Just say no. Horrible food quality NO CUSTOMER SERVICE. delivery and take out both disgusting incorrect and no care or help from employees.
Atmosphere: 1
Food: 1
Service: 1
Nazia Amatul Rehman
They’re service is really bad. I had really bad experience. I asked for extra jalapeños and I got none but I paid extra .35 cents. I just complained saying that I didn’t got my jalapeños and they were giving me bad look. Last time too they did the same thing I asked for onions in my Mexican pizza and they gave me tomatoes and which I didn’t even ask for so I came back and showed them receipt and that manager came and she said she cannot do anything. And I was very disappointed with the manager the way she handled the situation. I will never go back to that Taco Bell. Employees are super rude. And I feel like they don’t know how to take orders in drive thru worst customer service ever.
Arthur Slugworth
Taco Bell 3511 W Devon Ave, Chicago, IL 60659
I have been going to this Taco Bell since it is in our neighborhood for years. It is usually horribly managed and I accept it because it is out of my control but tonight at around 7:40 pm - 8pm it was like living in a ghetto nightmare.
Rap music with multiple f bombs and the typical ignorant mumble about who cares what. But my wife and I spent 64.00$ and had 4 little girls (ages 8 - 12) with us trying to sit and hurry up and eat.
After a while of accepting the volume on 8 out of ten, accepting the garbage rap (The Roots would have been more enjoyable), and seeing our kids with their eye brows raised every time the dude dropped his f bomb we walked up to speak with the manager.
A short Hispanic lady that spoke perfect English said the manager’s name was Sam. I asked for the last name of the manager and she said she was not allowed to tell people the last name of the store manager. So I asked for her name and she said her name was Petra and quickly walked away to the back of the store (should all be on video if the owner is reading this) Then I asked a different short Hispanic young female employee and a Hispanic taller young male and not only did no one know the managers name but the one lady said the other one was not telling the truth.
Then my wife got involved and started speaking Spanish and low and behold not only was English and comprehension an issue but fluent Spanish was equally perplexing for this group of degenerate employees. It was like speaking to a bunch of five year olds that just got caught stealing candy and were too ignorant and lacking integrity to give an honest answer to anything. Then (Pesta or Petra whatever her name was said for us to have a nice night and basically walked away again).
Thankfully everything was recorded on video and will be submitted to the corporate office and who knows were else for everyone to have a firm reminder of the mismanagement and disgraceful conduct that this hilarious group of individuals believe is conducive to that poor owner making a profit.
I have easily spent over 1000.00$ this year at this location and always with a team of kids because they love fast food 😔 and yes I need to stay home and cook more and have made bad food decisions this year but that is besides the point.
When a customer pays 64.00$ with multiple little kids at the very least they should have their concerns addressed by management and in an ideal world they should be able to eat in an environment that does not condone conditioning little girls to be gangsta rappers no matter how good of a living they make spewing ignorant nonsense.
It is sad sign of the times when individuals cannot have the essential decency, integrity, or plain humanity to function successfully at a job as an employee at a fast food restaurant.
Do better!
Atmosphere: 1
Food: 1
Service: 1
Ippso Facto
Literally the most ghetto taco bell in existence. Waited 30 minutes for a simple order and had to endure ear-blasting profane music through the speakers they hooked their phones up to. They even gave me an attitude when they never called my order up. Go to a different one. Taco bell food is good, but man this particular location sucks.
Atmosphere: 1
Food: 4
Service: 1
Azzit Hussain
They regularly miss giving sauce and nacho cheese from my orders on Uber. Going to change location.
Atmosphere: 3
Food: 3
Service: 2
Abdul Rahman
Horrible, they will keep us waiting for 1-2hrs for just an item. They dont talk nice, plus they have bad attitude towards the customers. Dont visit here !!
Atmosphere: 1
Food: 1
Service: 1
Shaik Aqheel
Too slow. No work management to order priority. They would only focus on drive through even though the walk in customers are in line.
Atmosphere: 2
Service: 1
mac alexis
One of the worst taco bells. Employees dont acknowledge you at all. This is the common experience in all taco bells but this one is at the top of poor service
Service: 1
Jennie T
What to say its a Taco Bell. They get the orders right 97% of the time. It's quick and easy.
Food: 4
Service: 5
Hamza
Always missing items every time I go. Poor quality. Long wait
Super bad experience waiting 30 mint drive thru befure car taking much time bcs employee prepare rong order after my turn my order reddy and stupid Employe refuce my order and talking bad words
Aneres
blatant disregard for customer service, quality, and atmosphere. they are all vacant and dazed, the manager a joke of a woman who obviously lets her employees get away with too much. didn’t provide receipt to confirm refund when given terrible quality food. and before we even left the drive thru, we realized they tried to rush us off without giving the entirety of the order. first the order wasn’t complete, and then the food was a joke!!!! how many taco bell’s in the city, why would anyone go to this place?
Atmosphere: 1
Food: 1
Service: 1
Howard Butler
Food was good, service was great 💯👍🏽
Atmosphere: 4
Food: 4
Service: 4
Kevin Murnane
the basics, delicious crunchy tacos.
Lady Bug
Awesome workers!! They are always busy but they always have a positive attitude. A few times I had to wait a few minutes for my order, I don’t mind because they are only humans and they work with a sense of urgency, I know I couldn’t work any faster myself. Looks easy but it’s not!!!! Thank you for making my food and being so kind.
Vegetarian options: Any items can be modified and substituted any protein for black beans, refried beans or potatoes.
Dietary restrictions: They offer vegetarian options.
