I hate doing things like this, especially when it comes to black businesses. This was the THIRD time this place has messed up an order of mine, and I ALWAYS show leniency simply because it’s black owned, but at this point the leniency has been taken for granted. I placed an order for 4 wings, with salt pepper, and mild on the side, also a turkey link and some greens (only got greens because the yams were a 30 min wait). They wrap the stuff up really good so when I get home I unwrap it to see sauce all over the chicken. I call and take it back, and they wanted to go back and forth about a refund, insisting that they can remake the chicken, while the other food gets cold for me to take home to warm up. “We usually don’t do refunds” said the tall guy at the counter… CLEARLY they usually don’t get orders right either because I’m fed up. Walking in the rain there and back to not be accommodated was not cool. Didn’t offer me a pop, a sample yams that I originally wanted, only to wait for another order. I think not. Took my money and dipped. Never again. It be your own people… I honestly feel like the 2 star rating is me being too nice I’m 100% dissatisfied. BRB going to warm up my hot link and fries…
Atmosphere: 1
Food: 4
Service: 1
Nia
I came all the way from Northern Wisconsin to try your food, all because I saw a commercial! The quality for most of the food was awesome. However, I was disappointed in the portion sizes. I got a tip and wing combo for almost $23. The majority of my plate was fries only. Although it was good, you only get 2 wings and a half of a handful of tips! For the price, we should get more tips, and another wing or two. If you're gonna give us a pound of fries, they should be separated. Stop being cheap on the coleslaw! Greens were undercooked, tuff, and underseasoned. Mac n cheese, baked beans and potato salad was very good, like a backyard bbq. All in all; Excellent flavor for most of it, and outstanding customer service! Chicago usually doesn't offer service that exceptional. Definitely would go back and recommend!
Parking: Street parking only!
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Baked Beans, Mixed Greens, Tip and Wing Combo, Mac & Cheese, Potato Salad, Tip, Hand Cut Fries, Fried Chicken Wings
Tasha Brown
Every single time I try to place an order via phone. I’m place on hold and no one ever returns to the phone.
9/16/24 Tanisha answered the phone. I’m on hold 15mins never returning to the phone.
I called on another phone, it rang until the voicemail picked up. Poor customer service. I was able to write this review while still waiting. 17mins
Service: 1
Kathriana Colón
Delicious! The best ribs, good flavor!! and they have meat. I recommend it!! ?????
Atmosphere: 5
Food: 5
Service: 5
J Flem
They sides be sometimes spoil smdh. Other than that, they food pretty good ?
Parking: It’s usually one when I go there but plenty of space if it’s not one lol
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Hot Links, Ribs
yolanda faulkner
The ribs were very good tender and I love the sauce.
Food and services were great nice atmosphere had a good time waiting for my food !!!!!
Food: 5
Service: 5
Scott Lindsey
Sauce is everything. Nice portions for the price. I get the jumbo tips just to share with others. Happy to see somebody getting it right.
Atmosphere: 4
Food: 5
Service: 5
James L Roach II
One of my favorite Barbecue joints in chicago The food is tender and good and you get enough of it at a reasonable price
Atmosphere: 5
Food: 5
Service: 5
Sheree Hill
The music is so loud that it is hard to hear what is being said when you place your order. And equally difficult to hear when your name is being called. Change to a softer popular music and lower the volume down.
Delicious, staff was also a delight ?. I'll be back just like they told me I would.
Atmosphere: 5
Food: 5
Service: 5
Delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Tips
They got better.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Chicken, Turkey, Tip, Turkey Tips, Mini Rib Tips
My go to...on the Southside.
I hate doing things like this, especially when it comes to black businesses. This was the THIRD time this place has messed up an order of mine, and I ALWAYS show leniency simply because it’s black owned, but at this point the leniency has been taken for granted. I placed an order for 4 wings, with salt pepper, and mild on the side, also a turkey link and some greens (only got greens because the yams were a 30 min wait). They wrap the stuff up really good so when I get home I unwrap it to see sauce all over the chicken. I call and take it back, and they wanted to go back and forth about a refund, insisting that they can remake the chicken, while the other food gets cold for me to take home to warm up. “We usually don’t do refunds” said the tall guy at the counter… CLEARLY they usually don’t get orders right either because I’m fed up. Walking in the rain there and back to not be accommodated was not cool. Didn’t offer me a pop, a sample yams that I originally wanted, only to wait for another order. I think not. Took my money and dipped. Never again. It be your own people… I honestly feel like the 2 star rating is me being too nice I’m 100% dissatisfied. BRB going to warm up my hot link and fries…
Atmosphere: 1
Food: 4
Service: 1
I came all the way from Northern Wisconsin to try your food, all because I saw a commercial! The quality for most of the food was awesome. However, I was disappointed in the portion sizes. I got a tip and wing combo for almost $23. The majority of my plate was fries only. Although it was good, you only get 2 wings and a half of a handful of tips! For the price, we should get more tips, and another wing or two. If you're gonna give us a pound of fries, they should be separated. Stop being cheap on the coleslaw! Greens were undercooked, tuff, and underseasoned. Mac n cheese, baked beans and potato salad was very good, like a backyard bbq. All in all; Excellent flavor for most of it, and outstanding customer service! Chicago usually doesn't offer service that exceptional. Definitely would go back and recommend!
Parking: Street parking only!
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Baked Beans, Mixed Greens, Tip and Wing Combo, Mac & Cheese, Potato Salad, Tip, Hand Cut Fries, Fried Chicken Wings
Every single time I try to place an order via phone. I’m place on hold and no one ever returns to the phone.
9/16/24 Tanisha answered the phone. I’m on hold 15mins never returning to the phone.
I called on another phone, it rang until the voicemail picked up. Poor customer service.
I was able to write this review while still waiting. 17mins
Service: 1
Delicious! The best ribs, good flavor!! and they have meat. I recommend it!! ?????
Atmosphere: 5
Food: 5
Service: 5
They sides be sometimes spoil smdh. Other than that, they food pretty good ?
Parking: It’s usually one when I go there but plenty of space if it’s not one lol
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Hot Links, Ribs
The ribs were very good tender and I love the sauce.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Burger was burnt and had no seasoning.
Food and services were great nice atmosphere had a good time waiting for my food !!!!!
Food: 5
Service: 5
Sauce is everything. Nice portions for the price. I get the jumbo tips just to share with others. Happy to see somebody getting it right.
Atmosphere: 4
Food: 5
Service: 5
One of my favorite Barbecue joints in chicago The food is tender and good and you get enough of it at a reasonable price
Atmosphere: 5
Food: 5
Service: 5
The music is so loud that it is hard to hear what is being said when you place your order. And equally difficult to hear when your name is being called. Change to a softer popular music and lower the volume down.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Baked Beans, Turkey, Ribs
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