Taco Bell

500 W Madison St, Chicago
(312) 454-1672

Recent Reviews

Coni

Went in about 12:30am. Lady there was very rude and yelled at my boyfriend “we’re closed” twice when it said it was open online. Didn’t let us order. There’s no need to be rude. Very disappointed with the customer service.

Atmosphere: 1

Service: 1

Kamilah Autmon

I placed an order through the app, about 20 minutes ago. When I showed up to this location, signs were up that they were closed. A worker behind the counter also said that they were closed. Through the app, money was taken off of my card and I lost a birthday reward. I enjoyed this location, until now. Thank you for showing your true colors.

Fuad Hassan

It was Thursday morning around 11:30. I ordered online and when I went to pick up the food. The girl on the register behaved very badly. Sometimes some employees are good on this restaurant and sometimes some of them are bad.

Avadh Kakkad

We ordered online through ubereats at 2:00am, we waited until 5:00am to get our order; the uber driver kept on letting us know about how busy the store was and he had been waiting hours to receive our order. We cancelled the order and ordered again at 4pm the next day, we received the order however, the order was completely incorrect. We are vegetarians and did mention how we cannot eat any meat. Our complete order was full of beef and meat. Had the worst experience.

Atmosphere: 1

Food: 1

Service: 1

Jesse Yan

Good ole Taco

Atmosphere: 5

Food: 5

Service: 5

Benito Gonzalez Jr.

Nacho fries are delicious! Doritos Tacos are great, and the crew is great and friendly.Kid-friendliness: Kids love it here.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Nachos, Doritos Chips, Quesadilla, Nacho Fries, Mexican Pizza, Crunchy Taco, Crunchy Taco Bell Taco

Kristal M.

My food was cold, but it still tasted good. I was honestly surprised that my food was cold since they served me so quickly. Plus, the prices are more expensive (like $.50-.60 more) it's because you're inside union station, understandably they also don't take coupons. If you're worried about seating there's a lot, you should be able to get a comfortable place to sit. Overall, can't complain too bad.

Sean Broderick

Staff is either under-trained over over-worked, hard to tell. No one wants to be here, I get it, but every night there's an issue, and god fornid you're a delivery driver picking up, because they'll never have it, and they're rude to the driver every time these incidents happen.

Atmosphere: 2

Food: 2

Service: 1

corxc997

Average, about what you'd expect for a taco bell. The workers here are kind and try their best to do a good job. Food is typically pretty fresh

Marc Berthoud

This Taco Bell is in a horrible building: While claiming to be a train station the building has no working water fountains even in 100+ degrees Chicago weather. Unless the friendly staff at Taco Bell to fill up your sitting dry.

Atmosphere: 1

Food: 1

Service: 1

Vanessa Carrasco

Rude and horrible staff, They just kept talking amongst themselves while people are waiting...when I asked again about my order they hadn't even started making it yet. You can see everything over the counter and they were just joking around. They need a new staff ASAP!

Atmosphere: 1

Food: 2

Service: 1

Ashish Kumar

Every thing gud. Special wrap and Chicken quesadillas. My fav is spicy potato and avocado ranches crispy chicken tacos.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Wrap, Quesadilla, Crunchy Taco

Ethan Maravilla

Got the wrong food delivered. The food that was delivered was not good lol. Called the place to ask to get my money back and they hung up on me. Killer place if you ask

Atmosphere: 2

Food: 1

Service: 1

Isaac Liu

Nice taco bell with some affordable options. Service was fast, better than other taco bells I've been to throughout the city.

Food: 5

Service: 5

Peter Karsten

Will definitely come back, the service was amazing.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ground Beef Burrito, Cheesy Bean and Rice Burrito, Cup of Water, Wrap, Cheesy Gordita Crunch, Quesadilla, Crunchy Taco Bell Taco

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