sweetgreen
5400 N Clark St, Chicago
(773) 985-6800
Recent Reviews
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Power Protein Max. 106 grams of protein. Game changer.
Food: 5
I was a little disappointed by the service. Took a while and didn’t include silverware. I didn’t realize I had to ask for it when ordering to go.
However! Food is always delicious and they do a great job with portions :)
Atmosphere: 5
Food: 5
Service: 3
They had a bad behavior with me and I just wait one hour for my food
Atmosphere: 1
Food: 1
Service: 1
The service was horrible. I asked for 2 harvest bowls with no cheese or almonds. They l left out the apples and i had to correct them. Then they were going to leave out the chicken and I clarified the only 2 ingredients that I wanted left out. It was beyond frustrating. And then when I finally got home and opened up my food, SHE LEFT OUT THE GODDAMNED RICE, IN BOTH BOWLS.
Thanks for nothing, I will never be back, I'm just mad I left a 5 dollar tip, when the lady deserved nothing.
Atmosphere: 1
Food: 1
Service: 1
Took them 20 min to make one single bowl on a slow Tuesday
Service: 1
Good salads and friendly employees
Atmosphere: 5
Food: 5
Service: 5
Beautiful fresh greens and best dressings ever!
Atmosphere: 4
Food: 5
Service: 5
They could not have a friendly team working here! I’ve stopped in twice this week while traveling for work and each time not only did the team perfect my order but had some of the best customer service I’ve seen in a while. Great location to stop into!
Atmosphere: 5
Food: 5
Service: 5
You have to watch these people like a hawk. I can't tell you how many times I have stupidly not paid attention while they put in every single ingredient and gotten home or back to my desk only to realize that there is chicken and not tofu in my salad (I always ask for tofu instead of chicken because I've been a vegetarian for 23 years).
I shouldn't say countless times because I know exactly how many times. Seven. Seven times I've spent $15 or more on a salad only to have it inedible. I never have a problem at any of the other locations - but obviously the staff here is just completely apathetic.
I've also been charged different prices almost every single time I've been in there for the same thing - they are supposed to remove the cost of chicken and substitute the price of tofu, but sometimes they do both or neither so it ends up being off by a dollar or two every time. Serves me right for spending this much on a salad!
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Harvest Bowl
While the salads are overpriced, my issue is actually the lack of appropriate staffing at this location. I went in at 6:15pm on a weekday, and they had one person fulfilling counter orders and a line 4-5 people deep. They had someone behind the counter cutting lettuce, which was full out front, instead of bringing them to help fulfill orders. They had at least one other person in back not taking orders either. (Again, during a dinner rush hour.) I left after waiting so long. I don’t know if this is just poor management, lack of training, or staff shortage. Either way, I left and won’t be back to find out.
Atmosphere: 3
Food: 4
Service: 2
Restaurantji Recommends
I got the caramelized steak bowl and it was amazing. The ingredients were fresh, this was my first time ever trying sweetgreen and it definitely hit .
Atmosphere: 5
Food: 5
Service: 5
Oh man, this food is so good! I made my own bowl with greens, tofu, and quinoa and it was delicious. Exactly what I was craving! It's simple healthy and delicious food. Would def come again.
Dietary restrictions: I was able to create my own bowl and avoid all wheat, dairy, nightshades, and refined sugar. It was great
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Create Your Own
Ordered online for pickup and it came with literally none of the meat that the dish is meant to have.
I don't know who your staff was at 3:25pm 8/17 but keep them around. I was really scared of what I'd receive through uber due to the reviews but it's because of that, that I should let you know my salad was fresh, the order was perfect, the bread was fresh and I really enjoyed my meal. Hopefully this is the real reflection of the store.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Kale Salad
I like sweetgreen for what it is! Updated from previous review on 2023-08-03
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