Kid-friendliness: High chairs available.
Wheelchair accessibility: Wheel cheers access right in front of the main entrance.
Just say no. Horrible food quality NO CUSTOMER SERVICE. delivery and take out both disgusting incorrect and no care or help from employees.
Atmosphere: 1
Food: 1
Service: 1
They’re service is really bad. I had really bad experience. I asked for extra jalapeños and I got none but I paid extra .35 cents. I just complained saying that I didn’t got my jalapeños and they were giving me bad look. Last time too they did the same thing I asked for onions in my Mexican pizza and they gave me tomatoes and which I didn’t even ask for so I came back and showed them receipt and that manager came and she said she cannot do anything. And I was very disappointed with the manager the way she handled the situation. I will never go back to that Taco Bell. Employees are super rude. And I feel like they don’t know how to take orders in drive thru worst customer service ever.
Taco Bell 3511 W Devon Ave, Chicago, IL 60659
I have been going to this Taco Bell since it is in our neighborhood for years. It is usually horribly managed and I accept it because it is out of my control but tonight at around 7:40 pm - 8pm it was like living in a ghetto nightmare.
Rap music with multiple f bombs and the typical ignorant mumble about who cares what. But my wife and I spent 64.00$ and had 4 little girls (ages 8 - 12) with us trying to sit and hurry up and eat.
After a while of accepting the volume on 8 out of ten, accepting the garbage rap (The Roots would have been more enjoyable), and seeing our kids with their eye brows raised every time the dude dropped his f bomb we walked up to speak with the manager.
A short Hispanic lady that spoke perfect English said the manager’s name was Sam. I asked for the last name of the manager and she said she was not allowed to tell people the last name of the store manager. So I asked for her name and she said her name was Petra and quickly walked away to the back of the store (should all be on video if the owner is reading this) Then I asked a different short Hispanic young female employee and a Hispanic taller young male and not only did no one know the managers name but the one lady said the other one was not telling the truth.
Then my wife got involved and started speaking Spanish and low and behold not only was English and comprehension an issue but fluent Spanish was equally perplexing for this group of degenerate employees. It was like speaking to a bunch of five year olds that just got caught stealing candy and were too ignorant and lacking integrity to give an honest answer to anything. Then (Pesta or Petra whatever her name was said for us to have a nice night and basically walked away again).
Thankfully everything was recorded on video and will be submitted to the corporate office and who knows were else for everyone to have a firm reminder of the mismanagement and disgraceful conduct that this hilarious group of individuals believe is conducive to that poor owner making a profit.
I have easily spent over 1000.00$ this year at this location and always with a team of kids because they love fast food 😔 and yes I need to stay home and cook more and have made bad food decisions this year but that is besides the point.
When a customer pays 64.00$ with multiple little kids at the very least they should have their concerns addressed by management and in an ideal world they should be able to eat in an environment that does not condone conditioning little girls to be gangsta rappers no matter how good of a living they make spewing ignorant nonsense.
It is sad sign of the times when individuals cannot have the essential decency, integrity, or plain humanity to function successfully at a job as an employee at a fast food restaurant.
Do better!
Atmosphere: 1
Food: 1
Service: 1
Literally the most ghetto taco bell in existence. Waited 30 minutes for a simple order and had to endure ear-blasting profane music through the speakers they hooked their phones up to. They even gave me an attitude when they never called my order up.
Go to a different one. Taco bell food is good, but man this particular location sucks.
Atmosphere: 1
Food: 4
Service: 1
They regularly miss giving sauce and nacho cheese from my orders on Uber. Going to change location.
Atmosphere: 3
Food: 3
Service: 2
Horrible, they will keep us waiting for 1-2hrs for just an item. They dont talk nice, plus they have bad attitude towards the customers. Dont visit here !!
Atmosphere: 1
Food: 1
Service: 1
Too slow. No work management to order priority. They would only focus on drive through even though the walk in customers are in line.
Atmosphere: 2
Service: 1
One of the worst taco bells. Employees dont acknowledge you at all. This is the common experience in all taco bells but this one is at the top of poor service
Service: 1
What to say its a Taco Bell. They get the orders right 97% of the time. It's quick and easy.
Food: 4
Service: 5
Always missing items every time I go. Poor quality. Long wait
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Super bad experience waiting 30 mint drive thru befure car taking much time bcs employee prepare rong order after my turn my order reddy and stupid Employe refuce my order and talking bad words
blatant disregard for customer service, quality, and atmosphere. they are all vacant and dazed, the manager a joke of a woman who obviously lets her employees get away with too much. didn’t provide receipt to confirm refund when given terrible quality food. and before we even left the drive thru, we realized they tried to rush us off without giving the entirety of the order. first the order wasn’t complete, and then the food was a joke!!!! how many taco bell’s in the city, why would anyone go to this place?
Atmosphere: 1
Food: 1
Service: 1
Food was good, service was great 💯👍🏽
Atmosphere: 4
Food: 4
Service: 4
the basics, delicious crunchy tacos.
Awesome workers!! They are always busy but they always have a positive attitude. A few times I had to wait a few minutes for my order, I don’t mind because they are only humans and they work with a sense of urgency, I know I couldn’t work any faster myself. Looks easy but it’s not!!!! Thank you for making my food and being so kind.
Vegetarian options: Any items can be modified and substituted any protein for black beans, refried beans or potatoes.
Dietary restrictions: They offer vegetarian options.
Kid-friendliness: High chairs available.
Wheelchair accessibility: Wheel cheers access right in front of the main entrance.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Quesadilla
Loading...