10 out of 10 would not recommend. The drinks were great. The service was absolutely awful. We asked our waiter for a lemonade refill 4 times. When he didn’t bring it, we asked another guy. He said “your waiters right there ask him.” I was astounded. Coming from a bartender, I always give grace. But this was awful. It wasn’t busy so there was no excuse for the slow service. After we got desserts we didn’t see our waiter again for about 25 minutes to get our bills. I understand we had a party of over 6 so gratuity was added but I would not have given that much. I hate to say it because I’m always a 30% tipper or more. This was not deserving. I wish I would have read the reviews first because I would not have chose to go there. I also had the sweet heat pizza. It has basil on it. The picture has the poor excuse for basil. I thought it was a joke.
Edit 5 days later: I reached out to the email address provided. No one contacted me back. They say they strive on customer service but every review is about bad service. They clearly don’t make that a focus.
Service: 1
Annisia Osborne
The Staley is a phenomenal place to hang out with friends, coworkers, and local Chicagoans!
Thank you to Adrian, Kelley, Joey (VIP Server), and the entire staff for accommodating my Workday team for two big events while we were in town for a conference. You all provided us with space, food, drinks, and good vibes to celebrate, fellowship, and network!
Special shout out to Joey for ensuring all of us (50+ folks) had everything we needed without delay, including the soft fry wings. LOL! We appreciate your superb customer service, excellent energy, and warmth as you welcomed us to the city and The Staley! Thank you so much and we can’t wait to come back!
Atmosphere: 5
Food: 5
Service: 5
Justin Pinchback
Chicken!
Atmosphere: 4
Food: 5
Service: 4
Katie Crabbe
Awesome place! Food and drinks were both great and everyone was very friendly! Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Debra Sheldon
We were a party of 7, and we had reservations at dinner time. We were seated fairly quickly but no one came to our table to even offer a glass of water for almost 30 minutes. One of us went to the bar and said we would like to order, and a guy came to the table and said someone would be with us soon… again, another 10 minutes before our order was taken. The food was mostly ok, but it was about 20-30 minutes coming. So we finally figured out why we ~ and other guests were commenting as well ~ weren’t getting any kind of decent service…. The employees were in the kitchen drinking beer and chatting it up! Maybe the manager took the night off, but we aren’t taking chances, we are sadly done with this place.
Atmosphere: 4
Food: 3
Service: 1
abc xyz
Really want this place to do good since it’s one block from our place. Food : average, not bad actually, may be better than Kroll’s Service: really bad and consistently bad despite them being open for a while now, lot of improvements needed.
Edit: Went back again 10 months later. Still very sub par service. Sitting here waiting for ice cream for kids for 45 mins. Guess not coming back !!! Sorry you lost me.
Atmosphere: 4
Food: 3
Service: 1
MARQUITA
I celebrated my birthday at The Staley and had an amazing time. A game watch, great food and drinks, and being surrounded by some of my favorite people made it the perfect celebration. The space is way bigger than you think, with massive TVs that are a dream for sports lovers, plus a menu with something for every diet. We even asked to watch a specific men's basketball game, and the team had no problem putting it on one of the large projector screens...top-tier hospitality. Our server was attentive and fun, and the complimentary shots for our group were a highlight. I already love watching Bears and Bulls games at The Staley, so I knew it was the right spot for the vibe I wanted. Thank you to the team, I'll always find my way back to The Staley.
Nada
Great service. Cool vibe. Good food! The neighborhood feel amazing with the Bears connection.
Kamilah Jones
Attended the Bears divisional playoff game here tonight with a large group and had an amazing experience thanks to our server Tyra. From the moment we sat down she was attentive and super helpful. Our entire table was impressed that she was able to give such great service with a day this busy, but the tables next to us were also happy to be in her section. Overall an amazing experience filled with Bears fans. Appreciate ownership bringing this neighborhood gem back to life and Tyra deserves a bonus for her hard work. She was wonderful!
Note: They don’t take reservations on game days, so plan accordingly.
