What a dumpster fire of a situation. I placed an order on-line on 11-28-21. I got a confirmation number that the order was processed. I noted on my order to please be delivered before 3:00pm. I have been trying to get a hold of this place for days to confirm my delivery time. No one has ever picked up this phone number. I finally decide to call another location. I call the Damen location and Kalen at that location was wonderful. She tried to confirm my order, but was not able to get a hold of anyone at this catering department, their managers were not able to get a hold of anyone at the catering department. What a dumpster fire. I'm freaking out, because the only thing my daughter asked for, was their rainbow cake.Finally, someone calls me from the catering department. I tell her if she can please cancel my order, as I had to go to Damen, to ensure I have this cake for my daughter. She tells me sorry, I will refund your money. I ask her, if she has my info to refund me my money. She said yes, I ask her what is it and then she asks me for my information. She was very nice on the phone, not rude at all, but this catering department is a hot mess. At least, in my situation.Lets see if they are able to process my refund.
Joshua Rivera
Great people very professional and easy to do business with 10 out of 10 would definitely recommend
Catered food not so fresh
What a dumpster fire of a situation. I placed an order on-line on 11-28-21. I got a confirmation number that the order was processed. I noted on my order to please be delivered before 3:00pm. I have been trying to get a hold of this place for days to confirm my delivery time. No one has ever picked up this phone number. I finally decide to call another location. I call the Damen location and Kalen at that location was wonderful. She tried to confirm my order, but was not able to get a hold of anyone at this catering department, their managers were not able to get a hold of anyone at the catering department. What a dumpster fire. I'm freaking out, because the only thing my daughter asked for, was their rainbow cake.Finally, someone calls me from the catering department. I tell her if she can please cancel my order, as I had to go to Damen, to ensure I have this cake for my daughter. She tells me sorry, I will refund your money. I ask her, if she has my info to refund me my money. She said yes, I ask her what is it and then she asks me for my information. She was very nice on the phone, not rude at all, but this catering department is a hot mess. At least, in my situation.Lets see if they are able to process my refund.
Great people very professional and easy to do business with 10 out of 10 would definitely recommend
Thanks for coffee
The best coffee ever ,hands down
awesome crew and full of talent and hospitality
Great desert
Restaurantji Recommends
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