Upstairs at The Gwen
$$ • Cocktail Bar, Bars, American
Hours:
521 N Rush St 5th Floor, Chicago
(872) 271-6010
About Upstairs at The Gwen
Customers' Favorites
Upstairs at The Gwen Reviews
This hotel is so beautiful and I love the experience. I booked May 17th during Cowboy Carter Beyonce weekend concert and was supposed to stay at JW Marriott which I had reserved and planned for however the rooms were overbooked and there was no space for me. Management did speak with me and informed me not to worry and that they can accommodate me 4-5 minutes away at The Gwen Luxury hotel which was gorgeous. I was on the run the entire time so I did not get to enjoy everything...read full review
Terrible staff and very uncomfortable beds. They claim it’s a luxury hotel but I would rather stay at a Marriott than this expensive place that offers terrible service and amenities
I really enjoyed all the food and the service was very friendly and attentive. The squid ink pasta was drool worthy and the dips were all well thought out!
Menu
Hours
| Monday | 7AM - 11PM |
| Tuesday | 7AM - 11PM |
| Wednesday | 7AM - 11PM |
| Thursday | 7AM - 11PM |
| Friday | 7AM - 1AM |
| Saturday | 7AM - 1AM |
| Sunday | 7AM - 11PM |
Upstairs at The Gwen is a charming spot for meals and drinks, especially during patio and rooftop season. The rooftop offers good views, nice decor, and photo opportunities, creating a cool ambiance. The hotel's gorgeous design makes it a top-tier destination for special occasions. While the service can be slow, especially with larger groups, the talented server Kayla has received praise for her amazing drink and food suggestions, keeping the vibe lively. The food quality can be hit or miss, but the restaurant offers a great selection of cocktails, including the delicious Mezcal Sours. Many visitors enjoy the rooftop vibe for both brunch and dinner, and the venue is accommodating, handling large groups well and providing flexible indoor and outdoor spaces. The rooftop has a nice vibe and even better views, especially if a firepit table can be snagged, making it a cool spot for a special occasion, girls' night out, or romantic date. The ambiance is enhanced by friendly staff and creative cocktails, with some guests noting the thoughtful touches like free dessert for birthdays. Overall, Upstairs at The Gwen remains a recommended destination, especially for its rooftop ambiance and the professionals behind the food and drinks.