Decided to try my neighborhood bar for the first time during the wildcard game. Made reservations weeks in advance at a neutral time. Got to the place, mid snow, to learn they cancelled all game day reservations. We saw open seating and asked what would they do to help us. Staff was very dismissive. Guess I'll find another neighborhood bar.
Service: 1
Chanda Dunmars
Nice upgrades and enhancements compared to the previous establishment. Visited a weekday during the holiday so it was very quiet...going to visit again soon.
Atmosphere: 4
Food: 4
Service: 4
Xavier Ramey
Best place for a Bears game in South Loop!
Atmosphere: 5
Food: 4
Service: 5
Biggles
The server was completely indifferent and had a terrible attitude, making us feel like an inconvenience the entire time. We had to flag him down twice just to get basic service. On top of that, a non negotiable 20% “game day service charge” was automatically added to our bill 3.5 hours before the game even started. When we asked for the check, another employee told us we had to leave, as if we were a problem. We were never high maintenance and never complained, but the service certainly didn’t deserve more than 15% on a bill over $300.
The Staley 1736 S. Michigan Avenue Chicago, IL 60616
Guest Count: 8 Ordered: 12/20/25 2:24 PM
How was your visit?
1 Staley Spritz $12.00 spritz 1 Staley Old Fashioned $16.00 2 Mozzarella Sticks $15.98 2 Chicken Fingers $27.98 2 Birria Nachos $31.98 1 Hush Puppies $8.99 2 DFT Yeungling $14.00 1 3 Floyd’s Zombie Dust $8.00 No Glass 1 Dr. Pepper $3.00 4 Blitz Martini $64.00 3 DFT Yeungling $21.00 1 3 Floyd’s Zombie Dust $8.00 No Glass 1 Single Cimarron Blanco $10.00 Margarita $2.00 1 Lagunita Little Sumpin’ Sumpin’ $7.00 No Glass
Subtotal $249.93 Game Day (20.00%) $49.99 Tax $29.39 Total $329.31
Time 3:50 PM Transaction Type Sale Authorization Approved
10 out of 10 would not recommend. The drinks were great. The service was absolutely awful. We asked our waiter for a lemonade refill 4 times. When he didn’t bring it, we asked another guy. He said “your waiters right there ask him.” I was astounded. Coming from a bartender, I always give grace. But this was awful. It wasn’t busy so there was no excuse for the slow service. After we got desserts we didn’t see our waiter again for about 25 minutes to get our bills. I understand we had a party of over 6 so gratuity was added but I would not have given that much. I hate to say it because I’m always a 30% tipper or more. This was not deserving. I wish I would have read the reviews first because I would not have chose to go there. I also had the sweet heat pizza. It has basil on it. The picture has the poor excuse for basil. I thought it was a joke.
Edit 5 days later: I reached out to the email address provided. No one contacted me back. They say they strive on customer service but every review is about bad service. They clearly don’t make that a focus.
Service: 1
The Staley is a phenomenal place to hang out with friends, coworkers, and local Chicagoans!
Thank you to Adrian, Kelley, Joey (VIP Server), and the entire staff for accommodating my Workday team for two big events while we were in town for a conference. You all provided us with space, food, drinks, and good vibes to celebrate, fellowship, and network!
Special shout out to Joey for ensuring all of us (50+ folks) had everything we needed without delay, including the soft fry wings. LOL! We appreciate your superb customer service, excellent energy, and warmth as you welcomed us to the city and The Staley! Thank you so much and we can’t wait to come back!
Atmosphere: 5
Food: 5
Service: 5
Chicken!
Atmosphere: 4
Food: 5
Service: 4
Awesome place! Food and drinks were both great and everyone was very friendly! Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
We were a party of 7, and we had reservations at dinner time. We were seated fairly quickly but no one came to our table to even offer a glass of water for almost 30 minutes. One of us went to the bar and said we would like to order, and a guy came to the table and said someone would be with us soon… again, another 10 minutes before our order was taken. The food was mostly ok, but it was about 20-30 minutes coming. So we finally figured out why we ~ and other guests were commenting as well ~ weren’t getting any kind of decent service…. The employees were in the kitchen drinking beer and chatting it up! Maybe the manager took the night off, but we aren’t taking chances, we are sadly done with this place.
