This place was such a disappointment in respect to food and service. Ambient is nice. Food was disaster and our waitress was rude, unpleasant and careless. We would never ever go back. There are many better restaurants in West Loop. I highly recommend you avoid this one.
Chloe S
A delightful little lunch experience at the Allis! Service was on top of things, everyone was super friendly and it was a perfect place to start off a day of shopping and enjoying the city! Vibes are always good here!
Theresa Kim
The Allis, it was once the epitome of class through and through—aligning with the ultra-premium SoHo brand. I used to go on a weekly basis pre-pandemic and recently went back. Historically, Customer service was on-par with best in class businesses like Nordstrom. The menu was nothing short of a perfectly edited assortment of on-trend flavors and formats with just the right touch of familiarity, and it still maintains a nice blend here. The thing that makes the food at The Allis now sad, is in its execution. The only thing I can compare it to is airport food—both limited in quality of ingredients and back-of-house culinary skills. This has been a theme in restaurants post-pandemic, but I didn’t expect it from a SoHo business. In the morning, cups of coffee were in large beautiful mugs steaming with delicious French press tasting coffee; now it’s served in a small tea cup with average tasting drip coffee. The customer service at my visit was nonexistent, I had to beg for the check numerous times and waited 20 minutes to finally get it. Will not be back and cannot recommend.
Carmen
We had a dinner reservation for a party of 6 and they didn’t sit us at a real table. It was a couch and a few lounge chairs and stools with a coffee table in the middle. We were cramped in and it was awkward - how would anyone eat a dinner like that? We asked to be moved and were told all the other tables were already reserved even though the mezzanine floor was completely empty. We couldn’t even fit the dishes on this coffee table and had to use tiny side tables for our drinks etc.
Service was beyond terrible. Food wasn’t even that great and the oysters came out last almost 20 mins after our other food but you’d think that would be the easiest and quickest thing to bring out first. It was such a terrible experience.
Marta
disappointing to not get unlimited high tea assortments for about $100 dollars a person :( the food and scones were just okay
Victor Sahagun
The drinks were very delicious, the service was good and the atmosphere was perfect. Some of the tables and chairs were couches and not individual seats. It did feel cramped walking around in some areas. The space was not as open.
D. Champion
Made a reservation for 10 to celebrate a bachelor party for my brother and this establishment cancels it days before with no explanation. I had no idea professional businesses behaved in such manners. 0/10
Chris Ryley
Some of the worst service I’ve experienced for multiple reasons. I hate to leave a bad review for anywhere and usually I leave it alone but today multiple things went wrong. First off, after mentioning a lactose allergy the food came out covered in butter and cheese mixed in when it was not specified on their menu. And that was after an hour of waiting for the food. Then by the end they were up charging some of our items because we got an old menu, and the manager was willing to help out but the whole time was attitude. Then on the end they charged a mandatory 18% surcharge/service fee which is a mandatory gratuity. I typically like to reward good service and know how the industry underpays their workers but when you’re ignored, given attitude and neglected then forced to tip 18% (which is a generous tip) I feel taken advantage of. Long story short, I will not be back
Kathryn Miller
This review is for the afternoon tea. The ambience of the building is nice with the interior brick walls. See other reviews for good photos. I came to the tea with three friends. The food was tasty but nothing remarkable. For four of us, one 3-tiered tea tray and 4 cups of Rishi tea cost $252. Look at the photo and decide if you think it was worth that price. I thought not.
Atmosphere was great but the price point for a truffle omelette was not great.
Food: 2
Tiffany Malcomson
It's weird that they have betta fish in dirty bowls everywhere. To me it doesn't suggest fine dining when I can smell the fish tank water. The service was excellent the waiter we had was so nice and attentive but the food wasn't worth $63 a person for afternoon tea. They also sat us at a couch with shorter tables so we had to kind of crouch down to eat or drink our tea.
Atmosphere: 2
Food: 1
Service: 5
Shambavi Kamaraj
Came in for afternoon tea. It was overall underwhelming experience especially for the price. The wait staff was slow and the tower of bits and pastries left something to be desired. The sandwiches didn’t have enough filling and the sandwich with salmon tasted kind of old…it wasn’t a pleasant taste. Some of the pastries and sweets were decent and some were just dry or boring. We all got yuzu peach green tea which was the highlight. Also they charge $7 extra for getting 2nd pot of tea which I wish told sooner.
So for 70 bucks before tax and tip, this is just not my cup of tea ?
Atmosphere: 5
Food: 3
Service: 3
Chandrika Nigam
One of my favs in the hood. The tranquil and charming vibe of The Allis are perfect on any day of the week. Love their shakshuka preparation, which is a must order whenever I’m here. The staff is friendly and courteous. Keep coming back for more!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Truffle Fries, Eggs Benedict, French Toast with Fresh Berries and Crème Fraiche, Shakshuka
Mouse House
We visited Allis last week for our firts date. The food was absolutely delicious, especially branzino. The staff was polite and welcoming. Our server Tina (or Nina) was an absolute gem, and menager Michael with an amazing energy, explening all about Allis and Soho house concept, spa, small bar up to the stairs. They offered great recommendations. Half baked cookie with icecream perfect way to finish our date night. Cozy and unique ambience.
