what I know and when It comes to sweetgreen's harvest bowl I am seriously obsessed! it definitely reminds comfort in a salad/rice bowl type of thing going on here .But I was Convinced by A.P. and the rest of the fantastic Sweetgreen team to live a little out side my comfort zone and try their new seasonal harvest bowl. okay i must admit i was not a huge fan of Brussels sprouts.... Until i tried it in the fall harvest bowl it's something to be said about that maple glaze it was sooooo DELICIOUS !!! THANK YOU GUYS🥹❤️💯 for The PUSH in confidence reminding me that even a little Change can make things taste so much better....
Atmosphere: 5
Food: 5
Service: 5
Nice place in the Wicket Park neighborhood. Very clean. Friendly customer service. I'll continue to go...
Atmosphere: 4
Food: 5
Service: 5
Food is great
So consistent
Staff is nice
This sweetgreen is my mommy and daddy
-joseph gu
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Employees are nice and exterior looks clean but got really sick after eating here last night. Don’t think vegetables were washed properly.
Went in after work to grab some dinner and had a great experience with the staff. Happy to have them in the neighborhood.
Food: 5
Service: 5
Best bowls ever
Atmosphere: 5
Food: 5
Service: 5
I love Sweetgreen but today I went to my local store and ordered a make your own salad. Something was wrong with the cucumbers, they tasted like they were covered in soap or chemicals. I texted with their customer service line and got refunded (which I appreciate) but am now having acid/burning feeling in my throat. I asked their customer support what to do if I have further health issues regarding this and they said to just text them. I feel like they really dropped the ball on something that could have huge legal implications. Also curious if anyone else had a similar experience with this today (9/18)?
Atmosphere: 5
Food: 1
Service: 5
They screw up orders 1/2 the time I’ve ordered from here. Customer service is nonexistent. No one answers phones. The online customer service is a joke.
Atmosphere: 2
Food: 2
Service: 1
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