Atmosphere: 4
Food: 3
Service: 1
Really want this place to do good since it’s one block from our place.
Food : average, not bad actually, may be better than Kroll’s
Service: really bad and consistently bad despite them being open for a while now, lot of improvements needed.
Edit: Went back again 10 months later. Still very sub par service. Sitting here waiting for ice cream for kids for 45 mins. Guess not coming back !!! Sorry you lost me.
Atmosphere: 4
Food: 3
Service: 1
I celebrated my birthday at The Staley and had an amazing time. A game watch, great food and drinks, and being surrounded by some of my favorite people made it the perfect celebration. The space is way bigger than you think, with massive TVs that are a dream for sports lovers, plus a menu with something for every diet. We even asked to watch a specific men's basketball game, and the team had no problem putting it on one of the large projector screens...top-tier hospitality. Our server was attentive and fun, and the complimentary shots for our group were a highlight. I already love watching Bears and Bulls games at The Staley, so I knew it was the right spot for the vibe I wanted. Thank you to the team, I'll always find my way back to The Staley.
Great service. Cool vibe. Good food! The neighborhood feel amazing with the Bears connection.
Attended the Bears divisional playoff game here tonight with a large group and had an amazing experience thanks to our server Tyra. From the moment we sat down she was attentive and super helpful. Our entire table was impressed that she was able to give such great service with a day this busy, but the tables next to us were also happy to be in her section. Overall an amazing experience filled with Bears fans. Appreciate ownership bringing this neighborhood gem back to life and Tyra deserves a bonus for her hard work. She was wonderful!
Note: They don’t take reservations on game days, so plan accordingly.
Atmosphere: 4
Food: 4
Service: 5
Terrible service.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Worst possible service.
Atmosphere: 2
Food: 2
Service: 1
Decided to try my neighborhood bar for the first time during the wildcard game. Made reservations weeks in advance at a neutral time. Got to the place, mid snow, to learn they cancelled all game day reservations. We saw open seating and asked what would they do to help us. Staff was very dismissive. Guess I'll find another neighborhood bar.
Service: 1
Nice upgrades and enhancements compared to the previous establishment. Visited a weekday during the holiday so it was very quiet...going to visit again soon.
Atmosphere: 4
Food: 4
Service: 4
Best place for a Bears game in South Loop!
Atmosphere: 5
Food: 4
Service: 5
The server was completely indifferent and had a terrible attitude, making us feel like an inconvenience the entire time. We had to flag him down twice just to get basic service. On top of that, a non negotiable 20% “game day service charge” was automatically added to our bill 3.5 hours before the game even started. When we asked for the check, another employee told us we had to leave, as if we were a problem. We were never high maintenance and never complained, but the service certainly didn’t deserve more than 15% on a bill over $300.
The Staley
1736 S. Michigan Avenue
Chicago, IL 60616
Guest Count: 8
Ordered: 12/20/25 2:24 PM
How was your visit?
1 Staley Spritz $12.00
spritz
1 Staley Old Fashioned $16.00
2 Mozzarella Sticks $15.98
2 Chicken Fingers $27.98
2 Birria Nachos $31.98
1 Hush Puppies $8.99
2 DFT Yeungling $14.00
1 3 Floyd’s Zombie Dust $8.00
No Glass
1 Dr. Pepper $3.00
4 Blitz Martini $64.00
3 DFT Yeungling $21.00
1 3 Floyd’s Zombie Dust $8.00
No Glass
1 Single Cimarron Blanco $10.00
Margarita $2.00
1 Lagunita Little Sumpin’ Sumpin’ $7.00
No Glass
Subtotal $249.93
Game Day (20.00%) $49.99
Tax $29.39
Total $329.31
Time 3:50 PM
Transaction Type Sale
Authorization Approved
Amount $329.31
+ Tip: $0.00
= Total: $329.31
The Staley
City of Champions
Atmosphere: 3
Food: 4
Service: 1
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