Wendy's
7601 S Cicero Ave, Chicago
(773) 581-5480
Recent Reviews
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I love Wendy's but every time I go to this one the hamburgers taste a little different and not in a good way kind of makes me question the refrigeration maybe frosties and fries only out of this one.
Atmosphere: 3
Food: 2
Service: 5
🔥 as usual, triple baconator meal, no onion..
Atmosphere: 5
Food: 5
Service: 5
👍 good
Atmosphere: 5
Food: 5
Service: 5
Please stop serving COLD food I live around the corner from you and my food was cold not warm but cold . I will never come back to this place it’s not the first time . Do better
Atmosphere: 1
Food: 1
Service: 1
I walked in & the girl just looked at me. I took it upon myself to say hello to her. She said hello & then went to help the drive thru. She didn’t say anything else to me as I was watching her walk back & forth. I stood there waiting for 5 minutes. Nobody ever acknowledged me. Finally I walked closer to the counter since another customer walked in. That’s when I was asked how I could be helped. I asked if my online order was ready. The rude worker then went to grab it and proceeded to say “It’s been ready. You need to say something. You need to let us know you’re here.” Ummm excuse me? Was I just standing there on Halloween pretending to be a ghost? I then told her how I had to greet & say hello to her as I walked in and she didn’t even ask how she could help me as she saw me standing there. She then said her manager told her I was taken care of. I call bs on that. She then gave me my cold food without an apology or thank you. One of my drinks was also wrong. I’ve been a customer service manager for 18 years. I’ll be damned if one of my associates treats any of our customers they way I was treated. Train your employees to greet, engage, and thank your paying customers!!
Atmosphere: 1
Food: 1
Service: 1
Went to the drive thru at 9pm on the dot when hours say 10pm and absolutely nobody took my order. I was there waiting for 5-10 minutes before I decided to just leave. Hispanic male and black female were just standing around inside doing nothing instead of taking my order or the car behind me
Atmosphere: 1
Service: 1
Good food n nice ppl n very helpful
Atmosphere: 5
Food: 5
Service: 5
Fry's were horrible Burger wasn't cooked very well overall meal wasn't that great but the girl at the drive-thru window was awesome
Atmosphere: 2
Food: 2
Service: 4
Worst experience ever this Wendy’s need to be shut down smh y’all don’t even bother stopping here!!
Atmosphere: 1
Food: 1
Service: 1
It's ok, better than other wendy's, but there's a lot of room for improvement. Food can look kind of sloppy and rushed even though service is pretty slow.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
As always there are no complaints,this Wendy's has been here since Ford City and I tell ya what it's still here! Same great food,great service and whenever your shopping and your hungry no matter it's available
Atmosphere: 4
Food: 5
Service: 5
How store hours say close at 10 but doors are locked an closed soon sun goes down then manager gets a attitude when you walk up to drive thru
Service: 1
Service highly lacks professionalism, even at a bare minimum. Doors are closed before 8pm when the p/u order was placed via the app. It always feels like 1 person is working here when there is a full staff. Staff is clueless about an online order. It's not like this location is even that busy.
It is highly worth the drive to go to another location.
Service: 1
Horrible experience, I order 2 takis sandwiches and fries and they forgot to put takis on and the cheese and then I went inside to change them and they just handle me 2 takis bags not even change the sandwiches
Atmosphere: 1
Food: 1
Service: 1
Drive thru, in and out, standard Wendys fare.
Atmosphere: 3
Food: 4
Service: 4
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