Taco Bell
3511 W Devon Ave, Chicago
(773) 588-9712
Recent Reviews
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Some worker threw gang signs at me and treated to kill me
Atmosphere: 1
Food: 1
Service: 1
Terrible service, rude employees garbage food don’t eat here
Atmosphere: 1
Food: 1
Service: 1
Good place to get tacos
Atmosphere: 3
Food: 4
Service: 4
Absolutely the worst service imaginable. Every single time I’ve ordered from here, they manage to screw it up. As a vegetarian, I find it beyond insulting that they’ve served me beef and chicken. How hard is it to read an order properly? I even went out of my way to ask for a spicy soft potato taco, and who knows what they decided to throw together instead. It’s careless, disrespectful, and shows they don’t value their customers at all. If there were an option for negative stars, they’d get it without a doubt. This place is a complete joke.
Atmosphere: 1
Food: 1
Service: 1
Nasty, gross, hair all in my food. Messed up my food like what the helly. Avoid this place like its the sickness, hit up mcdonalds instead. Terrible customer service. They do not clean the equipment like whatsoever. For your own sanity sake and health eat somewhere else for the love of God and all that is holy.
Atmosphere: 1
Food: 1
Service: 1
Customer service was horrible. Placed our order at 12:14 am and they said they didn’t receive it until we got there at 12:51 am.
Atmosphere: 1
Food: 1
Service: 1
🤮🤮🤮🤮chicken burritos crispy don’t buy from this location I almost broke my tooth from how hard the chicken was. Yall see the color of the chicken too tho? Man.
My elderly dad walked in to order lunch and was told by one of the workers that he needed to use the kiosk to order. My dad doesn't know how to use the kiosk to order and let the worker know and she responded by telling him she can't help so he ended up walking out (I'm sure that was embarrassing for him).
I can't understand why she couldn't either take his order herself or show him how to order on the kiosk. Please train your employees better. This is unfair to the older population who aren't used to the kiosks.
Atmosphere: 1
Food: 1
Service: 1
Went around 1130am. and placed my order at the kiosk. The store was clean,stocked, and got my food about 5 minutes later
Atmosphere: 5
Food: 5
Service: 5
After a long day, we stopped by to grab some food. I ordered Cheesy Gordita Crunches with chicken instead of beef. When we got home, we noticed the food was poorly made and barely had any filling. I called the restaurant and spoke with someone named Alex, who apologized and told me to come back for a replacement and a refund, especially since we were also overcharged.
The next day, I returned and explained that I had spoken to Alex the night before. When I got to the window, I spoke with someone named Heidi, who was extremely rude. She refused to give me a refund and told me I’d have to come back in an hour to speak with Alex if I wanted one. I asked why I should have to make a third trip—that didn’t seem fair. Instead of responding, she closed the window and walked away.
Another employee eventually came to the window and was more helpful, but I was shocked by how dismissive and unprofessional Heidi was, especially considering the circumstances.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The staff here is rude. They will make you use the kiosk.And not take your order at the front counter even though the sign says ask for help. They violated my rights as an american with disability. They will be hearing from my attorney.
Atmosphere: 1
Food: 5
Service: 1
Yummy foods. Service was speedy and accurate. Large dining area.
Atmosphere: 5
Food: 5
Service: 5
Food gets done fast, it’s thoroughly cooked, barely any people there, and the staff are friendly!
Atmosphere: 5
Food: 5
Service: 5
Picked up my online order, got home & it had tomatoes (which I told them to remove) & it looked like they spilled water on it while wrapping it, wet soggy & made wrong. Went all the way back to get it made right and the guy was so rude about remaking it saying he would only give us new ones if we gave back the bad ones (that’s a HUGE health code violation) mistakes happen I get that no big deal but his crap attitude about it was uncalled for. We have both been throwing up since eating. I know Taco Bell isn’t great but I shouldn’t be sick after eating
Atmosphere: 1
Food: 1
Service: 1
When you order steak in your meal most people actually expect to see and taste the meat requested. Stick to beef orders because if you want to customize your order this is not the location for that.
Food: 1
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