Amazing property downtown. Friendly staff.
This place was such a disappointment in respect to food and service. Ambient is nice. Food was disaster and our waitress was rude, unpleasant and careless. We would never ever go back. There are many better restaurants in West Loop. I highly recommend you avoid this one.
A delightful little lunch experience at the Allis! Service was on top of things, everyone was super friendly and it was a perfect place to start off a day of shopping and enjoying the city! Vibes are always good here!
The Allis, it was once the epitome of class through and through—aligning with the ultra-premium SoHo brand. I used to go on a weekly basis pre-pandemic and recently went back. Historically, Customer service was on-par with best in class businesses like Nordstrom. The menu was nothing short of a perfectly edited assortment of on-trend flavors and formats with just the right touch of familiarity, and it still maintains a nice blend here. The thing that makes the food at The Allis now sad, is in its execution. The only thing I can compare it to is airport food—both limited in quality of ingredients and back-of-house culinary skills. This has been a theme in restaurants post-pandemic, but I didn’t expect it from a SoHo business. In the morning, cups of coffee were in large beautiful mugs steaming with delicious French press tasting coffee; now it’s served in a small tea cup with average tasting drip coffee. The customer service at my visit was nonexistent, I had to beg for the check numerous times and waited 20 minutes to finally get it. Will not be back and cannot recommend.
We had a dinner reservation for a party of 6 and they didn’t sit us at a real table. It was a couch and a few lounge chairs and stools with a coffee table in the middle. We were cramped in and it was awkward - how would anyone eat a dinner like that? We asked to be moved and were told all the other tables were already reserved even though the mezzanine floor was completely empty. We couldn’t even fit the dishes on this coffee table and had to use tiny side tables for our drinks etc.
Service was beyond terrible. Food wasn’t even that great and the oysters came out last almost 20 mins after our other food but you’d think that would be the easiest and quickest thing to bring out first. It was such a terrible experience.
disappointing to not get unlimited high tea assortments for about $100 dollars a person :( the food and scones were just okay
The drinks were very delicious, the service was good and the atmosphere was perfect. Some of the tables and chairs were couches and not individual seats. It did feel cramped walking around in some areas. The space was not as open.
Made a reservation for 10 to celebrate a bachelor party for my brother and this establishment cancels it days before with no explanation. I had no idea professional businesses behaved in such manners. 0/10
Some of the worst service I’ve experienced for multiple reasons. I hate to leave a bad review for anywhere and usually I leave it alone but today multiple things went wrong. First off, after mentioning a lactose allergy the food came out covered in butter and cheese mixed in when it was not specified on their menu. And that was after an hour of waiting for the food. Then by the end they were up charging some of our items because we got an old menu, and the manager was willing to help out but the whole time was attitude. Then on the end they charged a mandatory 18% surcharge/service fee which is a mandatory gratuity. I typically like to reward good service and know how the industry underpays their workers but when you’re ignored, given attitude and neglected then forced to tip 18% (which is a generous tip) I feel taken advantage of. Long story short, I will not be back
This review is for the afternoon tea. The ambience of the building is nice with the interior brick walls. See other reviews for good photos. I came to the tea with three friends. The food was tasty but nothing remarkable. For four of us, one 3-tiered tea tray and 4 cups of Rishi tea cost $252. Look at the photo and decide if you think it was worth that price. I thought not.
Atmosphere: 5
Food: 2
Service: 3
Restaurantji Recommends
Atmosphere was great but the price point for a truffle omelette was not great.
Food: 2
It's weird that they have betta fish in dirty bowls everywhere. To me it doesn't suggest fine dining when I can smell the fish tank water. The service was excellent the waiter we had was so nice and attentive but the food wasn't worth $63 a person for afternoon tea. They also sat us at a couch with shorter tables so we had to kind of crouch down to eat or drink our tea.
Atmosphere: 2
Food: 1
Service: 5
Came in for afternoon tea. It was overall underwhelming experience especially for the price. The wait staff was slow and the tower of bits and pastries left something to be desired. The sandwiches didn’t have enough filling and the sandwich with salmon tasted kind of old…it wasn’t a pleasant taste. Some of the pastries and sweets were decent and some were just dry or boring. We all got yuzu peach green tea which was the highlight. Also they charge $7 extra for getting 2nd pot of tea which I wish told sooner.
So for 70 bucks before tax and tip, this is just not my cup of tea ?
Atmosphere: 5
Food: 3
Service: 3
One of my favs in the hood. The tranquil and charming vibe of The Allis are perfect on any day of the week. Love their shakshuka preparation, which is a must order whenever I’m here. The staff is friendly and courteous. Keep coming back for more!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Truffle Fries, Eggs Benedict, French Toast with Fresh Berries and Crème Fraiche, Shakshuka
We visited Allis last week for our firts date. The food was absolutely delicious, especially branzino. The staff was polite and welcoming. Our server Tina (or Nina) was an absolute gem, and menager Michael with an amazing energy, explening all about Allis and Soho house concept, spa, small bar up to the stairs. They offered great recommendations. Half baked cookie with icecream perfect way to finish our date night. Cozy and unique ambience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Truffle Fries
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